InfoSummary of reviewsSurabaya Suites Hotel Powered by Archipelago is highly praised by guests for its strategic location in the heart of Surabaya, offering convenient access to transport links, shopping centers, and cultural attractions. The affordable accommodation provides a clean and comfortable stay, ideal for those wishing to explore the vibrant city life.
Guests are particularly delighted by the extensive breakfast buffet that caters to diverse tastes, mainly featuring delicious Indonesian cuisine. The breakfast experience is enhanced by friendly service and high-quality facilities, though some suggest improvements in coffee quality and menu variety.
The hotel rooms are lauded for their impressive spaciousness and cleanliness, featuring large, comfortable beds and separate living areas. While the decor is noted as slightly outdated, many appreciate the balance of modern amenities with old-world charm. Cleanliness receives mixed reviews, with many praising the general upkeep, though some point out areas needing improvement, particularly the bathrooms and carpets.
The hotel's staff consistently receive accolades for their exceptional friendliness and attentiveness, significantly enhancing the guest experience. The reception team, in particular, is noted for their warm and professional welcome.
The large Olympic-sized pool is a notable feature, though some guests comment on the lack of privacy and occasional maintenance issues. Despite these concerns, the pool offers a refreshing escape amidst the city's hustle and bustle.
Overall, Surabaya Suites Hotel provides a comfortable and well-situated accommodation option with an emphasis on friendly service and convenient amenities, making it a popular choice for visitors to Surabaya. Show more
InfoSummary of reviewsKampi Hotel Tunjungan in Surabaya is widely appreciated for its excellent location in the vibrant city center, providing easy access to iconic landmarks, shopping complexes like Tunjungan Plaza, and a variety of local attractions and eateries. This prime position makes it ideal for those interested in culinary tourism and shopping, with convenient transportation links close by, including Gubeng station and the airport. Guests enjoy the area's relative quietness despite its central location, offering a peaceful retreat after a day's exploration. The staff is frequently highlighted for their friendliness and helpfulness, enhancing the overall experience with excellent service and assistance in arranging local excursions.
Breakfast at the hotel is a standout feature, with a diverse and delicious buffet that caters to a wide range of tastes, offering both local and international cuisine. Despite occasional comments about limited seating in the restaurant, the quality and variety of the breakfast selections consistently leave guests satisfied. The hotel's evening atmosphere, accentuated by live music, complements its vibrant surroundings.
The rooms at Kampi Hotel Tunjungan are noted for being clean, bright, and spacious, offering good value for money. Guests commend the cleanliness and comfort, with well-equipped accommodations and sizable, neat bathrooms. Although there are occasional remarks about stained sheets and some noise due to lack of soundproofing, the overall comfort and homeliness are praised. Special touches, such as a welcome cake, add to the personalized experience.
The hotel excels in maintaining high cleanliness standards, from immaculate rooms to well-kept facilities. Guests appreciate the modern design and the fresh, fragrant environment, with the staff playing a crucial role in maintaining this level of cleanliness and providing a warm, hospitable atmosphere.
The staff at Kampi Hotel Tunjungan consistently receive high praise for their welcoming, enthusiastic, and professional demeanor. Quick and pleasant check-ins, along with their responsiveness to special requests and assistance with logistics, showcase their dedication to guest satisfaction. Their warmth and professionalism contribute significantly to memorable stays.
Finally, the beds in the hotel are frequently described as very comfortable and spacious, contributing to an enjoyable stay. While there are some mentions of issues with bed linen cleanliness, the overall impression of bed comfort is highly positive, complementing the spacious and inviting rooms. Overall, Kampi Hotel Tunjungan stands out for its key attributes of location, service, and amenities, making it a preferred choice for travelers in Surabaya. Show more
