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Summary of reviewsibis Aalst, strategically positioned just off the highway between Brussels and Ghent, is highly praised for its convenience and accessibility. The proximity to major cities and the motorway makes it ideal for car travelers, offering a balance of accessibility to urban amenities and tranquil surroundings. The hotel features practical amenities such as ample parking and nearby supermarkets, appealing to both transient guests and business travelers.
The hotel's breakfast receives outstanding acclaim for its wide variety, ample portions and quality. The buffet includes freshly squeezed orange juice, cheese, cold cuts, yogurt, fruit, hot dishes and freshly made waffles, making it a highlight of many guests' stays. The service is friendly and accommodating, adding to the positive dining experience. Despite some noting the price is a bit high, the overall quality and variety are deemed worth it.
Dinner experiences at ibis Aalst are generally positive with specific commendations for the delicious pizza and macaroni with ham and cheese. The restaurant's long opening hours provide flexibility for late-night dining. However, the limited menu, primarily featuring pizza and pasta, is a point of dissatisfaction for some guests and the necessity of ordering via an app can be off-putting.
The rooms at ibis Aalst are frequently praised for cleanliness and comfort. Guests enjoy clean, tidy and functionally equipped rooms with comfortable bedding. However, there are recurring critiques about some rooms being basic, dated and needing renovation. Issues like small bathrooms, poor ventilation and insufficient electrical outlets are mentioned. Despite these concerns, the price-to-value ratio is often considered fair and the friendly, helpful staff enhance the overall positive experience.
Cleanliness throughout the hotel, including guest rooms and common areas, is well-regarded. Guests appreciate the clean bathrooms and comfortable bedding, contributing to a welcoming atmosphere. Nonetheless, there are occasional mentions of inconsistent housekeeping and cleanliness in specific areas.
The staff at ibis Aalst are frequently highlighted for their friendliness, helpfulness and professionalism. Positive interactions with the reception and overall customer-focused service make guests feel welcome and well-cared for.
Free WiFi is available throughout the hotel and while the connection is generally fast and reliable, some guests encounter occasional connectivity issues. The majority, however, find the internet service satisfactory.
Parking at ibis Aalst includes both underground and street options with the former incurring a fee. While secure and convenient for electric vehicle users due to the presence of Tesla Superchargers, availability can be limited during busy periods.
The hotel caters to families with amenities like a small play area and restaurant toys, although experiences with family rooms vary. Some find them spacious and tidy, while others suggest improvements.
Beds receive high marks for comfort and quality, ensuring a good night's sleep for most guests despite occasional complaints about the firmness or size.
As a three-star establishment, ibis Aalst meets basic expectations, although some guests feel it falls short in specific areas like bathroom quality and overall value for money. For business travelers, the hotel provides a robust range of facilities and packages tailored to their needs, making it a recommended option.
In summary, ibis Aalst offers a convenient and practical stay with a highly rated breakfast, clean and comfortable rooms and friendly staff, making it a popular choice despite some areas for improvement.
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