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Summary of reviewsNestled within picturesque grounds, Mercure Gloucester Bowden Hall Hotel offers a serene countryside atmosphere that guests find ideal for a relaxing escape. The magnificent setting, adorned with trees, gardens and a pond, provides ample space for leisurely walks, making it an inviting retreat. Despite the rural feel, the hotel's proximity to Gloucester city center, Cheltenham, the Cotswolds and Gloucester Quays offers convenient access to urban amenities. While the narrow lanes leading to the hotel can be a challenge to navigate, especially at night, the stunning location combined with friendly staff makes it a superb choice for those seeking seclusion while remaining accessible.
The breakfast experience at the hotel is praised for its variety, quality and generous portions. Guests appreciate the wide selection and the self-service setup, allowing for personal discretion in portion sizes. Despite occasional critiques about certain food items and temperature inconsistencies, the overall sentiment is positive, highlighting the contribution of the friendly and accommodating staff.
Dinner at the hotel is also well-received with many guests praising the high-quality food and value for money. The dining environment is described as calm and cozy, adding to the pleasant experience. However, some guests mention limited menu variety and occasional issues with service speed and pricing. Nonetheless, the attentive service and delicious meals make dinner a positive aspect of the stay.
Rooms at the hotel are generally considered spacious, comfortable and well-furnished with large, comfortable beds and beautiful views. However, guests frequently mention issues with room temperature, describing some rooms as too warm. While the decor in some rooms is noted as dated, the overall cleanliness and comfort remain commendable.
Cleanliness is a strong point at the hotel with many guests highlighting the spotless condition of rooms and well-kept surroundings. Minor issues such as stained carpets and occasional maintenance needs are mentioned but do not significantly detract from the overall positive experience.
The staff at Mercure Gloucester Bowden Hall Hotel receive exceptional praise for their friendly, helpful and efficient service. Individuals like Francesca, Sol, Nathan, Georgina and Ella are frequently mentioned for their outstanding hospitality, significantly contributing to an enjoyable stay.
However, the free wifi service at the hotel receives criticism for its inconsistency and unreliability with frequent disconnections and speed issues.
Families find the hotel accommodating with spacious and comfortable family rooms, beautiful views and family-friendly facilities. The hotel's inclusive policy, welcoming dogs, adds to the family-friendly experience.
Beds are praised for their size and comfort with guests often describing them as spacious and clean. Occasional comments about firm pillows and hard mattresses are noted, but the overall consensus is positive.
While the hotel aims for a four-star experience, some guests feel it falls short of the typical four-star expectations, citing the lack of a lift and certain amenities. However, it still offers good value for its price.
Accessibility receives mixed reviews; the hotel provides wheelchair-accessible rooms but lacks a lift, posing challenges for guests with mobility issues. Despite these challenges, the hotel's accessible rooms and convenient location appeal to many travelers.
For romantic getaways, the hotel offers a cozy and intimate atmosphere, perfect for special occasions. Lovely rooms and quiet dining areas enhance the romantic setting, making it an ideal choice for couples.
Overall, Mercure Gloucester Bowden Hall Hotel is highly regarded for its beautiful location, exceptional staff and comfortable accommodations, making it a popular choice for various types of travelers seeking a serene yet accessible retreat.
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