7.6
Good
From $108
From $108
Info Summary of reviewsThe London Chigwell Prince Regent Hotel, BW Signature Collection, is lauded for its serene and picturesque location in a green area, providing easy access to East London, the M11 and public transportation. The historical charm of the property, complete with manicured gardens and outdoor seating areas, further enhances its appeal. Its convenient yet quiet location makes it a frequent choice for events such as weddings and conferences.

Guest reviews highlight the spaciousness and comfort of the rooms, often described as clean, modern and featuring comfortable beds. The hotel offers well-equipped family rooms and various bed types to suit different preferences. Amenities and services provided, such as free and reliable Wi-Fi, also contribute positively to the overall guest experience.

The hotel’s breakfast offerings are generally well-received for their quality and variety with special praise for the hot and hearty meals and excellent service by staff members like Nick, Doreen and Roxanne. Despite occasional criticism regarding limited selection and specific items, the breakfast contributes positively to many guests' stays. Dinner at the on-site restaurant receives mixed feedback with some praising its quality and taste, while others feel the food could use improvement.

Staff at the hotel are consistently praised for their friendliness, politeness and helpfulness. Special mentions for outstanding service by individuals like Courtney, Nick and Shelley demonstrate the high level of guest support. While there are occasional instances of service lapses, the majority of guests commend the staff for contributing significantly to a pleasant stay.

The hotel provides ample parking, which is appreciated by many guests, although availability can be an issue during large events. Some guests encounter inconveniences with parking management and fees, but overall, the parking facilities are considered sufficient under normal circumstances.

Cleanliness receives mixed reviews. While many guests find their rooms spotless and well-maintained, issues in public areas and specific complaints about room conditions, such as stained carpets and mould, suggest room for improvement in maintaining consistent cleanliness standards.

Overall, the London Chigwell Prince Regent Hotel offers a comfortable and convenient stay with notable positive aspects such as location, room comfort and friendly staff, making it a favored spot for both leisure and event-related stays. However, improvements in areas like dining, maintenance and parking management could further enhance the guest experience.
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Historic Hotel


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Hotel Xanadu
Hotel in London
8.6
Very Good
From $111
From $111
Info Summary of reviewsHotel Xanadu enjoys an exceptional location in Ealing, London, convenient for accessing both central London and Heathrow Airport. Its central yet peaceful setting offers guests a vibrant surrounding neighborhood filled with shops, restaurants, cafes and bars, complemented by excellent public transport links. This makes it an ideal choice for both leisure and business travelers looking to explore local and city-wide attractions.

The breakfast offerings at Hotel Xanadu, while generally praised for variety, quality and fresh presentation, receive mixed feedback. Many guests commend the breakfast as "excellent" and "wonderful," enjoying the extensive selection and friendly service. However, a few note that the offerings could be more varied and some have experienced unavailability due to external factors.

For dinner, the hotel's restaurant and bar are often closed, but the location compensates with numerous nearby dining options. Guests appreciate the convenience of local eateries within walking distance, enhancing their overall experience despite the limited in-house dining.

Rooms at Hotel Xanadu are widely praised for their cleanliness, spaciousness and modern decor. Guests find them comfortable with large beds and ample natural light contributing to a pleasant stay. Although minor issues like room size and lighting are occasionally mentioned, the overall sentiment remains highly positive, emphasizing the quiet and restful environment.

Cleanliness is a standout feature with meticulous housekeeping ensuring spotlessly clean rooms and well-maintained facilities. While there are occasional mentions of stained carpets, the overall high standard of hygiene is well-regarded.

The staff at Hotel Xanadu are frequently commended for their friendliness, professionalism and efficiency. The reception team, in particular, is noted for their welcoming demeanor and quick check-in process, contributing significantly to guests' positive experiences.

Free WiFi at the hotel receives mixed reviews with some guests finding it stable and convenient, while others report frequent disconnections and slow speeds. Despite these inconsistencies, the hotel aims to provide essential internet access.

Guests appreciate the hotel's quiet and tranquil environment, making it an excellent retreat. However, the availability of local nightlife and entertainment options ensures that those seeking more activity are not disappointed. The hotel bar, open until 11 PM, offers a pleasant spot for a nightcap without leaving the premises.

