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Summary of reviewsThe Best Western Plus MidAmerica Hotel consistently impresses guests with its strategic location, exceptional service, and quality amenities. Situated conveniently off Interstate 64, the hotel offers an ideal base for travelers on road trips or business engagements, providing easy access to nearby towns, shopping areas, restaurants, and essential facilities. Its proximity to MidAmerica Airport adds to its convenience, all while maintaining a serene, quiet atmosphere, perfect for a peaceful overnight stop.
The hotel receives high praise for its breakfast offerings, with guests appreciating the variety and quality of both traditional and unique options available, including diverse dairy selections and hot meals, enhanced by friendly and attentive staff. The inclusion of evening treats like soup and cookies extends a warm welcome beyond the morning meal.
Accommodations at the hotel are noted for their spaciousness, modern aesthetics, and impeccable cleanliness. The rooms offer comfortable, fresh bedding, with adjustable temperatures and a sense of safety, contributing to a restful experience. Guests laud the immaculate condition of both public areas and private rooms, which reflects the hotel's commitment to high standards of hygiene.
The staff consistently stands out for their exceptional service and hospitality across all areas of the hotel. From the efficient check-in process to accommodating specific guest needs, the team, including individuals like Samantha, Kayla, Jay, and Monica, are recognized for their professionalism and dedication to enhancing guest satisfaction. The pet-friendly policy and amenities, including thoughtful touches like treats and accommodation for larger dogs, add to the hotel’s welcoming atmosphere.
Recreational amenities such as the heated indoor pool are well-maintained and appreciated, providing guests with a relaxing escape. The comfort of the beds is frequently noted, with most guests enjoying the quality of the sleep experience despite some minor preferences concerning the firmness of mattresses. Business travelers find the hotel to be of great value, citing its excellent service, convenient location, and supportive facilities as key advantages.
Overall, the Best Western Plus MidAmerica Hotel delivers a well-rounded and positive experience, making it a preferred choice for both leisure and business travelers, especially those accompanied by pets.
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