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Summary of reviewsWaldhaus Reinbek is a hotel that consistently delights guests with its picturesque location and charming surroundings. Set on the edge of the lush Sachsenwald forest, the hotel provides a serene retreat that is both peaceful and conveniently located. With easy access to a commuter train to Hamburg, guests can enjoy both nature and urban exploration with ease. The setting is ideal for nature lovers and dog owners, offering a tranquil experience that is highly praised by visitors.
The breakfast at Waldhaus Reinbek receives positive feedback, particularly for its wide selection and high quality, including flavorful buffet offerings and well-prepared egg dishes. Despite some calls for more variety and observations on the cost, the breakfast is often deemed delicious and satisfying, especially with extended hours on weekends. The dining experience at the hotel's restaurant is also celebrated for its excellent, high-quality dishes served in a charming setting. Although occasional issues like cold dishes are noted, the overall dining experience garners admiration from guests for both the food and attentive service.
Rooms at the hotel are appreciated for their spaciousness and cleanliness, with many offering beautiful views of nature. Though some furnishings are considered somewhat dated, the rooms maintain a clean and cozy ambiance. The hotel's cleanliness extends to the spa, which boasts well-maintained facilities like saunas and a whirlpool, contributing to the relaxing environment.
The staff at Waldhaus Reinbek receive high praise for their friendliness and attentiveness, significantly enhancing the guest experience. Guests frequently commend the reception and bar staff for their welcoming and accommodating service, adding warmth to the overall atmosphere.
In terms of amenities, Waldhaus Reinbek offers convenient parking options, including spaces for electric vehicles and free parking that guests find advantageous. While opinions on the beds are mixed, with some noting comfort and others noting sagging, the overall room atmosphere and quality of breakfast help balance impressions.
Despite some guests questioning the hotel's 5-star rating, citing outdated facilities and service inconsistencies, the hotel remains a place of interest for its unique aesthetic and historical charm. While some luxury expectations remain unmet, Waldhaus Reinbek continues to attract guests who appreciate its serene location and overall appeal.
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