InfoSummary of reviewsHotel *** NAT Ustroń receives largely positive reviews, especially for its prime location, excellent breakfast and outstanding spa and pool amenities. The hotel is strategically situated close to the city center, nearby attractions and the train station, making it an ideal choice for urban explorers and hikers alike. Guests appreciate the tranquil yet accessible environment, surrounded by greenery and peaceful walking paths.
The breakfast at Hotel *** NAT Ustroń is a standout feature, praised for its variety, freshness and the quality of ingredients, including local produce. The buffet offers both traditional and diverse options, ensuring satisfaction for all, including children. The friendly and helpful staff in the dining area enhance the overall positive dining experience.
Dinner receives mixed feedback; while the quality and variety of meals are generally commended, the early closing time of the restaurant and the high cost have been points of contention. Despite these issues, many guests find the dinners tasty and varied.
Room cleanliness and maintenance are well-regarded, ensuring a hygienic stay for visitors. However, the rooms are often described as small, outdated and lacking in modern amenities such as hairdryers and refrigerators. Noise from hallways and neighboring rooms can sometimes be an issue due to poor soundproofing.
The staff at Hotel *** NAT Ustroń are frequently praised for their friendliness, professionalism and attentive service, significantly contributing to a welcoming atmosphere. They are noted for going above and beyond to accommodate guest needs, from early check-ins to dietary preferences.
The spa and pool areas are highlighted as excellent with well-maintained facilities including large swimming pools, jacuzzis and saunas. The clean and organized wellness area, along with additional amenities like a gym, adds to the hotel's appeal. Guests particularly enjoy the modern and relaxing environment provided by these facilities.
Cleanliness across the hotel is typically high, although some guests have mentioned occasional declines in room upkeep during their stay. The overall atmosphere remains clean and pleasant.
Parking at the hotel is convenient and spacious, albeit with a daily fee. Some guests felt this charge should be communicated more clearly beforehand. Despite occasional challenges like snowy weather, the parking arrangement is generally satisfactory.
WiFi service, however, is a major drawback with numerous guests reporting poor connections and frequent outages, making it unsuitable for those needing reliable internet access.
Bed comfort is another area of concern with many guests describing the mattresses as hard, uncomfortable and in need of replacement. Creaky beds and issues with single beds in double rooms also detract from the overall sleep quality.
In summary, Hotel *** NAT Ustroń excels in location, breakfast quality and spa amenities, supported by a friendly and attentive staff. While it falls short in areas like room modernization, bed comfort and WiFi reliability, the hotel offers a generally pleasant experience for visitors prioritizing cleanliness, good dining and wellness facilities. Show more
InfoSummary of reviewsElemels Planet, situated in the vibrant heart of Ustroń, provides guests with an ideal urban retreat characterized by convenience and accessibility. The hotel's prime location, just steps away from cafes, restaurants, and the train station, is highly praised, offering easy access to local attractions while ensuring a seamless and enjoyable stay. Despite occasional city sounds due to proximity to the main roundabout, the benefits of this central position far outweigh any minor inconveniences, making Elemels Planet a superb choice for both business and leisure travelers.
Guests frequently commend the hotel's delightful breakfast offerings, which feature a varied and tasty selection reminiscent of homemade meals. Fresh and aromatic products contribute to a warm start to the day, and although some guests wish for more variety, the quality and presentation of the breakfasts are generally well-received. The breakfast experience, along with comfortable, clean rooms and friendly service, remains a highlight for many travelers despite some timing constraints affecting early risers.
The rooms at Elemels Planet offer a commendable accommodation experience, known for their cleanliness and spaciousness. Guests appreciate the modern amenities provided, including streaming options like YouTube and Netflix, and the excellent temperature control available through fans and air conditioning. While some drawbacks such as small bathrooms and humidity issues are noted, these do not significantly detract from the comfortable and clean environment. The property, maintained to a high standard, presents a peaceful atmosphere despite its central location.
Cleanliness is consistently emphasized as a strong suit of Elemels Planet. Guests laud the immaculate state of the rooms and public spaces, with fresh bedding and towels enhancing their stay. This attention to cleanliness, combined with friendly service and excellent value for money, makes the hotel a favored destination for those prioritizing hygiene and comfort.
The staff at Elemels Planet receives high praise for their friendliness and helpful nature, contributing significantly to the positive experiences of guests. Reviewers frequently highlight the courteous and accommodating demeanor of reception and restaurant staff, enhancing the overall hospitality and leaving a lasting impression on visitors.
Although the beds receive mixed feedback regarding firmness, overall comfort remains satisfactory for many guests, aided by the consistent cleanliness and ease of access. While there is room for further improvement, Elemels Planet meets the expectations of travelers seeking a comfortable, central, and welcoming base in Ustroń. Show more
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