InfoSummary of reviewsDoubleTree by Hilton Quebec Resort has garnered consistent praise for its strategic location, nestled amidst lush greenery of a golf course while providing easy access to Quebec City and local attractions. The serene surroundings and minimal noise levels create a tranquil retreat juxtaposed with its convenience to major highways. The well-maintained facilities, including the on-site Dijon restaurant and a relaxing spa, further enhance its appeal. Additionally, ample parking and courteous, helpful staff add to the pleasant stay experience, making it a favored choice for both leisure and business travelers.
The breakfast offerings receive mixed reviews, but many guests find it hearty and delicious with various options, including vegan and gluten-free choices. Some guests, however, highlight the cost and variety as areas needing improvement. Dinner options, on the other hand, are highly regarded with many guests commending the top-notch quality of food and competent service staff, despite occasional inconsistencies.
The rooms are frequently highlighted for their cleanliness, spaciousness and modern design. Guests appreciate the elegant decorations, comfortable beds, thoughtful details like welcome cookies and well-equipped beverage stations. The quiet environment contributes to a relaxing atmosphere. However, minor issues such as occasional smells, lack of daily housekeeping and certain maintenance concerns have been noted.
Cleanliness is a standout feature at this resort with guests frequently mentioning spotless rooms and well-maintained common areas. Despite a few isolated complaints, the overall high standards of cleanliness ensure a comfortable and inviting stay.
The staff is a significant asset, consistently receiving high praise for their friendliness, professionalism and helpfulness. Guests appreciate the attentive service and personal attention, which enhance the overall experience.
Free WiFi at the hotel receives mixed feedback with some guests experiencing good connectivity and others reporting issues with weak or unavailable signals in rooms.
The spa, featuring both indoor and outdoor areas, has potential but suffers from maintenance and cleanliness issues. Guests report instances of dirty pools and malfunctioning facilities, which detract from the experience, though the spa can be enjoyable when fully operational.
The gym is appreciated for its cleanliness and well-maintained equipment, despite being on the smaller side. It remains a valued feature for maintaining fitness routines.
For families, experiences are mixed with some finding the family suites and signature cookies enjoyable for kids. However, the hotel is generally regarded as more suitable for adults with limited child-friendly activities and amenities.
The proximity to an exquisite golf course is a major highlight, offering breathtaking views and well-maintained grounds, making it a sought-after destination for golf enthusiasts.
The comfort of the beds is a consistently praised feature, contributing significantly to guest satisfaction. Many travelers describe the beds as exceptionally comfortable, enhancing the restful and pleasant stay.
Despite some complaints about outdated equipment and occasional noise, the hotel maintains a standard of service and amenities that align with its four-star rating. Its strategic location and the professional, friendly staff make it a commendable choice for business travelers.
Overall, DoubleTree by Hilton Quebec Resort delivers a well-rounded and mostly positive guest experience, making it a recommended choice for a comfortable and enjoyable stay. Show more
