InfoSummary of reviewsShelford Lodge offers convenient accommodation with a few standout features and areas for improvement. Located near Addenbrooke's Hospital and accessible to public transportation, it's an ideal choice for various travelers, including those visiting the hospital or attending events nearby. The lodge benefits from proximity to shops like Tesco and Co-op, ample parking and a straightforward check-in process. Despite some guests noting its distance from the city center and limited dining options, the tranquil residential setting adds to its appealing atmosphere.
The breakfast at Shelford Lodge is basic and functional, featuring cereals, toast and coffee. While some guests found this adequate, others desired more variety and traditional breakfast items. Concerns about hygiene and food quality suggest the need for improved cleanliness and a broader menu to enhance the dining experience.
Guest rooms are generally spacious and comfortable, meeting essential needs with clean bedding and basic facilities. However, the decor and furnishings are often described as outdated and issues with cleanliness, maintenance and odors have been noted. En-suite bathrooms, though appreciated, sometimes fall short in cleanliness and size.
Staff at Shelford Lodge receive positive remarks for their friendliness and helpfulness with many guests feeling welcomed and well-attended. The availability of staff can be inconsistent, but overall, the warm service contributes positively to the lodge's atmosphere.
The free WiFi is often praised for its reliability and speed, adding to the convenience of guests' stays. However, occasional connection issues in specific rooms suggest a need for improved consistency.
Lastly, while many guests find the beds clean and comfortable, reports of lumpy or hard mattresses and insufficient pillows indicate room for improvement. Overall, Shelford Lodge offers budget-friendly, basic accommodation with potential for enhancements in various areas to improve guest satisfaction. Show more
