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Summary of reviewsThe Best Western Ambassador Motor Lodge, located on the Esplanade, boasts a prime location that provides easy access to shops, beaches, restaurants, a playground and a water park. Its proximity to the town center and essential amenities like supermarkets and eateries makes it a perfect base for exploring the area. This location, combined with spacious, clean and quiet rooms, creates a comfortable and convenient stay for guests. Exceptional customer service, particularly by the manager Lucas, enhances the welcoming atmosphere.
Guests frequently highlight the cleanliness and spaciousness of the rooms. The accommodations are well-maintained, airy and often exceed expectations with features like kitchen facilities and smart TVs. Comfortable amenities such as air conditioning, ceiling fans and kitchen essentials add to the convenience. Even though some decor elements may seem dated, the overall cleanliness and ample space contribute to a positive experience.
Cleanliness is a standout feature at the lodge with spotless rooms and facilities consistently exceeding guests' expectations. Immaculate bathrooms, fresh sheets and thick towels are common highlights, underscoring the well-maintained, hygienic environment. The family-owned nature of the business, along with an easy check-in process, further enhances this aspect of the stay.
The staff at Best Western Ambassador Motor Lodge are frequently commended for their friendliness and helpfulness. Guests appreciate the welcoming, knowledgeable and eager-to-assist team with reception staff like Lucas receiving special mentions for their genuine hospitality. This attentive service significantly contributes to a pleasant stay, making late check-ins hassle-free and addressing any concerns promptly.
Lastly, the beds at the lodge receive high praise for their comfort with descriptions ranging from "very comfortable" to "heaven-like." Despite a few remarks on softness preferences and room updates, the overall sentiment is that the beds ensure a restful and pleasant sleep experience.
In conclusion, the Best Western Ambassador Motor Lodge offers an excellent location, clean and spacious accommodations, exceptional cleanliness, friendly staff and highly comfortable beds, ensuring a memorable stay for both leisure and business travelers.
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