InfoSummary of reviewsPanorama Hotel and Spa, located in the heart of the vibrant Juffair district, offers a prime location near numerous amenities and key attractions. Guests appreciate its proximity to Juffair Mall, restaurants, cafes, hypermarkets and entertainment spots, making it a convenient base for city exploration. The short distance to Al-Fateh Mosque, Al-Waha Mall and bus stations further enhances its appeal. Additionally, the quiet and beautiful surroundings contribute to a relaxing atmosphere, complemented by ample parking and friendly staff.
The rooms at Panorama Hotel and Spa are consistently praised for their spaciousness and comfort. Many travelers note the large size of the rooms and Suites, cleanliness and well-maintained bathrooms. Amenities such as ample towels and functional air conditioning add to the positive experience. Guests also appreciate the effective room service and modern touches in the accommodations. Despite some issues with outdated furniture and lingering smells, the overall offering ensures a comfortable stay.
Cleanliness is another area where the hotel generally excels. Guests frequently remark on the tidy rooms, fresh linens and well-maintained public areas. Housekeeping is commended for its thorough and timely service. However, there are occasional complaints about dirty carpets, smoking smells and some outdated facilities that could benefit from better maintenance.
The staff at Panorama Hotel and Spa receive high marks for their exceptional service. Employees, particularly Thea, Louise and Royna at the front desk, are often highlighted for their friendly and professional demeanor. Quick and efficient service, especially during check-ins and room deliveries, is a common praise. The overall guest experience is positively reflected by the staff's dedication and attentiveness.
The spa services at the hotel are highly regarded. Guests appreciate the clean and special kind of service provided with the Thai massage being particularly popular. Deluxe rooms feature Jacuzzi tubs, adding an extra layer of relaxation. Although the outdoor swimming pool is not available, the excellent spa treatments and a variety of facilities like clubs, lounges and salons contribute to a holistic relaxation experience.
However, breakfast at the hotel garners mixed reviews. While some guests enjoy the hot and fresh offerings, many are dissatisfied with the limited variety, especially for Western tastes and the overall quality. Breakfast is not included in the room rate and the service's availability is restricted to weekends. An extension of breakfast hours and improvements in variety and quality could enhance the guest experience.
Similarly, the dinner options within the hotel receive mixed feedback. High prices and occasional quality issues are noted, although nearby dining options such as a good Lebanese restaurant and a restaurant boulevard provide ample alternatives. Guests generally prefer dining outside the hotel for better quality and value.
The free Wi-Fi service is frequently criticized for frequent disconnections, weak signals and slow speeds, particularly in certain areas and during weekends. This is an aspect that requires significant improvement to meet guest expectations.
Parking presents a mixed experience. While some guests find ample and accessible parking, others face challenges with congestion, insufficient spaces and poor designation. Addressing these issues would enhance the overall convenience for guests.
For families, the hotel's suitability is debated. Spacious family rooms and a good location are positives; however, the prevalence of nightclubs and associated noise, along with security concerns, make it less ideal for families seeking a quiet and safe environment.
Overall, Panorama Hotel and Spa largely aligns with the standards expected of a four-star establishment. With its strategic location, spacious and clean rooms and excellent staff service, it provides a comfortable and convenient stay for many travelers. Improvements in breakfast and dining options, Wi-Fi reliability and parking facilities could further elevate the guest experience. Show more
InfoSummary of reviewsArman Hotel Juffair Mall enjoys a prime location in the bustling Juffair area, adjacent to Juffair Mall and near Lulu Hypermarket. This makes it convenient for guests to access shopping, dining and other amenities, including supermarkets, gas stations and the lively corniche. The hotel's clean and well-maintained facilities, combined with friendly and polite staff, offer a comfortable and welcoming stay, making it a practical choice for visitors.
The breakfast experience receives mixed reviews, though many guests find it good with sufficient variety and delicious options. Some praise the upscale and diverse buffet which is well worth trying. However, improvements are needed in terms of variety, quality and service flexibility. The dinner options also receive mixed feedback with positive mention of the in-room dining service and certain dishes being affordable and high-quality. However, food choices lack variety and experiences at the hotel's restaurant are inconsistent.
Rooms at the hotel are generally appreciated for being clean, spacious and comfortable with many guests noting the room upgrades and beautiful city views as highlights. Room service and staff efficiency are well-received, contributing to a pleasant stay. However, noise issues, outdated furniture and occasional cleanliness concerns detract from the experience.
Cleanliness at the hotel is frequently praised, though there are sporadic complaints about cigarette smoke, carpet odors and inadequate housekeeping. The hotel's staff is often noted for their friendliness and helpfulness with several individuals receiving specific commendations. Nonetheless, there are isolated instances of unprofessional and unfriendly behavior reported.
WiFi service garners mixed reviews with many guests experiencing slow and unreliable connections, especially in the rooms. The spa facilities receive praise for their cozy sauna and overall ambiance, though maintenance issues and communication about closures need attention. The gym and pool are appreciated for providing fitness options, but both facilities could benefit from improved maintenance and better amenities.
Families may find the hotel less suitable, as the environment is more apt for individual travelers or young people, particularly due to the nightlife in the area. Bed comfort is another mixed area—while some guests find them extremely cozy, others report issues with hardness and cleanliness.
Overall, Arman Hotel Juffair Mall offers a centrally located, comfortable stay with commendable staff and room amenities, though attention to detail and improvements in food variety, maintenance and internet service could enhance the guest experience. Show more
InfoSummary of reviewsOryx Tower offers a mixed hospitality experience, distinguished by its strategic location and exceptional staff. Positioned conveniently near major shopping malls and a variety of services, it provides easy access to amenities, making it a favored choice for pragmatic travelers. The peaceful surroundings, proximity to the city center, and reasonable pricing further enhance its appeal. Guests highlight the hotel's swimming pool and spacious apartments as positive aspects contributing to a relaxing stay. The staff's friendly and attentive nature consistently earns praise, significantly enhancing the guest experience and contributing to a welcoming environment.
However, the hotel exhibits several areas in need of improvement. The accommodations are notably dated, with signs of wear in both the building and furnishings. Many guests have expressed concerns regarding cleanliness, citing unpleasant odors, dirty furniture, and issues with basic amenities in bathrooms. The need for renovation is frequently noted to modernize facilities and address hygiene concerns, including aged and uncomfortable bedding.
Despite these challenges, Oryx Tower remains a satisfactory option for solo travelers and workers, primarily due to its convenient location and excellent service. While it might not be the ideal choice for families seeking modern amenities, it manages to provide fundamental comforts and a warm, accommodating ambiance. Show more
InfoSummary of reviewsThe K Hotel is a highly recommended hotel with an excellent location in the bustling Aljuffair district, close to restaurants, bars and other amenities. The hotel offers ample and free parking both inside and outside the building. The breakfast is highly recommended with a vast choice of food available for everyone. The rooms are spacious and clean with good facilities, although some guests noted that the furniture needs upgrading. The hotel is described as very clean with friendly and efficient staff who go above and beyond to make guests' stays remarkable. The pool is a highlight for many guests with excellent facilities such as a sauna, jacuzzi, steam room and an outdoor rooftop pool. The beds are comfortable, although some guests noted minor setbacks such as outdated mattresses and cleanliness issues. Overall, The K Hotel is an excellent choice for anyone looking for a hotel with a central location and great facilities. Show more
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