InfoSummary of reviewsNestled in the heart of Laguiole, the Best Western Le Relais de Laguiole Hôtel & Spa is praised for its prime location, combining convenience with tranquility. Guests appreciate its proximity to the bustling city center, enabling easy access to shopping streets and local attractions, yet maintaining a serene atmosphere perfect for relaxation.
The breakfast offerings at the hotel receive consistent praise for their abundance and variety with a wide selection of sweet and savory options. The food quality and presentation are highly appreciated, alongside the well-organized buffet area. Although a few guests noted it can be a bit pricey with some buffet items not as hot as expected, overall, the breakfast is deemed satisfying and capable of meeting diverse tastes.
Dinner at the hotel's restaurant is also favorably reviewed with guests frequently describing the meals as delicious, hearty and varied. High standards and good quality meals made from local products enhance the dining experience. Most guests find the dining experience excellent, although there is an occasional mention of tough meat. Nonetheless, the good value for money and the opportunity to savor regional specialties make the restaurant a highlight.
The rooms are applauded for their spaciousness, brightness and comfort. They provide a peaceful environment for relaxation, equipped with necessary amenities and maintained to high cleanliness standards. While some rooms offer small balconies and separate bathrooms, contributing to the positive experience, the overall feedback emphasizes comfort and quality.
Outstanding cleanliness and maintenance standards are a cornerstone of the hotel's reputation. Immaculate rooms, bathrooms and common areas, including the wellness and pool areas, ensure a spotless environment. The hotel's bedding is particularly praised, guaranteeing a restful stay.
Guests consistently commend the exceptional quality of the staff. Described as friendly, professional, attentive and charming, the staff’s dedication enhances the warm and welcoming atmosphere of the hotel. Their kindness and consideration are particularly appreciated, contributing significantly to guests’ overall positive experience.
The spa provides a top-notch wellness experience with facilities accessible from the rooms. The indoor pool, jacuzzi, sauna and an outdoor garden offer a relaxing retreat, especially appreciated after activities like mountain biking. The staff's attentiveness and the aesthetically pleasing spa area make it a key feature of the hotel.
The pool experience is frequently highlighted for its beauty, size and pleasant ambiance. The indoor pool, complemented by clean surroundings and additional facilities like the sauna, steam room and jacuzzi, enhances the guest experience. While occasionally noted as chilly, the pool remains a major feature of the hotel, supplemented by amenities like bathrobes.
Comfortable beds are a common highlight with the bedding's quality contributing to restful nights. Occasional feedback about mattress firmness does not overshadow the overall positive reviews with the tranquility and comfort of the rooms ensuring a pleasant stay.
The indoor pool stands out for its spaciousness and well-maintenance, open until the evening and accessible from the hotel. Despite some guests finding the water temperature slightly chilly, the pool area, including a small sauna and hammam, is often highlighted as a significant advantage, enhancing the relaxation experience.
In summary, Best Western Le Relais de Laguiole Hôtel & Spa offers a perfect blend of prime location, high-quality dining, spacious and comfortable rooms, impeccable cleanliness, friendly and attentive staff and excellent wellness facilities. These features collectively ensure a relaxing and enjoyable stay for guests. Show more
