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Summary of reviewsThe Premiere Classe St Quentin en Yvelines Elancourt has received a blend of reviews across various categories with several positive aspects noted by guests.
**Location:** The hotel is conveniently situated near an RER train station and is in close proximity to workplaces, making it practical for business travelers. Nearby amenities like the Lusitano supermarket and adequate parking add to its convenience. It serves well for an overnight stay, especially for those needing to be close to family or familiar locations. However, its position between a busy road and a railway line results in significant noise issues and being in an industrial area, it may feel far from Parisian attractions and essential amenities.
**Breakfast:** The breakfast selection has garnered a mixed response. Some guests appreciated a hearty breakfast with a variety of options including croissants and fruits. However, many felt the breakfast lacked variety and quality, citing cold pastries, absence of essentials like fruit juice, issues with the coffee machine and uncleanliness. There were also instances where guests paid for breakfasts that were minimal or unavailable.
**Rooms:** Guests appreciated aspects such as clean rooms, good quality beds, pillows and private bathrooms. The rooms are relatively well insulated which suggests comfort in maintaining temperature and noise levels. Nonetheless, there were several complaints about the small room sizes, uncomfortable beds, poor soundproofing, cleanliness issues and aging facilities. Many noted problems such as cigarette smoke smell, dirty floors, malfunctioning windows and blocked heating systems.
**Cleanliness:** The general cleanliness of the hotel receives varied feedback. Many guests praised the comfort of the beds, free WiFi, air conditioning and clean rooms, along with pleasant and responsive staff. However, numerous guests reported hygiene problems, citing dirty bathrooms, reused bedding, filthy floors, presence of cockroaches, clogged showers and broken equipment.
**Staff:** The staff consistently receive high praise for being accommodating and responsive. Most guests found them friendly, welcoming and professional with specific commendations for individuals like Fatima and manager Salima. The night watchman and cleaning staff were also appreciated for their friendliness and thoroughness. Although there were a few incidents of unfriendly interactions, the majority of reviews underline the team's helpfulness and competence.
**Parking:** The hotel offers free and secure parking with an access code, which many guests found convenient and spacious enough for larger vehicles. Some did encounter issues with parking capacity and access with occasional safety concerns due to unauthorized individuals and incidents of vehicle damage.
**Beds:** The bedding is generally well-received with many guests highlighting the comfort, cleanliness and the quality of pillows and sheets. However, some reviews mentioned that the mattresses were too hard or small, leading to discomfort and back issues.
In summary, while Premiere Classe St Quentin en Yvelines Elancourt offers several conveniences like location, parking and friendly staff, areas such as breakfast quality, room maintenance and cleanliness face substantial room for improvement. Despite these challenges, the positive aspects noted by many guests contribute to the hotel's practical and functional appeal for specific needs.
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