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Summary of reviewsHotel Cap Polonio is highly regarded for its serene location, excellent dining options and outstanding staff, making it an attractive choice for various travelers. The hotel is conveniently situated for visitors from Hamburg, offering peace and quiet at the edge of a forest, while still being close to transport links and amenities. This tranquil setting, combined with its central convenience, makes it ideal for both business and leisure travelers.
The breakfast experience at Hotel Cap Polonio generally exceeds guest expectations, praised for its delicious and varied buffet that includes fresh rolls, yogurt and vegan alternatives. The friendly and accommodating staff enhance the dining ambiance, although some guests have noted room for improvement in the variety and replenishment of items.
Dinner at the hotel's in-house restaurant, Rolin, receives glowing reviews for its high-quality cuisine and cozy atmosphere. The restaurant offers a fine dining experience, sometimes described as Michelin star-worthy. The excellent service provided by the staff further elevates the dining experience, though some guests have encountered issues with high prices and limited availability.
The rooms at Hotel Cap Polonio are comfortable, spacious and clean, contributing to a restful stay. While some may find the decor dated and the lighting insufficient, the overall cleanliness and tranquility of the rooms are well appreciated. The hotel’s cleanliness extends to all areas, maintaining a spotless environment despite the building’s older appearance.
Guests consistently highlight the friendly, attentive and professional staff as a significant factor that enhances their stay, noting the team's remarkable service across all areas of the hotel.
Parking amenities are another standout feature with plenty of free, convenient and well-lit parking options available, adding to the stress-free experience.
Hotel Cap Polonio also offers a warm and welcoming family atmosphere, ideal for those traveling with children or pets. The dog-friendly policies and the communal ambiance during breakfast contribute to the hotel's family-friendly appeal.
While the comfort of the beds receives mixed reviews with many guests finding them very comfortable, some have noted issues with worn mattresses and low bed heights. Overall, the hotel’s combination of tranquility, quality dining, exceptional service and convenience make it a commendable choice for travelers.
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