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Summary of reviewsHotel Loiola offers a well-rounded and exceptional experience for travelers, standing out in several key areas based on positive guest reviews. Situated in a tranquil town near prominent pilgrimage sites like the Sanctuary of Loyola, its location is prime for exploring cultural and natural attractions. The hotel is conveniently positioned between Bilbao and San Sebastian with easy access to the Urola Greenway, old town and other local highlights. Travelers also benefit from ample parking options, both free and secure, enhancing overall convenience.
Guests consistently praise the hotel’s breakfast offerings, highlighting the variety and quality of the buffet, which includes fresh ingredients like ham, fruits and freshly squeezed orange juice. Although a few minor criticisms exist regarding cost and space, the breakfast service generally receives high satisfaction ratings. Dinner at the on-site restaurant is similarly acclaimed for its delicious, plentiful and affordable dishes. Outstanding service from the restaurant staff further elevates the dining experience despite occasional mentions of early closures.
The spacious, modern rooms at Hotel Loiola are frequently complimented for their cleanliness, comfort and well-maintained amenities. Guests appreciate the large, comfortable beds and bright, airy atmosphere of the rooms. The hotel's commitment to impeccable hygiene and thoughtful touches like bathrobes and fresh towels enhance the comfort and satisfaction of visitors.
The staff at Hotel Loiola receive high praise for their friendly, attentive and accommodating service, making guests feel genuinely welcome from the moment they arrive. This hospitality extends seamlessly from the reception to the restaurant, setting a warm and inviting tone throughout the stay.
Hotel Loiola’s Wi-Fi service is another positively noted aspect, offering good connectivity and coverage, essential for both leisure and business travelers. The hotel's business-friendly amenities, including soundproofed spaces and available meeting rooms, provide a conducive environment for remote work and professional meetings, despite some minor suggestions for improvement.
Accessibility is a significant advantage at Hotel Loiola with its well-connected location and convenient free parking options. The hotel ensures easy access for all guests, particularly for those with disabilities.
Overall, Hotel Loiola combines an excellent location with top-notch amenities, friendly service and clean, spacious accommodations, making it a highly recommended choice for a pleasant and restful stay in the Basque region.
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