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Summary of reviewsThe Originals City, Hôtel Napoléon in La Roche-sur-Yon is highly regarded by guests for its exceptional location, situated conveniently between the train station and the city center. Visitors appreciate the ease of accessing shops, restaurants, and local attractions, making it an ideal base for exploration. Despite its central location, the hotel offers a tranquil retreat with a peaceful atmosphere, further enhanced by helpful and pleasant staff.
Breakfast at the hotel receives generally positive feedback, with guests praising the quality and variety of offerings. Many enjoy hearty meals and fresh products, although a few express a desire for more savory options. The breakfast room is conveniently located, and overall, the experience is satisfactory with good value for money.
Guest reviews frequently commend the hotel's comfortable and clean accommodations. Rooms are described as decently sized, with spaciousness exceeding expectations in some cases. Comfortable bedding adds to the overall experience, although some guests note that the bathrooms can be cramped, and initial issues with room temperature are occasionally mentioned. Nonetheless, the friendly staff and quiet ambiance contribute to an overall pleasant stay.
Cleanliness at the hotel is generally upheld to a good standard, with many guests appreciating the meticulous maintenance and spacious rooms. The staff complements this with their professional and friendly demeanor, creating a calm and comfortable atmosphere. However, some guests have noted inconsistencies in room cleaning, citing unclean bathtubs and poorly fixed curtains.
The hotel's staff consistently receives high praise for their exceptional service, with guests highlighting the professional yet welcoming atmosphere and attentive nature of both receptionists and breakfast attendants. The staff's availability and helpfulness enhance the overall experience, ensuring a memorable stay.
Beds at the hotel are frequently described as comfortable, with guests praising the quality of mattresses and pillows. While a few guests found the mattresses to be a bit firm, most visitors are satisfied with the bedding quality, contributing to a restful experience. Overall, the hotel succeeds in providing a well-regarded experience with comfort, convenience, and hospitable service.
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