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Summary of reviewsEco Suites Uxlabil Guatemala in Guatemala City is highly regarded for its serene and secure location within a gated community. The picturesque setting offers guests a tranquil escape amidst lush vegetation while still being conveniently close to the airport and Oakland Mall. Visitors appreciate the hotel's proximity to the vibrant Zona Viva, known for its dining and entertainment, making it a suitable choice for both leisure and business travelers seeking a safe and peaceful retreat.
Guests consistently praise the hotel for its delicious breakfast offerings, highlighted by traditional options and good coffee served on a charming terrace. The hospitable staff, particularly those serving breakfast, enhance the experience with their friendliness and efficiency. Though breakfast hours are limited, the quality and prompt service leave a lasting impression, contributing to a great start to the day.
The hotel's accommodations are described as spacious, comfortable, and akin to mini-apartments, often exceeding guest expectations. Each suite is uniquely designed with Mayan cultural touches, providing a home-like atmosphere with well-equipped kitchens and lounging areas. Although the fourth-floor access might be challenging without an elevator, guests appreciate the cleanliness and comfort of the rooms, despite some mentions of humidity and a need for minor improvements.
Cleanliness is a standout feature, as the property and its surroundings are meticulously maintained, resulting in a welcoming environment. The diligent cleaning staff ensure high hygienic standards, earning high praise from guests despite some references to outdated facilities.
The staff at Eco Suites Uxlabil are noted for their exceptional service, making guests feel genuinely welcomed and valued. Their accommodating nature, combined with a warm familial atmosphere, enhances the overall experience. Guests particularly commend the kitchen staff for their exemplary service.
While the WiFi receives mixed feedback, it generally works well in common areas but has room for improvement in some rooms. Similarly, the comfort of the beds is a mixed aspect, with many guests finding them satisfactory, although some noted the firmness of mattresses and pillows as areas for potential enhancement. Overall, Eco Suites Uxlabil is appreciated for its safe, tranquil, and convenient offerings in Guatemala City.
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Hotel Taking Steps Towards Sustainability