Bedding at Hotel Xanadu is largely praised for comfort and cleanliness, although a few guests note issues with mattress conditions and configurations. Still, the majority of reviews highlight a restful sleep experience.

Many guests affirm that the hotel's four-star rating is justified, citing its pleasant atmosphere, modern facilities and excellent value for money. Some suggest improvements in breakfast quality and certain amenities, yet the overall view is that Hotel Xanadu offers a commendable balance of comfort and practicality.

Accessibility is another strong point with easy access to transport links and helpful staff contributing to a convenient stay for all guests, including those with disabilities.

As a boutique hotel, Hotel Xanadu is recognized for its stylish, modern design and unique decorations. Guests appreciate the comfortable, clean and cozy accommodations, finding it a hidden gem that blends classiness with affordability.

Overall, Hotel Xanadu stands out for its prime location, cleanliness, comfortable rooms, friendly staff and well-balanced amenities, making it a highly recommended choice for visitors to London.
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Bentley London
Hotel in London
7.9
Good
From $313
From $313
Info Summary of reviewsBentley London emerges as a highly regarded choice for visitors seeking a blend of luxurious comfort and accessibility in the heart of London. Located in the prestigious Kensington neighborhood, it provides guests with easy access to the city's attractions, such as the shopping havens of Harrods, and cultural landmarks like the Royal Albert Hall. The serene and aesthetically pleasing surroundings offer a restful experience, perfect for leisurely walks while staying close to vibrant dining and shopping destinations. This prime location is frequently highlighted as superior, making Bentley London a strategic choice for convenience-seeking travelers.

The rooms at Bentley London are touted for their surprising spaciousness, especially by London standards, and are elegantly furnished with traditional touches that evoke a sense of opulence. Guests appreciate the clean and well-maintained environment, complete with luxurious bathrooms and comfortable bedding, which are recurrent themes in their positive feedback. Even though some mention minor wear and tear, the overall comfort and peacefulness ensure a satisfying stay.

In terms of dining, while breakfast and dinner reviews are mixed, certain aspects stand out positively. Guests often commend the breakfast service for its quality and personalized options, despite some areas needing improvement. The room service dinner, particularly items like burgers and carbonara, receives favorable remarks, highlighting the quality of in-room dining experiences. Additionally, the broader dining scene around the hotel offers diverse options that complement the hotel’s culinary offerings.

The staff at Bentley London are frequently applauded for their exceptional service, described as professional, friendly, and attentive, which significantly enhances the guest experience. The team is committed to making visitors feel cared for, and their eagerness to assist contributes to the hotel’s standout reputation for hospitality.

The spa provides a delightful escape for relaxation, with quality treatments and staff enhancing the experience. While some areas of the spa decor could be updated, the exclusive use of facilities and the Turkish bath are particular favorites among guests, contributing to a tranquil and rejuvenating stay.

Overall, Bentley London delivers a luxurious experience that harmonizes opulence with hospitality. While some may feel the hotel doesn't fully embody a five-star status, its competitive pricing, commendable service, and elegant surroundings make it a favored choice for a memorable stay in London.
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Novotel London West
Hotel in London
8.0
Very Good
From $145
From $145
Info Summary of reviewsNovotel London West stands out for its excellent location, highly praised by guests for its easy access to central London and surrounding attractions, making it particularly convenient for both business and leisure travelers. The proximity to Hammersmith Tube and Bus Stations, shops, restaurants and especially the Eventim Apollo, adds to its appeal for visitors planning to explore or attend concerts. The hotel's strategic location near airports, including a direct line to Heathrow, further enhances its accessibility.

The breakfast offerings at Novotel London West receive substantial acclaim for their variety and quality. Guests appreciate the extensive selection catering to various dietary needs with the overall freshness and taste of the food highlighted. Despite occasional complaints about high costs and chaotic service during peak times, the breakfast experience is generally deemed superb, significantly contributing to a positive stay.

Dinner experiences are generally positive with many guests enjoying the high standard of food and pleasant ambiance in the bar and restaurant areas. Attentive and friendly staff help mitigate occasional issues with limited menus, slow service during busy times or inconsistencies in food quality. While prices can be on the higher side, the overall dining experience is appreciated for its quality and service.

