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Summary of reviewsBallina Manor Hotel provides a welcoming and practical base for visitors, thanks to its prime location in the heart of Ballina. Its central position allows for effortless access to shops, bars, restaurants and local attractions, all within walking distance. Guests appreciate the scenic views of the nearby River Moy and the convenience of ample parking facilities and nearby public transport options.
The breakfast experience receives generally positive feedback with guests praising the freshly cooked meals, substantial portions and accommodating options for dietary needs. The friendly service adds to the pleasant dining atmosphere. Though there are occasional criticisms regarding food quality and menu variety, the overall sentiment is that breakfast is a delightful start to the day.
Dinner at the hotel is frequently highlighted as a standout feature with guests commending the excellent quality and taste of the food. The friendly and attentive staff enhance the dining experience, making it a memorable part of the stay. While there are some minor complaints about portion sizes and occasional slow service, the overall satisfaction with the restaurant and bar is high.
The hotel rooms are noted for their spaciousness and comfort with guests enjoying lovely views of the river and clean accommodations. However, there's a consensus that the rooms could benefit from updates and refurbishment. Issues such as outdated decor, noisy rooms and occasional maintenance problems are mentioned, but the comfortable beds and added touches like chocolates and toiletries are appreciated.
Cleanliness at Ballina Manor Hotel garners mixed reviews. While many guests describe the hotel as very clean with efficient daily housekeeping, some note inconsistencies such as cobwebs, dirty window sills and stained items. Despite these issues, the general upkeep is considered adequate with attention to detail needing improvement.
The staff at Ballina Manor Hotel consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently mention the exceptional service provided across all areas of the hotel, particularly highlighting the warm and accommodating reception staff as well as the attentive dining and bar staff.
The free WiFi has mixed reviews with some guests enjoying good connectivity and others facing issues with intermittent service. The presence of Smart TVs in rooms is a noted benefit that enhances the in-room experience.
The hotel is also commended for its family-friendly accommodations with spacious family rooms and suites that cater to larger groups. The staff's helpful and friendly demeanor contributes to positive experiences for families visiting the area.
Guest experiences with the beds are varied. While many find the beds comfortable and clean, others report discomfort due to hard or lumpy mattresses. This feedback suggests the hotel may need to address bed quality to ensure a consistently pleasant sleep experience.
As a four-star hotel, Ballina Manor Hotel offers a mix of experiences with its excellent location and friendly staff being notable highlights. However, some aspects such as food service and room conditions may not fully meet the four-star expectations, leading some guests to consider it closer to a three-star establishment. Despite these shortcomings, the value for money is often praised.
For business travelers, the hotel provides a convenient location and good value with facilities suited for business trips. However, the absence of luggage storage and the somewhat confusing layout are noted drawbacks.
Accessibility at Ballina Manor Hotel includes free parking and a designated disabled room with some positive feedback. Nonetheless, areas such as the bar, bathrooms and entrance ramp could benefit from improvements to better accommodate disabled guests.
In conclusion, while Ballina Manor Hotel has areas for improvement, it remains a favored choice for its excellent location, friendly staff and overall positive guest experiences.
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