Info
Summary of reviewsThe Jerusalem Gold Hotel boasts a prime location, earning high praise from guests, particularly for its convenience across from the Jerusalem Central Station. This positioning offers easy access to train and bus services, making it an ideal base for exploring Jerusalem and beyond. The proximity to public transportation, shops, restaurants and key attractions like Mahane Yehuda Market further enhances its appeal. Despite some remarks about the hotel's dated decor, the location compensates well, providing significant value for those relying on public transport.
Guests have largely positive feedback regarding the hotel's breakfast, which is appreciated for its variety and quality, catering to both Israeli and European tastes. Fresh, plentiful and satisfying options make it a good start to the day, although some note occasional issues like basic or monotonous choices and early dining room closures. The dinner service also receives commendations for its tasty and varied offerings, complemented by friendly and accommodating staff, despite some criticisms about the expense and quality of the buffet.
Room reviews are mixed, highlighting comfort, cleanliness and well-maintained spaces with some guests benefiting from upgrades to spacious suites with additional amenities. However, the decor is often described as outdated and some rooms show signs of wear. Daily cleaning is well-regarded, but consistency issues occasionally arise. The convenient location close to public transport remains a significant benefit.
Cleanliness in the hotel is generally praised with rooms and common areas described as neat and fresh; however, there are occasional reports of dust and poorly cleaned specific areas. Praise for the staff is consistent with numerous guests highlighting their friendliness, professionalism and helpfulness. Specific staff members like Mary stood out for their exemplary service, although there were minor criticisms about internet issues and an unfriendly manager.
WiFi at the Jerusalem Gold Hotel shows a mixed reception with some guests reporting reliable and fast connections, while others experienced inconsistent services. Parking is available, though spaces are limited and often full, requiring advance reservation and free parking nearby can be uncertain.
The hotel is well-suited for families, offering a supportive and accommodating environment, strategic location and family-oriented amenities. The beds receive mixed reviews with many finding them comfortable but others noting issues with size and comfort of pillows and mattresses. Finally, while the hotel offers good value and nice amenities, it doesn't fully meet all expectations of a four-star rating, aligning more closely with three-star standards for some guests.
Overall, the Jerusalem Gold Hotel provides a comfortable and convenient stay, bolstered by an excellent location, friendly staff and good value for money, making it a popular choice for various types of travelers.
Show moreRead review summaries for all categories
Categories
