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Summary of reviewsThe Extended Stay America Select Suites - Lake Worth showcases a blend of positive and mixed reviews across various categories, reflecting a generally favorable experience for many guests.
The location is appreciated for its convenience, being close to major highways, shopping centers, and a variety of restaurants within walking distance. The proximity to a medical center and the ample free parking add to the hotel's attractiveness for travelers. Despite some concerns about the area's cleanliness and safety, the overall accessibility and amenities nearby are seen positively by most guests.
When it comes to cleanliness, the reviews show a divide. A number of guests commend the hotel for clean and quiet rooms in a convenient setting. However, issues such as pest problems and unpleasant odors in certain areas, as well as the overall state of the lobby, highlight inconsistencies in maintenance standards. These issues suggest room for improvement in the property's upkeep.
The staff receives praise for their friendly, polite, and professional demeanor, with particular acknowledgment of the housekeepers' efforts to maintain guest satisfaction. The presence of multilingual staff is a positive aspect for bilingual guests. Manager Steven is noted for his helpfulness, although experiences at the front desk vary, with some guests encountering unhelpful or rude interactions. Despite these occasional challenges, the staff are largely seen as a positive element of the guest experience.
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