InfoSummary of reviewsBlue Tree Towers Millenium Porto Alegre is highly praised for its exceptional location, nestled in a prime spot of Porto Alegre. Positioned on Av. Borges de Medeiros, the hotel offers easy access to the city’s highlights, such as Shopping Praia de Belas, Beira Rio Stadium, the waterfront and Marinha do Brasil Park. Its strategic location and stunning views of the Guaíba River, especially from the rooftop pool and terrace, make it an ideal base for exploration. The central location, combined with good service, comfortable accommodations and excellent breakfast offerings, consistently meets and often exceeds guest expectations.
The breakfast at the hotel stands out as a major highlight, described as excellent, varied and well-presented. Guests enjoyed the wide range of options, including fresh and hot dishes, as well as accommodations for dietary restrictions. This positive aspect is frequently mentioned along with compliments about the hotel’s friendly staff and comfortable rooms.
The rooms are noted for their spaciousness and breathtaking views with features like mini kitchens, living spaces and balconies being particularly appreciated. However, the décor is somewhat dated and several maintenance issues have been reported, including broken furniture and non-functional fixtures. Despite these drawbacks, many guests found the rooms to be clean, spacious and comfortable, suggesting that some modern updates could greatly enhance the overall experience.
The cleanliness of the hotel receives mixed reviews. While many guests praise the hotel's cleaning standards, there are inconsistencies with some reporting issues such as dirty rooms and unsatisfactory hygiene of towels and fixtures. The cleanliness of shared spaces and the pool area also requires attention.
Guest feedback about the staff is overwhelmingly positive with many highlighting the exceptional service provided by the team. The staff's dedication, professionalism and friendliness significantly contribute to a memorable guest experience with particular praise for individuals going above and beyond to assist guests.
However, the WiFi service at the hotel is a major concern with many guests reporting frequent issues accessing the internet, describing the connection as weak, unreliable or non-existent.
The rooftop pool receives praise for its beautiful views and clean, modern facilities, but some guests experienced issues with poor ventilation and cleanliness in the indoor heated pool area. The pool area also faced criticisms for requiring more frequent cleaning and occasional access issues due to closures and maintenance.
Parking services are convenient and comprehensive, offering free parking, a covered garage and valet service. However, some guests found the associated costs high and experienced logistical challenges such as tight spaces and gate difficulties.
Blue Tree Towers Millenium Porto Alegre is recognized as family-friendly, featuring spacious family rooms and a welcoming environment for children and pets. While some areas such as additional bed setups need improvement, the location and accommodations generally suit family needs well, making it a popular choice for family travel.
In summary, Blue Tree Towers Millenium Porto Alegre is celebrated for its prime location, comfortable rooms, excellent breakfast and dedicated staff. Improvements in maintenance, cleanliness, WiFi reliability and pool ventilation could further enhance the guest experience, addressing minor drawbacks and ensuring consistently high standards. Show more
