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Summary of reviewsCentral Hotel in Narva offers a prime location that consistently receives high praise from guests. Situated next to the old town and in the heart of the city, the hotel provides convenient access to key attractions, dining options and shopping centers. Its centrality allows for easy exploration of tourist spots, historic sites and downtown areas on foot, while still offering a quiet and restful environment.
Guest feedback on breakfast is largely positive, highlighting a good, sufficient and sometimes delicious offering, particularly appreciating items like fresh crepes or pancakes and hot dishes upon request. The continental breakfast includes a modest but satisfactory variety with provisions for dietary needs handled well by the staff. Suggestions for more diversity in the menu exist but are outweighed by the consistent appreciation for the generous servings and excellent service.
The rooms at Central Hotel are frequently commended for their comfort and cleanliness. Guests highlight cozy and warmly decorated spaces with a range of sizes from compact to spacious, some featuring unique amenities like saunas. While there are mentions of outdated furnishings and minor inconveniences, the majority find the rooms clean and inviting, benefiting from a good price-quality ratio and a charming, if simple, interior style.
The overall cleanliness of the hotel is another strong point with numerous guests noting the tidiness of rooms and apartments as well as the common areas. Despite isolated reports of mold and outdated bathroom fixtures, the hotel's cleaning standards generally contribute to a pleasant stay.
Staff at Central Hotel are consistently recognized for their exceptional friendliness and helpfulness with the reception team standing out for their proficiency in multiple languages and attentive service. The positive and welcoming demeanor of the personnel significantly enhances the guest experience.
While Wi-Fi service at Central Hotel is mixed with some reporting excellent connections and others facing instability, the network coverage is generally good. Parking facilities receive positive remarks for being secure and convenient, although small size and occasional inaccessibility due to snow are mentioned as minor issues.
The comfort of the beds presents a mixed experience. Many guests find them comfortable, citing large and soft beds as favorable, while others note issues ranging from firm mattresses to squeaky or outdated beds.
Central Hotel's dog-friendly policy is appreciated by pet owners, offering a welcoming environment for guests traveling with their canine companions. The hotel's facilities and understanding staff make it a convenient choice for those wanting to keep their pets close, despite occasional noise from barking.
In summary, Central Hotel in Narva is well-regarded for its excellent location, comfortable rooms, cleanliness, friendly staff and accommodating amenities, including dog-friendly options and convenient parking. While there are minor areas for improvement, the hotel's strengths make it an appealing choice for travelers.
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