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Summary of reviewsHotel Am Segelhafen is well-regarded for its strategic location, particularly appreciated for its tranquility and accessibility. Situated a bit outside Kiel, the hotel is in a quiet area by the Schwentine Harbor and East Port, providing easy access for cruise passengers and those traveling to Scandinavia. The proximity to ferry terminals and an array of shops, restaurants and parks nearby make it convenient for both leisure and business visitors. While the industrial feel of the surrounding area might not appeal to everyone, the beautiful harbor views and coastal cycle route add to the charm.
The hotel’s breakfast offerings are a highlight for many guests, who commend the extensive and delicious buffet. The selection is varied and fresh, featuring items like scrambled eggs, bacon, salmon and high-quality bread and rolls. Dining on the terrace in fresh air further enriches the breakfast experience. Staff friendliness and attention to guests’ breakfast preferences are also notable positives. Despite a few mentions of simpler offerings, the consensus is that the breakfast is substantial and satisfying.
Dinner options, while not available onsite, are well-supported by nearby restaurants, including the highly praised Alte Mühle. Information about dining alternatives is provided and despite some establishments having rest days, the area generally offers good culinary experiences.
Rooms at Hotel Am Segelhafen are frequently praised for their cleanliness and spaciousness. Descriptions such as “spotlessly clean” and “well-maintained” are common. The rooms are comfortable and functional, offering amenities like air conditioning and good bedding. Family rooms and three-person rooms receive particular kudos for their size and comfort. Despite some rooms being described as outdated, the overall cleanliness and practicality overshadow minor concerns.
The high standards of cleanliness extend throughout the entire hotel with guests consistently noting the pristine condition of rooms and bathrooms. The overall tidy and well-maintained environment, coupled with secure bike storage, adds to the guests' positive experiences.
The hotel’s staff consistently earn high praise for their friendliness, helpfulness and attentiveness. The reception team is repeatedly described as welcoming and accommodating, ensuring that guests feel well-cared-for throughout their stay.
WiFi service at the hotel is generally reliable and fast with most guests finding it sufficient for their needs. Though there are occasional issues, the positive experiences with the internet connection are more frequent.
Parking is another strong point with the hotel offering both free and paid options. The underground garage and ample free parking spaces are appreciated for their convenience and security, making it easy for guests traveling by car.
The beds at the hotel receive mixed reviews. While many guests find them comfortable and conducive to a good night's sleep, there are recurring comments about the mattresses being too soft or saggy. This indicates that satisfaction with the bedding largely depends on personal preference.
As a three-star hotel, Am Segelhafen surpasses expectations with its cleanliness, service and exceptional breakfast. It caters well to families and complies diligently with health guidelines, offering peace of mind to its guests. Despite being budget-friendly, the hotel manages to deliver a level of service that feels more luxurious.
The hotel is also accommodating to pets, providing a dog-friendly atmosphere that many guests appreciate. While there was an isolated incident related to dog check-in and some concerns about traffic noise affecting pets, overall, the hotel is a convenient choice for travelers with dogs.
Overall, Hotel Am Segelhafen offers a pleasant, convenient and comfortable stay, making it a reliable option for various types of travelers.
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