The Princessa Hotel in Jounieh is a great choice for those looking for a hotel with an amazing location and beautiful views. The hotel is just a short walking distance from the beach and the teleferique and offers breathtaking seaview and mountain views. The staff is attentive and helpful with the manager, Mr. Fadi, receiving special praise for his exceptional hospitality. The rooms are comfortable and spacious with many featuring balconies with sea views and amenities such as free wifi, TV and coffee and tea makers. The hotel is also noted for its high level of cleanliness with guests describing it as immaculate and spotless. Overall, the Princessa Hotel offers an excellent location, comfortable rooms, exceptional service and a warm and individual approach to every guest.
InterContinental Mzaar Lebanon Mountain Resort & Spa by IHG offers an exceptional alpine getaway, nestled amidst the majestic Lebanese mountains. The resort's iconic location stands out due to its proximity to the ski slopes, providing ski enthusiasts direct access and convenience with on-site equipment availability. Guests appreciate the serene atmosphere, surrounded by spacious greenery, making it an ideal escape from urban life. Complementing its prime setting, the resort features beautiful interiors and luxurious facilities that enhance the overall experience, making it particularly attractive for those seeking a seamless ski vacation.
The hotel consistently maintains high standards of cleanliness, with guests frequently noting the impeccably clean rooms and well-maintained environment. The pristine conditions of the hotel, paired with the comfort of the accommodations, especially the super comfortable beds, contribute to an amazing overall guest experience.
Furthermore, the resort is highly praised for its dedicated and friendly staff. Guests appreciate the attentive and efficient service across various functions, with particular commendations for the concierge staff and some individuals, such as Mr. George Bu Khalil, for their cooperative and professional approach. While there is some room for improvement in consistency with staff behavior, the prevailing sentiment remains largely favorable, enhancing the resort's reputation for excellent service.
Overall, InterContinental Mzaar Lebanon Mountain Resort & Spa by IHG is celebrated for its exceptional location, cleanliness, comfort, and hospitality, making it a highly recommended choice for guests seeking a memorable alpine retreat.
The Reston Hotel is highly praised for its exceptional staff who are friendly, helpful and provide great customer service with a smile. Guests feel welcomed as soon as they enter the hotel and the reception staff, including Anthony, ELIE, NAZIH and SOREL, are singled out for being particularly helpful and kind. Anthony at the front desk is especially noted for going above and beyond to make guests feel special and anticipate their needs. The staff, combined with the room and view, as well as the hotel's location, make for a memorable stay at the Reston Hotel.