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Summary of reviews'iLOMBA' is highly regarded for its excellent location, conveniently situated near the train station, making it an ideal base for travelers. Guests appreciate the close proximity to various restaurants, city amenities and Probolinggo square, as well as the quiet surroundings. The strategic location also benefits those planning tours to Mt. Bromo, enhancing the overall guest experience with clean and cozy accommodations and warm, helpful staff.
While the breakfast experience at iLOMBA has its mixed reviews with some guests noting the absence of breakfast options and a lack of a dedicated restaurant, others appreciate the accommodating efforts of the staff who occasionally provide breakfast upon request. Despite some operational changes due to COVID-19, the provision of free breakfast has been positively remarked upon by some visitors.
The rooms at iLOMBA receive consistent praise for their cleanliness and spaciousness. Guests frequently describe them as large, comfortable and well-maintained with clean and tidy conditions. Comfortable beds, the availability of complimentary bottled water and the option to extend checkout for an extra fee add to the convenience and pleasantness of the stay. Although a few guests noted that adding extra beds might make the rooms feel cramped, the overall feedback is that the rooms are bright, clean and welcoming.
Cleanliness is a standout feature at iLOMBA with travelers repeatedly noting the spotless condition of both the rooms and common areas. The hotel aligns well with Indonesian standards of hygiene, ensuring a comfortable environment for guests. The friendly staff play an important role in maintaining this super clean atmosphere, making iLOMBA a reliable choice for short stays.
The hotel's staff come highly recommended by visitors, praised for their friendliness, helpfulness and accommodating nature. The owner, in particular, is frequently mentioned for going out of his way to assist guests and provide valuable local recommendations. Despite occasional language barriers, the staff's kindness and politeness ensure that guests feel welcomed and well taken care of, significantly contributing to the positive guest experience.
Guests also frequently highlight the comfort and cleanliness of the beds at iLOMBA. The bedding is generally described as comfortable, cozy and clean, ensuring a restful sleep experience. While there are a few remarks about the beds' age and missing duvets, the overwhelmingly positive feedback suggests that the beds contribute significantly to a comfortable stay at the hotel.
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