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Summary of reviewsApollo Panorama Guesthouse consistently receives high praise for its exceptional location and stunning panoramic views of Apollo Bay and the ocean. Nestled slightly elevated, the guesthouse offers a serene and picturesque setting, complete with early morning sightings of kangaroos and joeys, adding to its charm. Its proximity to the main street of Apollo Bay—only a five-minute drive—ensures guests can enjoy both the tranquility of nature and the convenience of town amenities. Although some found the location challenging to navigate at night, those who followed the provided directions managed well.
The rooms, lauded for their breathtaking vistas and glass walls that offer spectacular sunrises, also scored high on cleanliness and comfort. Despite their smaller size and occasional space constraints, most guests found the rooms to be immaculate with comfortable beds contributing positively to their stay. However, minor maintenance issues and limited storage space were noted but didn't significantly detract from the overall experience.
Cleanliness outside the rooms was hit or miss. While many guests found their rooms clean and cozy, communal areas like the kitchen and other shared spaces often fell short, being dusty and occasionally neglected. Bathrooms were a particular pain point with reports of mold, musty smells and outdated fixtures, though some guests still managed to find them satisfactory.
Staff at the guesthouse were generally well-regarded for their helpfulness, friendliness and efficient communication. The largely contactless setup didn't hinder the experience with clear pre-arrival instructions making the self-check-in process smooth. Staff members, particularly Sofia, were frequently mentioned for their exceptional kindness and responsiveness, enhancing the overall stay despite the occasional lack of personal interaction.
Finally, the beds received mixed reviews with the majority finding them comfortable, contributing positively to a restful stay. Some inconsistencies were noted regarding mattress firmness and pillow support with occasional comments about bed sheets causing itching. Despite these occasional criticisms, many guests appreciated the cozy bedding within their spacious, view-filled rooms.
In summary, Apollo Panorama Guesthouse offers a well-rounded experience with exceptional views, comfortable rooms and friendly, efficient staff—despite some areas needing improvement in cleanliness and maintenance.
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