Regarding rooms, guests frequently commend the cleanliness and spaciousness, particularly praising the superior and executive rooms. Nonetheless, there's a consistent call for refurbishment due to noticeable wear and tear with some rooms presenting as tired and dated. Despite these issues, the staff's helpfulness and the general comfort and cleanliness of the rooms are well-regarded.

While cleanliness is generally a positive point with many finding the hotel well-maintained and spotless, there are notable concerns about certain inconsistencies. Some guests report issues such as dirty carpets or dusty surfaces, underscoring the need for more thorough housekeeping in specific areas.

Staff at Novotel London West are largely celebrated for their friendliness, professionalism and efficiency, adding significantly to the hotel's welcoming atmosphere. Despite minor inconsistencies, the positive interactions with the staff are a highlight for many guests.

The Wi-Fi service receives mixed reviews: while some find it reliable and efficient, others encounter problems with connectivity and speed. Additionally, the limited availability of power outlets and USB charging points is a noted inconvenience.

The gym is well-appreciated for its modern, well-equipped facilities, offering a range of fitness options and classes. Guests generally find it clean and well-maintained, contributing to a positive workout experience.

Parking at Novotel London West is secure and convenient with electric vehicle charging facilities, though many guests consider the costs to be excessively high. The availability of on-site, secure parking is a significant advantage, despite some difficulties in accessing the parking and occasional space limitations.

For families, Novotel London West offers a welcoming and accommodating environment with plenty of activities and amenities geared towards children. Family rooms are well-received and the hotel's location is ideal for exploring nearby attractions. Overall, families find the hotel suitable for a pleasant vacation with convenient facilities and services.

Lastly, the location of Novotel London West is highly advantageous for those seeking vibrant nightlife with numerous bars, clubs and theaters within walking distance, ensuring an enjoyable stay for guests looking to explore the city's evening entertainment options.
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Mercure London Bridge
Hotel in London
8.1
Very Good
From $187
From $187
Info Summary of reviewsMercure London Bridge garners high praise, especially for its prime location. Nestled near the Tate Modern and Borough Market, the hotel enjoys proximity to various landmarks including the Shard and Millennium Bridge. Its central yet tranquil setting, combined with easy access to public transportation, makes it an excellent base for both leisure and business travelers. Guests appreciate the accessibility to key sites and the nearby cafes, shops and restaurants.

The breakfast service at Mercure London Bridge is lauded for its variety and quality, catering well to diverse dietary preferences. Guests generally find the selection fresh and plentiful, offering everything from hot cooked items to pastries. Some have noted occasional slow service and replenishment issues, but overall, the breakfast experience is well-regarded.

Dining options at the hotel receive mixed reviews. The hotel’s bar and Marco Pierre White restaurant are praised for their cozy ambiance and attentive staff. Guests particularly enjoyed the bar’s atmosphere and the convenient on-site dining option, although dining experiences sometimes varied in quality and service speed. Despite occasional critiques, the presence of great nearby pubs and cafes adds to the hotel’s overall appeal.

Rooms at Mercure London Bridge are celebrated for their cleanliness, modern decor and comfort. Soundproofing is excellent, ensuring a quiet stay. However, some guests have noted that the rooms can be on the smaller side and issues with air conditioning or minor maintenance have occasionally been reported. Despite these nuances, the well-equipped rooms with modern amenities generally meet guest expectations.

Cleanliness throughout the hotel is frequently praised with many guests noting spotlessly clean rooms and common areas. While housekeeping is generally efficient, there have been occasional complaints about specific areas needing more attention or rooms not being as clean as expected.

The staff at Mercure London Bridge are another highlight, frequently described as friendly, helpful and accommodating. Front desk and reception staff, in particular, leave a strong positive impression, contributing significantly to the overall guest experience.

WiFi service at the hotel is mostly reliable, though some guests on higher floors reported weaker signals. The complimentary WiFi is appreciated and generally meets guest needs for connectivity.

The gym is noted for being clean and well-equipped, though some guests feel it could be larger with better weightlifting provisions. Despite occasional unavailability, the gym quality is generally well-received.

The hotel is praised for its family-friendly environment with spacious family rooms and thoughtful amenities like baby mattresses. Breakfast is a hit with children and the hotel's location near family-friendly attractions makes it an ideal choice for family trips.

