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Summary of reviewsHotel 'Latgale' is prominently lauded for its exceptional location in the heart of Rēzekne, offering guests convenient access to cultural attractions, cafes, shops and the GORS cultural center. The central positioning is highly appreciated for the stunning city views, especially from higher floors and close proximity to bus and train stations enhances travel convenience. The peaceful environment combined with clean, well-lighted rooms and available free parking contributes significantly to its overall value.
The breakfast at Latgale is generally well-received with many guests praising the quality, variety and taste of the offerings, particularly the coffee. The friendly and helpful staff further enhances the breakfast experience. However, there are occasional concerns about cold food, limited items past certain hours and a lack of variety over longer stays.
Room quality is another highlight; guests enjoy spacious, clean accommodations with comfortable beds, ample storage and large terraces offering picturesque views. While the hotel’s Soviet-era charm is attractive to some, others note issues related to its age, such as dated furniture, plumbing problems and sound isolation concerns. Temperature control varies and minor maintenance issues occasionally detract from the overall experience.
Cleanliness receives mostly positive feedback with guests noting tidy, cozy rooms and regular housekeeping. However, some guests have pointed out areas needing improvement, such as dirty windows and minor bathroom issues, suggesting a need for higher cleanliness standards.
The staff at Latgale is frequently praised for their friendliness and professionalism, significantly enhancing the guest experience. The reception team, in particular, is noted for their courteous and efficient service, often going above and beyond to accommodate guests' needs.
While the hotel provides free WiFi, guests have mixed experiences with its reliability, particularly in the evenings or in specific rooms, indicating room for improvement in connectivity.
The beds are often highlighted for their comfort and cleanliness, contributing to restful nights for many guests. However, some report issues with hard or squeaky mattresses and inconsistent quality in bedding.
Marketed as a three-star hotel, some guests feel that Latgale does not fully meet the expected standards, leaning more towards a Soviet-era ambiance than a contemporary three-star experience. Despite this, the hotel provides basic amenities suitable for business travelers and offers a reliable and comfortable environment with memorable views and a pleasant atmosphere.
In summary, Hotel 'Latgale' stands out for its prime location, spacious rooms and friendly staff, making it a favorable choice for those visiting Rēzekne, despite some areas needing improvement, particularly regarding maintenance and WiFi connectivity.
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