7,258,491 hotelsin 60 categories
Hotels Taking Steps Towards Sustainability in Henrico
11 HOTELS IN HENRICORanking can be influenced by the commissions we receive.
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+6
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Sustainability Journey
Business
Gym
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+5
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Sustainability Journey
Dog Friendly
Gym
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+7
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Summary of reviews
The Hilton Garden Inn Richmond Innsbrook enjoys a highly favorable reputation, especially for its prime location. Nestled in a beautiful and tranquil area, the hotel offers guests convenient access to the interstate and a variety of nearby shops and dining options. The atmosphere is particularly charming during the holiday season with enchanting Christmas decorations, further enhanced by the welcoming and professional staff. This location positions guests within walking distance of numerous restaurants and the popular Short Pump area, making it a perfect choice for both business and leisure travelers.
The breakfast buffet at the hotel receives positive feedback, particularly for its excellent variety and quality. Freshly made omelettes and pancakes are frequently highlighted as guest favorites, especially during weekends, while offerings like fruit and yogurt cater to those seeking lighter options. Despite some guests expressing dissatisfaction over the additional cost, the breakfast is generally appreciated as an above-average offering by American standards, providing a convenient start to the day.
Guests find the rooms at Hilton Garden Inn Richmond Innsbrook spacious and comfortable, with the beds receiving particular praise. Cleanliness is mostly well maintained, although some feedback suggests that updates to the rooms, especially bathrooms, could further enhance the guest experience. Some inconsistencies in the cleanliness were noted, alongside occasional operational setbacks like elevator malfunctions, which detracted from an otherwise positive stay.
Cleanliness in the hotel presents a mixed picture; while rooms are often described as clean and peaceful, the upkeep of the bathrooms and hallways could benefit from more attention. Despite these concerns, the general room maintenance does contribute positively to the overall guest experience, providing a comfortable and quiet retreat.
The staff at Hilton Garden Inn Richmond Innsbrook stands out as a notable asset. Guests consistently commend the team for their friendliness, efficiency, and genuine care. Exceptional service from individuals like Oscar and Aubrey at the front desk enhances guest satisfaction, thanks to their attentive and accommodating nature. This focus on hospitality creates a warm and inviting atmosphere, leaving a lasting positive impression on visitors.
The breakfast buffet at the hotel receives positive feedback, particularly for its excellent variety and quality. Freshly made omelettes and pancakes are frequently highlighted as guest favorites, especially during weekends, while offerings like fruit and yogurt cater to those seeking lighter options. Despite some guests expressing dissatisfaction over the additional cost, the breakfast is generally appreciated as an above-average offering by American standards, providing a convenient start to the day.
Guests find the rooms at Hilton Garden Inn Richmond Innsbrook spacious and comfortable, with the beds receiving particular praise. Cleanliness is mostly well maintained, although some feedback suggests that updates to the rooms, especially bathrooms, could further enhance the guest experience. Some inconsistencies in the cleanliness were noted, alongside occasional operational setbacks like elevator malfunctions, which detracted from an otherwise positive stay.
Cleanliness in the hotel presents a mixed picture; while rooms are often described as clean and peaceful, the upkeep of the bathrooms and hallways could benefit from more attention. Despite these concerns, the general room maintenance does contribute positively to the overall guest experience, providing a comfortable and quiet retreat.
The staff at Hilton Garden Inn Richmond Innsbrook stands out as a notable asset. Guests consistently commend the team for their friendliness, efficiency, and genuine care. Exceptional service from individuals like Oscar and Aubrey at the front desk enhances guest satisfaction, thanks to their attentive and accommodating nature. This focus on hospitality creates a warm and inviting atmosphere, leaving a lasting positive impression on visitors.
Categories
Sustainability Journey
Dog Friendly
Business
$
+5
Info
Categories
Sustainability Journey
Business
Parking
$
+7
Info
Categories
Sustainability Journey
Dog Friendly
Business
$
+7
Info
Categories
Sustainability Journey
Gym
3 Star
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+6
Info
Categories
Sustainability Journey
Parking
Accessible
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+3
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Categories
Sustainability Journey
Business
Accessible
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+5
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Summary of reviews
The Sheraton Richmond Airport Hotel offers a convenient and pleasant experience for travelers, particularly those needing proximity to Richmond Airport. Its location is highly praised, with guests appreciating the ease of access and the complimentary shuttle service, which starts as early as 4 am. This makes it a perfect choice for early departures or late-night arrivals.
The hotel distinguishes itself with clean and spacious rooms, ensuring a comfortable stay. Guests frequently commend the high housekeeping standards, with rooms described as tidy, fresh, and inviting. The modern ambiance of the lobby and the convenient on-site restaurant, known for its delectable meals—especially the recommended wings—add to the hotel's charm. While some guests faced maintenance issues in their rooms, these are contrasted by positive experiences with the hotel's upgraded areas.
Cleanliness is a standout feature of the hotel, extending beyond rooms to include a well-maintained pool area that offers a relaxing environment. This commitment to cleanliness is supported by friendly and accommodating staff who are often credited with enhancing the overall guest experience. Specific staff members, such as Mourad and Bruce, receive accolades for their exceptional service, while an early morning front desk manager is noted for effectively addressing guest concerns.