Nightlife around the hotel is quiet, providing a peaceful retreat, though there are several nearby bars and lounges for a relaxed evening. Additionally, easy access to bus services allows guests to explore more dynamic nightlife areas of London.

Guests frequently commend the comfortable beds with many noting the super king-sized options and overall bed comfort, contributing to restful sleep. However, bed preferences vary and some guests found the beds or pillows less to their liking.

Mercure London Bridge maintains a stylish, upscale ambiance consistent with its four-star rating. While generally seen as good value for money, some guests feel certain services and cleanliness standards could improve to fully align with the four-star standard.

In summary, Mercure London Bridge is highly recommended for its excellent location, comfortable and clean rooms, friendly staff and varied dining options. It serves as a reliable and convenient choice for both leisure and business travelers with most guests leaving satisfied with their stay.
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8.0
Very Good
From $556
From $556
Info Summary of reviewsThe London Marriott Hotel Grosvenor Square, situated within the prestigious Mayfair district, is highly favored for its exemplary location. Shopping enthusiasts find its proximity to Oxford Street and Selfridges particularly appealing, while its closeness to train stations, cafes and numerous shops adds to the convenience. Guests repeatedly commend its strategic central positioning, which places them close to top attractions in London, yet retains a serene and spotless environment, making it an ideal choice for both leisure trips and special events like weddings.

The breakfast experience at the hotel garners mixed reviews. Positively, it is described as good, delicious and exceptional by several guests, complimenting the quality of service. However, criticisms often center around the limited variety, cold food and lack of healthy options. Thus, while some find it sufficient, others believe there's room for improvement.

The rooms receive generally favorable reviews for their spaciousness, cleanliness and modern renovations. Guests appreciate the quiet and comfort they offer, especially noting the coziness of the beds. However, room sizes can vary with some accommodations being relatively small and bathrooms occasionally being described as dated. Despite these variances, the friendliness of the staff and the hotel’s superb location contribute to an overall pleasant stay.

Cleanliness is another strong point with many guests finding the hotel smart, well-maintained and comfortable. The staff's friendliness and helpfulness bolster this positive impression. While there are rare mentions of minor cleanliness issues, the consensus indicates a well-maintained and welcoming establishment.

The hotel's staff are highly praised for their professionalism and dedication. Described as friendly, welcoming and extremely helpful, the staff's attentiveness and problem-solving abilities significantly enhance the guest experience. Commendations extend to individual members, including management, highlighting a consistently high level of customer service.

Lastly, the beds are mostly well-liked for their comfort, contributing to restful sleep for many guests. While a few mentioned inconsistencies with mattress firmness and preference for king-sized beds, the general feedback indicates that the bedding quality is a positive aspect of the stay.

In summary, the London Marriott Hotel Grosvenor Square is celebrated for its prime location, well-maintained cleanliness, friendly and professional staff and largely comfortable rooms and beds, making it a compelling choice for travelers seeking a central, convenient and pleasant stay in London.
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8.7
Very Good
From $205
From $205
Info
The hotel boasts funky decor and furniture, from the lobby to the elegant Square Mile Kitchen & Lounge.
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Summary of reviewsHotel Indigo London Tower Hill by IHG stands out as an exceptional accommodation choice in the heart of London, primarily noted for its strategic location, modern amenities, and outstanding service. Nestled near Tower Hill, it provides guests with convenient access to iconic landmarks like the Tower of London and Tower Bridge, as well as being close to Aldgate and Tower Hill tube stations for easy exploration of the wider city. Despite the bustling setting, the hotel offers a tranquil retreat, with charming restaurants and cafes within walking distance.

The hotel impresses with its spacious, tastefully designed rooms that rival luxury accommodations. Guests commend the chic décor, comfortable beds, and large, well-appointed bathrooms featuring luxurious amenities such as waterfall showers. The emphasis on cleanliness is evident throughout, contributing to a refreshing and welcoming atmosphere. Staff are frequently praised for their warm hospitality, ensuring a smooth and pleasant guest experience.

Breakfast at the hotel is generally well-received, offering a variety of options and excellent service, enhancing the convenient start to a day of sightseeing. Complimentary amenities such as free Wi-Fi, a local phone for navigation, and a continuously stocked minibar add value to the stay, making it especially appealing for both business and leisure travelers.

