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Summary of reviewsNorwalk Inn & Suites offers a convenient and accessible location, making it an ideal choice for travelers who appreciate proximity to dining, entertainment, and major roadways. Guests enjoy the peaceful ambiance, which enhances the sense of comfort during their stay. The hotel provides spacious accommodations, with rooms often praised for their generous size, comfortable king-sized beds, and modern amenities such as a fridge and microwave. Guests feel they receive good value for their money, although thin walls may occasionally lead to disturbances.
The staff shines with their professionalism and friendliness, often highlighted by guests as a major positive aspect of their stay. The front desk personnel and management are noted for their exceptional service, creating a welcoming atmosphere. However, some language barriers and a lack of daily room service were minor concerns.
In terms of cleanliness, experiences vary. Many guests compliment the neatness and friendliness of the cleaning staff, though inconsistent maintenance and occasional sanitation issues are noted. While most guests find the beds comfortable and equipped with clean linens, some report issues with firmness and bed stability.
Overall, Norwalk Inn & Suites offers a largely positive experience, especially due to its strategic location, spacious rooms, and accommodating staff, though attention to cleanliness and noise levels could enhance guest satisfaction further.
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