InfoSummary of reviews'Ibis Surabaya City Center' is consistently praised for its outstanding location in the heart of Surabaya, providing easy access to a range of conveniences and attractions. Its proximity to major shopping areas like Tunjungan Plaza and various dining options make it a prime choice for those eager to explore the city's vibrant surroundings. The strategic location is complemented by excellent connectivity to transport links, aiding smooth travel for guests.
Breakfast at the hotel receives generally favorable reviews for its variety and value, appealing to both Asian and European palates with a broad selection of dishes. While the buffet offers an impressive early start to cater to early risers, there is room for improvement in maintaining availability of food items until the end of service.
The rooms are often described as clean, comfortable, and modern, providing a cozy atmosphere despite their compact size. Their cleanliness, along with well-maintained linens and towels, adds to a comfortable stay. The decor is minimalist and smart, appealing to guests who favor simplicity. Despite minor issues like humidity and occasional odors, the rooms are a reliable choice for those seeking straightforward accommodation.
Cleanliness is a prevalent highlight, with many guests impressed by the pristine condition of the rooms and the hotel overall. While certain areas like the corridor carpets require attention, guests find comfort in well-kept spaces and air-conditioned relief in Surabaya's hot climate.
The staff are consistently applauded for their friendliness and helpfulness, contributing to a welcoming atmosphere throughout the hotel. The team's dedication to providing kind and accommodating service is frequently noted, enhancing the overall guest experience.
WiFi connectivity generally receives positive remarks for being fast and reliable, although there are occasional reports of inconsistent performance.
The beds are largely commended for their comfort, ensuring a restful night's sleep with clean and well-maintained linens. Though there are minor concerns about firmness and noise, the comfort of the beds adds to a satisfying sleep experience, aligning well with the hotel's budget-friendly nature.
Overall, 'Ibis Surabaya City Center' emerges as an attractive option for travelers seeking a clean, comfortable, and conveniently located accommodation with a hospitable service in Surabaya's bustling city center. Show more
InfoSummary of reviewsBumi Surabaya City Resort stands out as a premier destination for travelers, thanks to its central location in the heart of Surabaya. The hotel's positioning near cafes, restaurants and shopping complexes like Tunjungan Plaza makes it a highly convenient choice for both leisure and business visitors. Despite being nestled in a bustling city, the resort offers a tranquil escape with its beautiful secluded garden.
Guests consistently rave about the breakfast experience, highlighting an extensive selection of both Western and Indonesian dishes. The buffet is often praised as one of the best with the option to dine in an alfresco garden setting enhancing the ambiance. Similarly, dinner at the resort offers a delightful culinary journey with a wide variety of high-quality options, although some mention a need for more vegetarian choices.
The rooms at Bumi Surabaya City Resort are frequently noted for their spaciousness and comfort, featuring large beds and stunning city views. While some guests point out that the decor is a bit dated, the overall comfort and cleanliness are generally well-received. The hotel also excels in amenities, offering a pristine pool area surrounded by lush greenery, a jacuzzi and a hot tub, making the pool a standout feature.
Cleanliness receives mixed reviews; while some guests praise the super clean environment and well-maintained facilities, others believe that the cleaning standards do not entirely meet the five-star expectations, noting issues like dusty rooms and dirty carpets.
The staff at Bumi Surabaya City Resort are often commended for their friendliness, helpfulness and professionalism, ensuring a warm and hospitable atmosphere. Despite occasional language barriers, the staff's dedication to service consistently enhances the guest experience.
WiFi service is generally reliable, though some guests experience connectivity issues. The large, comfortable beds are another highlight, although a few guests report issues with bed comfort and cleanliness.
Overall, Bumi Surabaya City Resort offers an opulent and tranquil retreat with excellent facilities, luxurious accommodations and professional service, making it a top choice for those visiting Surabaya. Show more
InfoSummary of reviewsWyndham Surabaya is highly regarded for its prime location in the heart of Surabaya, offering guests convenient access to Tunjungan Plaza and major attractions. Its strategic positioning provides easy mobility throughout the city, making it an ideal base for both leisure travelers and those attending to business.
The hotel impresses with its breakfast offerings, featuring a blend of continental and Indonesian cuisine. Guests appreciate the diverse buffet, commendable service, and enjoyable coffee, although there are suggestions for improved taste and variety. Large rooms with stunning city views enhance the breakfast experience, contributing to a pleasurable stay.
Room accommodations at Wyndham Surabaya consistently receive praise for their spaciousness and comfort. The generous size, luxurious king-size beds, and excellent facilities like bathtubs and air conditioning make for a comfortable and restful environment. While some note the decor as slightly outdated, the rooms are well-maintained, clean, and equipped with ample amenities, making them well-suited for families and solo travelers alike. Guests also enjoy a peaceful ambiance, supported by a wine bar restaurant offering quality cuisine.
Cleanliness is another strong point for the hotel, with rooms frequently described as spotless. The housekeeping staff and executive lounge team are noted for their friendliness and attention to detail, enhancing the overall service quality at the hotel. Though there are mentions of minor areas for cleanliness improvement, the hotel largely meets expectations.
The staff at Wyndham Surabaya is consistently lauded for their exceptional service. Described as friendly, professional, and attentive, the staff's warmth and readiness to assist greatly enhance the guest experience. Their efforts, which include thoughtful gestures and efficient trip organization, contribute significantly to a memorable stay.
Finally, the comfort of the beds is a standout feature. The big, soft king-sized beds and lovely pillows are frequently praised, ensuring guests enjoy restful sleep. Overall, Wyndham Surabaya's combination of prime location, great facilities, attentive staff, and comfortable accommodations make it a popular choice for travelers seeking an enjoyable stay in Surabaya. Show more