As a boutique hotel, Hotel Indigo London Tower Hill merges personal service with stylish and characterful design, presenting a unique charm amidst London’s hotel scene. Its affordability, coupled with top-notch facilities and luxury touches at a reasonable price, makes it a recommended choice. Whether for a short city trip or an extended stay, this hotel promises a memorable experience filled with comfort, style, and a bit of luxury.
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H10 London Waterloo
Hotel in London
8.4
Very Good
From $185
From $185
Info Summary of reviewsH10 London Waterloo is highly acclaimed by guests for several reasons, making it a popular choice for both tourists and business travelers. The hotel's prime location is particularly appreciated, offering easy access to public transportation and iconic landmarks such as the London Eye, Jubilee Gardens and the Imperial War Museum. Its proximity to multiple bus stops and tube stations ensures guests can explore London's attractions conveniently. Additionally, the quieter environment of the central-yet-slightly-secluded setting provides a relaxing atmosphere.

The breakfast offerings at H10 London Waterloo receive glowing reviews for their wide variety, quality and the inclusion of options catering to diverse dietary needs. Despite being on the pricier side, particularly for items like fresh-cooked omelettes and smoothies, guests generally find the breakfast buffet to be a worthwhile indulgence. The rooftop Sky Bar stands out as a beloved feature, praised for its spectacular city views and ambiance, although the dinner experience at the main restaurant has garnered mixed reviews.

Rooms at the hotel are often described as clean, modern and spacious with large corner rooms and impressive city views. Comfortable beds and well-equipped bathrooms add to this positive impression despite some reports of smaller room sizes and occasional noise issues. Cleanliness across the hotel is typically upheld to a high standard with meticulous attention to both common areas and private rooms.

The staff at H10 London Waterloo play a significant role in enhancing the guests' stay, frequently mentioned for their friendliness, helpfulness and professionalism. The commitment to excellent customer care is evident with the team praised for promptly addressing any issues that arise.

Additionally, the hotel offers reliable, though occasionally patchy, complementary Wi-Fi, which is generally sufficient for guests' needs. For those interested in nightlife, the rooftop Sky Bar and the lounge provide compelling options with breath-taking views, despite being somewhat pricey and having limited closing hours.

Finally, H10 London Waterloo stands out for its excellent value as a four-star hotel, featuring modern amenities, stylish design and attentive service, all contributing to a comfortable and enjoyable stay. Business travelers find it particularly suitable due to its strategic location, supportive business services and practical facilities like meeting rooms and a business center.

In summary, H10 London Waterloo offers a well-rounded experience with its prime location, exceptional breakfast, stylish rooms and friendly staff, making it a solid choice for anyone visiting London.
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The Hari London
Hotel in London
8.8
Excellent
From $458
From $458
Info Summary of reviewsThe Hari London stands out as a superb choice for visitors seeking a luxurious and comfortable stay in one of London's most prestigious areas, Belgravia. Its fantastic location allows for easy access to iconic landmarks such as Harrods, Hyde Park, Sloane Square and King's Road, all while providing a serene and picturesque environment characterized by charming small parks. Guests frequently commend the hotel for its tranquil yet convenient setting, offering both a peaceful retreat and proximity to the city's best attractions and entertainment options.

The hotel excels in creating a welcoming and comfortable atmosphere with guests repeatedly praising the staff's exceptional friendliness, professionalism and attentiveness. Staff members, including notable individuals like Bruno at the reception and Ricardo from the concierge, go above and beyond to ensure a memorable and personalized experience. The dedication and cheerful disposition of the staff significantly enhance the overall charm and appeal of The Hari London, making guests feel comfortable and valued.

In terms of accommodations, the rooms are highly regarded for their immaculate cleanliness, cozy ambiance and chic decor. Comfortable beds with high-quality linens contribute to a luxurious sleeping experience, although there are occasional mentions of issues like room size and mattress wear. Despite these minor drawbacks, the furnishings, cleanliness and amenities receive strong approval. The beautifully maintained bathrooms, stocked with fluffy towels and premium toiletries, add to the overall sense of quality and comfort.

The Hari London also impresses with its facilities, including a lovely upstairs bar and diverse breakfast offerings. While the breakfast experience has mixed reviews with some guests noting limited variety and service issues, others appreciate the quality and taste of the dishes. Suggestions for improvement include enhancing the breakfast variety and service speed to better align with the hotel's high standards.

