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Summary of reviewsB&B HOTEL Liège Rocourt welcomes guests with its strategic location, making it ideal for travelers, especially those in transit between major destinations such as England, Calais and Germany. Its proximity to a highway, shopping centers, supermarkets and restaurants adds to its convenience, though noise from the nearby highway and the industrial surroundings can detract from the overall experience. The hotel offers ample and secure parking, which is a notable plus for many travelers.
The breakfast provided at the hotel has mixed reviews. Many enjoy the availability of gluten-free options, fresh croissants and coffee, finding it sufficient for the price. However, there are suggestions for improvement in variety, quality and replenishment of items. The hotel’s evening offerings include a place to heat up food and on-site pizzas, which are appreciated, but the lack of an in-house restaurant remains a drawback.
The rooms are praised for their practicality and cleanliness with comfortable beds and functional amenities highlighted. Some rooms are spacious and well-designed, particularly those for disabled guests. Despite this, inconsistent housekeeping and maintenance issues are recurring complaints, along with the lack of air conditioning and soundproofing. Many guests find the rooms adequate for short stays, noting they meet basic needs.
The hotel's staff receive high marks for their politeness, friendliness and helpfulness, often providing a warm and cheerful welcome. Multilingual capabilities and a 24/7 reception enhance the guest experience, despite occasional inconsistencies in service.
WiFi connectivity at the hotel is generally good with many guests finding the internet connection strong and stable, particularly in the rooms and common areas. However, some encounter issues with speed and reliability in specific rooms.
Cleanliness is a variable factor with many guests satisfied with the clean rooms and bedding. However, other reviews point out areas needing attention, such as dirty hallways and bathrooms.
The hotel also caters well to families, offering suitable rooms and amenities for travelers with children, although privacy in family rooms could be improved. The child-friendly environment and accommodations make it a practical choice for family trips.
The beds receive mixed feedback; while many find them comfortable and clean, issues such as hard or worn-out mattresses and the need for guests to make their beds detract from satisfaction.
Accessibility for disabled guests is mostly positive with well-equipped rooms and designated parking, although the absence of an elevator poses a challenge.
Lastly, B&B HOTEL Liège Rocourt is noted for its pet-friendly environment, making it a welcoming choice for those traveling with dogs.
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