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Summary of reviewsHoliday Inn & Suites - Parramatta Marsden Street by IHG receives high praise for its outstanding location, comfortable accommodations, and exceptional staff service. Ideally situated in the heart of Parramatta, guests enjoy easy access to the bustling Westfield Shopping Centre and the nearby train station, making it a perfect choice for exploring Sydney or indulging in shopping. The hotel's prime location is complemented by modern, clean rooms that feel like a cozy retreat, boasting spacious and well-appointed interiors with luxurious amenities.
The hotel's commitment to cleanliness is frequently highlighted, with immaculate rooms and communal areas creating a safe and luxurious environment. Guests appreciate the modern decor and exceptional shower facilities, ensuring a comfortable and enjoyable stay. The consistently friendly and attentive staff further enhance the experience, notably individuals like Anish and Max at reception, who are recognized for their outstanding service and helpfulness.
While the breakfast experience is somewhat mixed, with calls for more variety, the overall offering is redeemed by the accommodating staff and thoughtful touches such as complimentary in-room snacks. The high-quality beds, often described as super comfy with firm yet accommodating mattresses, promise a restful night's sleep, making the hotel a favorite among travelers for its comfort and presentation.
With recent renovations showcasing a modern aesthetic and Italian theme, the hotel stands out as a boutique option that combines comfort and style. Offering exceptional value for money, this property rivals the quality found in more upscale establishments, making it a highly recommended choice for those seeking quality, convenience, and value in a vibrant location.
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