Overall, The Hari London combines excellent service, beautiful facilities and a prime location to provide a top-notch experience for travelers. The hotel maintains a high standard of cleanliness and a welcoming atmosphere, making it a preferred choice for those looking to explore London while enjoying a restful and delightful stay.
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7.8
Good
From $247
From $247
Info Summary of reviewsThistle Trafalgar - Leicester Square enjoys a stellar reputation for its prime location, sitting at the heart of London's vibrant cultural and entertainment district. Guests frequently described the location as perfect and unbeatable, making it an ideal base for exploring key landmarks like Trafalgar Square, Leicester Square, Piccadilly Circus and Covent Garden. Accessibility is a significant advantage with close proximity to major tube stations, theaters, shopping areas and attractions, allowing for efficient travel around the city. Remarkably, the hotel manages to offer a quiet retreat despite its central location, adding to the overall appeal for visitors.

Breakfast at the hotel receives generally positive feedback, praised for its variety and taste. Guests highlight a good range of options including full English breakfasts, freshly cooked items and croissants with appreciative mentions of the attentive staff. However, there are areas flagged for improvement, such as limited options for fresh vegetables, lactose-free and gluten-free products and occasional issues with food temperature and dining area overcrowding.

Dinner experiences at the hotel's restaurant are mixed. Many guests enjoy tasty, well-priced meals like steak pie and pizza, along with commendable service from staff members such as Baher. Special occasions are often marked with thoughtful touches like complimentary cake and fizz. However, frequent closures of the restaurant, limited menu options and occasionally slow service led to some guest dissatisfaction.

The rooms at Thistle Trafalgar - Leicester Square offer a varied experience. Many guests report spacious, clean and comfortable accommodations with modern amenities, though some note issues with maintenance and cleanliness. Inconsistent room sizes and outdated furnishings are common complaints. Despite this, the overall consensus is that rooms provide good value for money, especially considering the hotel's central and convenient location.

Cleanliness receives mixed feedback. While many commend the hotel for its spotless and well-maintained rooms, others point out areas needing improvement, including rusty baths, mould and dusty surfaces. The staff's daily housekeeping efforts are generally appreciated despite these criticisms.

The staff consistently earn high praise for their friendliness, politeness and helpfulness, significantly enhancing the guest experience. Specific mentions of kind and attentive individuals underscore the positive impact of the hotel's team on overall guest satisfaction.

Free WiFi at the hotel offers a mixed experience. While some guests find it reliable and fast, others report difficulties with connectivity, particularly on higher floors and during attempts to use bandwidth-intensive applications.

Families appreciate the hotel's spacious rooms, accommodating atmosphere and central location, which ease the exploration of nearby attractions. While minor issues such as the lack of a fridge for storing breast milk exist, the family-friendly nature and added services like activity bags for kids are positively noted.

Nightlife enthusiasts will find the hotel's location particularly appealing with easy access to theaters, pubs, discos and restaurants in London's bustling evening scenes. Despite the vibrant surroundings, the hotel offers a relatively calm retreat, though occasional noise from the streets can be expected.

Bed comfort is another highlight with many guests praising the spacious, clean beds that contribute to a good night’s sleep. There are occasional mentions of variability in comfort levels and bedding quality, but the general sentiment is positive.

Finally, while some aspects of Thistle Trafalgar - Leicester Square align with four-star expectations, such as its location and cleanliness, others fall short. The dated decor and occasional lack of amenities like hairdryers indicate a need for updates to fully meet the standard. Nonetheless, the hotel's central location and reasonable pricing often help compensate for these shortfalls.

Overall, Thistle Trafalgar - Leicester Square provides a generally satisfying experience with its prime location, accommodating staff and comfortable beds, making it a sound choice for both leisure and family travelers looking to explore London.
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8.7
Very Good
Info Summary of reviewsThe Hyatt Regency London Stratford consistently impresses guests with its prime location and high standards of accommodation. Located centrally within Westfield Stratford City, it offers unparalleled convenience for shopping, dining and entertainment with easy access to Stratford Station for seamless travel across London and nearby attractions like the Olympic Park and ABBA Arena.