Overall, the Sheraton Richmond Airport Hotel excels in delivering a satisfying stay through its prime location, diligent service, and inviting atmosphere. The combination of these attributes alongside an attentive staff ensures that guests feel welcomed and comfortable, making it a recommended choice for those visiting the Richmond area.
The hotel distinguishes itself with clean and spacious rooms, ensuring a comfortable stay. Guests frequently commend the high housekeeping standards, with rooms described as tidy, fresh, and inviting. The modern ambiance of the lobby and the convenient on-site restaurant, known for its delectable meals—especially the recommended wings—add to the hotel's charm. While some guests faced maintenance issues in their rooms, these are contrasted by positive experiences with the hotel's upgraded areas.
Cleanliness is a standout feature of the hotel, extending beyond rooms to include a well-maintained pool area that offers a relaxing environment. This commitment to cleanliness is supported by friendly and accommodating staff who are often credited with enhancing the overall guest experience. Specific staff members, such as Mourad and Bruce, receive accolades for their exceptional service, while an early morning front desk manager is noted for effectively addressing guest concerns.
Overall, the Sheraton Richmond Airport Hotel excels in delivering a satisfying stay through its prime location, diligent service, and inviting atmosphere. The combination of these attributes alongside an attentive staff ensures that guests feel welcomed and comfortable, making it a recommended choice for those visiting the Richmond area.
Categories
Sustainability Journey
Business
Accessible
$
+7
Info
Categories
Sustainability Journey
Parking
Accessible
$
+5
Info
Summary of reviews
Microtel Inn & Suites by Wyndham offers a strategic location that appeals to travelers, particularly for its proximity to RIC Airport and the convenience of nearby eateries. This accessibility makes it a favored choice for both brief and extended stays, especially among budget-conscious visitors. The hassle-free parking and easy reachability further boost its attractiveness.
However, the breakfast service at the hotel has room for improvement. Many guests found the selection limited and the area often untidy and understocked. The breakfast hours also appeared insufficient for latecomers, leading to frequent complaints despite the occasional appreciation for the presence of hot food.
Room reviews present a mixed picture; some guests found the rooms spacious and comfortable, but there were significant concerns about cleanliness and maintenance. Reports of dirty linens, unpleasant odors and visible signs of wear and tear, such as cracked ceilings and stained showers, were common. Pests like roaches and ants were also mentioned, thus indicating a pressing need for better upkeep and housekeeping services.
Cleanliness issues extended beyond the rooms to the common areas, including hallways and the breakfast area, which were frequently noted for unpleasant smells and uncleanliness. The bathrooms were often described as poorly maintained with dirty floors and fixtures in disrepair. The overall feedback underscores a general need for enhanced cleaning standards and maintenance efforts throughout the hotel.
Staff reviews were varied; many guests appreciated the friendly and accommodating demeanor of the team, particularly noting the helpfulness of the management. However, contrasting experiences highlighted instances of rudeness and lack of assistance from some staff members, particularly at the front desk, indicating that guest service quality may be inconsistent.
Bed quality reviews were mixed as well. Some guests found the beds comfortable and clean, but others reported issues such as stained bedding, burn holes and even bugs. Comfort levels appeared to vary greatly with some guests experiencing dissatisfaction with the overall sleeping arrangements.
In summary, while Microtel Inn & Suites by Wyndham has its advantages in terms of location and budget-friendly pricing, areas such as breakfast service, room cleanliness, overall maintenance and staff service require significant improvements to enhance the guest experience and address the various concerns raised.
However, the breakfast service at the hotel has room for improvement. Many guests found the selection limited and the area often untidy and understocked. The breakfast hours also appeared insufficient for latecomers, leading to frequent complaints despite the occasional appreciation for the presence of hot food.
Room reviews present a mixed picture; some guests found the rooms spacious and comfortable, but there were significant concerns about cleanliness and maintenance. Reports of dirty linens, unpleasant odors and visible signs of wear and tear, such as cracked ceilings and stained showers, were common. Pests like roaches and ants were also mentioned, thus indicating a pressing need for better upkeep and housekeeping services.
Cleanliness issues extended beyond the rooms to the common areas, including hallways and the breakfast area, which were frequently noted for unpleasant smells and uncleanliness. The bathrooms were often described as poorly maintained with dirty floors and fixtures in disrepair. The overall feedback underscores a general need for enhanced cleaning standards and maintenance efforts throughout the hotel.
Staff reviews were varied; many guests appreciated the friendly and accommodating demeanor of the team, particularly noting the helpfulness of the management. However, contrasting experiences highlighted instances of rudeness and lack of assistance from some staff members, particularly at the front desk, indicating that guest service quality may be inconsistent.
Bed quality reviews were mixed as well. Some guests found the beds comfortable and clean, but others reported issues such as stained bedding, burn holes and even bugs. Comfort levels appeared to vary greatly with some guests experiencing dissatisfaction with the overall sleeping arrangements.
In summary, while Microtel Inn & Suites by Wyndham has its advantages in terms of location and budget-friendly pricing, areas such as breakfast service, room cleanliness, overall maintenance and staff service require significant improvements to enhance the guest experience and address the various concerns raised.
Categories
Sustainability Journey
Dog Friendly
Honeymoon
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