InfoSummary of reviewsOriginal Sokos Hotel Kupittaa enjoys a prime location in the modern district near Kupittaa train station, offering effortless access to public transportation. Its proximity to the University of Turku and TYKS hospital appeals to academic and business travelers with frequent bus services and a taxi stand facilitating connections to the city center. Despite being slightly outside the central hub, the quiet environment above the train platform ensures a peaceful stay.
The breakfast experience at the hotel is well-regarded with a diverse, plentiful spread catering to various dietary preferences, including gluten-free and vegetarian options. The breakfast staff are noted for their friendliness, although peak times can result in crowding and inadequate seating. The dinner offerings, particularly at Bistro Elli, are praised for their tasteful and sometimes surprisingly delightful food, contributing to the overall positive dining experience, despite occasional complaints about portion sizes and early closing times.
Rooms at the hotel are commended for their spaciousness, cleanliness and modern designs. Guests appreciate the comfortable beds and practical amenities such as large TVs and tea-making facilities. While some minor cleanliness issues and occasional noise were noted, the majority of feedback underscores the stylish and well-equipped nature of the accommodations.
The hotel's commitment to cleanliness generally receives positive reviews with clean and well-maintained public spaces and rooms. Some inconsistencies in cleaning standards are noted but do not significantly detract from the overall positive impression. The staff are frequently highlighted as a standout feature with their kind, friendly and knowledgeable service enhancing the guest experience.
While the free WiFi service generally meets guests' needs, some inconsistencies in performance were reported. The gym, though small and sometimes missing certain equipment, provides a useful space for exercise, complemented by an appreciated sauna. Parking is convenient but costly with a secure underground garage and free street parking nearby.
Families find the hotel suitable for their needs with clean, spacious rooms and child-friendly amenities, although improvements in seating arrangements and highchair availability could be made. The beds are notably praised for their comfort, contributing to a restful stay despite a few minor critiques regarding softness.
Overall, Original Sokos Hotel Kupittaa delivers a generally pleasing four-star experience, offering cleanliness, comfort and good service, although some aspects like toiletries and certain facilities may not fully align with four-star expectations. The hotel’s accessibility features are noted positively, ensuring a comfortable stay for all guests. Show more