Guests frequently commend the hotel's breakfast, describing it as superb with a wide variety of options catering to different dietary needs, albeit some noting areas for improvement such as service efficiency and food temperature. Dinner experiences generally receive positive remarks for food quality and attentive staff, despite some complaints about wait times and menu options.

The rooms at the Hyatt Regency are noted for their cleanliness, spaciousness and modern decor, providing a quiet and comfortable environment. The beds, in particular, are often highlighted for their exceptional comfort. Cleanliness is a standout feature with guests consistently praising the immaculate condition of the rooms and public spaces.

The staff are lauded for their friendliness, efficiency and professionalism, contributing significantly to the overall positive experience. Specific team members receive special mentions for their exceptional service and guests appreciate how issues are promptly handled.

While the free WiFi receives mixed feedback with many guests finding it reliable but others experiencing connectivity issues, the gym is generally well-received for its modern equipment and cleanliness. Parking facilities, though presenting some challenges, are considered reasonably priced and conveniently located.

Families find the Hyatt Regency London Stratford particularly accommodating with spacious and well-equipped rooms, helpful staff and a convenient location contributing to a pleasant stay for all ages.

Overall, the Hyatt Regency London Stratford offers a blend of accessibility, comfort and excellent service, making it a top choice for both leisure and business travelers.
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Moxy London Excel
Hotel in London
8.5
Very Good
From $103
From $103
Info Summary of reviewsMoxy London Excel enjoys a strategic location, praised for its accessibility and convenience, particularly for travelers due to its proximity to London City Airport, the ExCeL Exhibition Centre and the O2 Arena. The nearby Royal Albert DLR station ensures efficient public transport links to central London and other key attractions, accommodating guests who prefer tranquility with swift access to the city's vibrant spots.

The hotel's breakfast offerings are substantial with a wide variety including gluten-free and vegan options, though there are occasional critiques regarding replenishment and quality. Dinner experiences lean positive with praised snacks, drinks and a welcoming bar area, despite some concerns about menu variety and food wait times.

Rooms are highly rated for their modern, clean design and comfort with effective soundproofing and friendly staff enhancing the experience. Minor issues such as room size, storage and occasional air conditioning problems have been noted. Cleanliness standards are robust with consistently positive feedback on the hotel's tidy and well-maintained facilities.

The staff at Moxy London Excel are frequently commended for their friendliness and professionalism, contributing to a warm and accommodating atmosphere. Free WiFi is appreciated, though some guests encounter connectivity and speed issues.

Parking is generally convenient with ample space, though clarity and safety concerns about the parking facility do arise. For families, the hotel offers spacious rooms and engaging activities, providing a comfortable stay for all ages. The beds are particularly praised for their comfort, ensuring a restful night's sleep.

Overall, Moxy London Excel excels in delivering a modern, clean and welcoming experience with convenient access to major London landmarks, making it a strong choice for business travelers, families and those on layovers.
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The Zetter Clerkenwell
Hotel in London
8.8
Excellent
From $286
From $286
Info Categories
Boutique-style Hotel


Small Hotel


4-Star Hotel


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7.1
Good
From $324
From $324
Info Summary of reviewsThe London Marriott Hotel Marble Arch is widely praised for its central and convenient location, ideal for both tourists and business travelers. Situated within walking distance to iconic sites like Hyde Park, Marble Arch and Oxford Street, guests find the hotel's position excellent for accessing shopping areas, markets and various dining options with ease. Public transport, including bus stations and multiple subway lines, are also readily accessible, making the hotel a strategic spot for city exploration.

Guests laud the breakfast offerings at the hotel, commending the variety, quality and presentation of the buffet. The friendly staff and well-organized breakfast area further enhance the morning dining experience. However, a few guests mention the cost and minor repetitive nature of the breakfast options.

Dinner experiences at the hotel's restaurant receive mixed feedback. While many appreciate the quality of food and service, some guests find the menu lacking in variety and not particularly child-friendly. Additionally, the restaurant atmosphere is sometimes described as stuffy and bar hours are noted to close earlier than some would prefer.

The rooms at the hotel are noted for their spaciousness and comfort, particularly for families with modern amenities and cleanliness being favorable points. Yet, there are recurring comments about the small size of some rooms and bathrooms, dated decor and occasional noise disturbances. Consistency in housekeeping standards also receives mixed reviews, though the overall impression remains positive.

