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Summary of reviewsSelin Home Serviced Suites in Tuwaiq offers a tranquil retreat, ideally suited for families and travelers seeking to avoid the hustle and bustle of Riyadh. Conveniently located near Mecca Road and local services, it provides a perfect spot for restful overnight stays for those with their own transport. The serene, well-maintained environment and accessibility make it an attractive option for a quiet escape on the outskirts of Riyadh.
The hotel's rooms receive a mix of feedback. Positively, guests appreciate the spaciousness, comfort and cleanliness, often mentioning large, clean beds and well-organized layouts, some with appealing balconies. However, room temperature control, noise from the street and occasional smoke smells are areas that need improvement. Some rooms show signs of wear with issues like burnt carpets and scattered cigarette butts, though room service and general reception are well-regarded.
Cleanliness across the property is highly praised with guests frequently noting the clean, spacious and comfortable environment. The hotel maintains high standards of cleanliness throughout its rooms and common areas, complemented by a calm atmosphere and pleasant smells. While minor issues like a leaking air conditioner and concerns with the cleaning staff were mentioned, the overall sentiment towards cleanliness remains positive.
The staff is a standout feature, consistently described as friendly, polite and providing excellent service. The reception team, in particular, is highlighted for exceptional service and friendliness, contributing significantly to the hotel's welcoming and tranquil ambiance. The multicultural staff, including both Egyptian and Saudi employees, are commended for their hospitality and strong customer focus, creating a warm and inviting atmosphere for guests.
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