InfoSummary of reviewsRiviera Resort in Hervey Bay stands out for its exceptional location, making it a top choice for beach lovers and vacationers seeking convenience and stunning coastal views. Directly situated across from the beach, guests enjoy easy access to picturesque trails, vibrant cafes, restaurants, and shopping areas. The prime positioning allows for a seamless blend of relaxation and exploration, complemented by high praise for the resort's staff, who are described as friendly, helpful, and knowledgeable.
The resort's pool area is a notable highlight, offering a well-maintained and heated environment for relaxation, alongside lovely spa and sauna facilities. Guests appreciate the inviting atmosphere and proximity to the beach, which enhance the leisure experience. Despite minor concerns about pool size and warmth, the overall consensus is that the amenities significantly contribute to a satisfying stay.
When it comes to accommodations, reviews are mixed. Some units are commended for their spaciousness, cleanliness, and appealing decor, including large balconies and spacious bathrooms. However, suggestions for a cosmetic update are frequent, with reports of musty odors, signs of wear and tear, and smaller-than-expected bedrooms and showers. Improving room conditions could elevate the guest experience further.
Cleanliness across the entire resort has drawn mixed reviews, with well-maintained amenities like swimming pools and some apartments contrasting with concerns about housekeeping practices. Specific areas, such as dusty furnishings and stained carpets, highlight the need for more thorough cleaning.
Parking facilities at Riviera Resort generally receive positive feedback for their convenience and security, thanks to dedicated and undercover spaces. Despite some tight spots for larger vehicles, the overall availability provides a reliable option for guests.
Beds at the resort have garnered mixed opinions, with some guests noting comfort but others pointing out size and design flaws. Enhancing bedding quality and addressing comfort issues could notably improve sleep experiences.
Overall, Riviera Resort offers a delightful setting with exceptional staff, and an enviable location, paired with impressive pool facilities. Addressing certain aspects, like room quality and cleanliness, could significantly boost guest satisfaction and enhance the resort's appeal. Show more
InfoSummary of reviewsWhite Crest Apartments in Hervey Bay garners praise for its prime beachfront location, offering direct access to the beach just across the road. Guests appreciate the convenience of being within walking distance to numerous cafes, restaurants and shops, providing a perfect blend of comfort, accessibility and scenic views. The spacious, well-appointed units are a standout feature, offering bright and airy accommodations with full kitchens, ample bathrooms and large balconies. Cleanliness is highly rated with rooms consistently described as immaculately clean, contributing to a pleasant and comfortable stay.
The staff at White Crest Apartments are highlighted for their exceptional service, described as very helpful, friendly and accommodating. Specific staff members like Boudy, Julie and Tracey receive special mentions for their personalized care and hospitality. The pool area is another key feature, praised for its family-friendly design and additional amenities like a tennis court and pool table. While some guests noted the pool and spa were not heated, the overall satisfaction with the pool area remains high.
Parking facilities are secure and convenient with designated, lock-up parking spaces in the basement enhancing the sense of safety and ease for guests. Beds are frequently noted for their comfort, ensuring a good night's rest in clean, well-maintained rooms.
Overall, White Crest Apartments delivers an excellent experience for travelers seeking a spacious, clean and well-equipped stay, complemented by a prime location and exceptional staff service. Show more
InfoSummary of reviewsWhite Crest Apartments in Hervey Bay garners praise for its prime beachfront location, offering direct access to the beach just across the road. Guests appreciate the convenience of being within walking distance to numerous cafes, restaurants and shops, providing a perfect blend of comfort, accessibility and scenic views. The spacious, well-appointed units are a standout feature, offering bright and airy accommodations with full kitchens, ample bathrooms and large balconies. Cleanliness is highly rated with rooms consistently described as immaculately clean, contributing to a pleasant and comfortable stay.
The staff at White Crest Apartments are highlighted for their exceptional service, described as very helpful, friendly and accommodating. Specific staff members like Boudy, Julie and Tracey receive special mentions for their personalized care and hospitality. The pool area is another key feature, praised for its family-friendly design and additional amenities like a tennis court and pool table. While some guests noted the pool and spa were not heated, the overall satisfaction with the pool area remains high.
Parking facilities are secure and convenient with designated, lock-up parking spaces in the basement enhancing the sense of safety and ease for guests. Beds are frequently noted for their comfort, ensuring a good night's rest in clean, well-maintained rooms.
Overall, White Crest Apartments delivers an excellent experience for travelers seeking a spacious, clean and well-equipped stay, complemented by a prime location and exceptional staff service. Show more