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Summary of reviewsThe Charity Hotel International is well-regarded for its strategic location, ideally situated for travelers planning a short stay in Arusha, particularly those with a focus on safari adventures. Its proximity to the airport and main attractions, such as the cultural heritage center and downtown areas, enhances its appeal. Despite the rustic nature of the surrounding neighborhood, the hotel serves as a practical base for safari enthusiasts and those seeking a peaceful retreat.
Guests frequently commend the breakfast experience, highlighting the simplicity and heartiness of tropical fruits, vegetables, and local African dishes. The pleasant dining environment, set amidst a lush garden, and the friendliness of the staff add to the overall positive experience. Suggestions for breakfast improvements focus on incorporating more Western-style options and diverse fruit selections, though overall, the breakfast is seen as offering good value.
The dining experience at the hotel is highly praised, with guests enjoying meals in the charming garden setting. While the dinner pricing is considered higher by some, the quality and taste are celebrated. Despite occasional slow service, the restaurant consistently delivers culinary excellence, leaving guests with fond dining memories.
The rooms at the hotel receive high marks for cleanliness, spaciousness, and comfort. Guests appreciate the large beds and balconies that provide lovely outdoor spaces. Although some mention the decor as outdated and certain bathroom fittings in need of renovation, these factors are outweighed by the attentive and warm service provided by the staff. The hotel’s cleanliness standards meet expectations for most short-stay guests, though certain maintenance issues are noted.
Staff dedication is a standout feature, with team members consistently praised for their friendliness, warmth, and attentiveness. The ability to address guest needs promptly and effectively enhances the experience, with mentions of exceptional service from individuals like receptionist Irene. The staff's commitment ensures a welcoming and memorable stay.
Overall, The Charity Hotel International offers an attractive package for travelers, featuring a strategic location, comfortable accommodations, and exceptional service, making it a recommended choice for visitors to Arusha.
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