The hotel's staff stands out for their friendliness and helpful nature with several staff members receiving individual praise for their excellent service. The general staff atmosphere is described as welcoming and child-friendly, adding to a positive guest experience despite a few reports of uncooperative behavior from some reception staff.

WiFi and the on-site gym are areas identified for improvement. The WiFi service experiences mixed reviews with some guests finding it slow and difficult to log in, compounded by the fact that it is an additional paid service. Similarly, the gym is considered functional but small and in need of equipment upgrades.

Parking facilities are appreciated for their convenience, though the parking area is noted to be tight and challenging for larger vehicles. Nonetheless, the hotel's concierge service, assisting with taxi bookings, is beneficial for guests.

Families find the hotel accommodating with spacious family rooms and a friendly atmosphere for children, though some note that the family rooms could be more substantially equipped. The comfort of the beds receives mostly positive remarks, contributing to an overall satisfactory sleep experience despite a few mentions of outdated furnishings and less optimal bed conditions.

While some guests feel the hotel does not fully meet typical Marriott four-star standards, it is still well-regarded for its comfort, excellent location and suitability for family stays. Business travelers also benefit from the hotel's facilities, despite some suggestions for improved amenities to better cater to business needs.

In conclusion, the London Marriott Hotel Marble Arch provides a largely positive experience, particularly praised for its location, breakfast quality and excellent staff. While there are areas for improvement, particularly with room decor, WiFi and gym facilities, the hotel remains a favorable option for many travelers.
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7.9
Good
From $154
From $154
Info Summary of reviewsThe DoubleTree by Hilton London – Docklands Riverside is celebrated for its picturesque riverside setting, offering stunning views of the Thames and Canary Wharf. The serene location, complemented by a complimentary ferry service to Canary Wharf, provides both tranquility and easy access to central London. Surrounding nature walks add to the peaceful ambiance, making it a favorite retreat for visitors.

The hotel is particularly noted for its outstanding breakfast, featuring a varied buffet with high-quality, hot and cold options, including vegan and gluten-free choices. This morning meal is often described as the highlight of many guests' stays, supported by welcoming and efficient staff.

Dinner experiences are predominantly positive with the hotel's restaurant and Urban Beach bar praised for their delicious food and diverse menu options. Guests appreciate the spacious dining area and beautiful views, although some note the need for quicker service and more menu variety. Pricing can be a concern for some, but the quality generally makes it worthwhile.

Room feedback is mixed; positive aspects include spaciousness, comfort and exceptional views of the river and skyline. However, some guests find the decor dated and report maintenance issues like low water pressure and cleanliness concerns. Despite this, many appreciate the friendly and helpful staff who strive to address any issues promptly.

Cleanliness receives varied reviews; while many guests find their rooms impeccably clean, others point out inconsistencies in housekeeping, highlighting areas like dirty windows and outdated carpets.

The hotel's staff is frequently praised for their friendliness and excellent service, contributing substantially to the overall positive experience. Although there are occasional less favorable interactions, these are outliers in a generally well-regarded service experience.

The complimentary wifi receives mixed reviews with positive feedback on connectivity balanced by reports of slow and inconsistent service and additional costs for premium access.

The gym, while small, is well-equipped and appreciated by many guests who value its functionality, despite the absence of showers and lighter weights.

Parking is another aspect with mixed reviews; the secure underground garage is generally valued for its convenience and security, though some find the spaces tight and the additional fees expensive.

Families find the hotel particularly accommodating, enjoying spacious rooms and thoughtful touches like warm cookies for children upon arrival.

Overall, despite some areas needing improvement, DoubleTree by Hilton London – Docklands Riverside combines excellent amenities, friendly service and a stunning location, making it a favored choice for a variety of travelers.
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Hilton London Syon Park
Hotel in Brentford
8.2
Very Good
From $179
From $179
Info Summary of reviewsHilton London Syon Park receives enthusiastic reviews from guests who appreciate its idyllic location, set within the serene landscapes of Syon Park. The hotel offers a tranquil retreat from the city while providing convenient access to attractions such as Kew Gardens and Twickenham Stadium. Its strategic placement between Heathrow Airport and central London enhances its appeal, making it ideal for both relaxation and exploration. The elegant Victorian-era style decor adds to the charm and allure of the property.

The hotel consistently delights guests with its exceptional breakfast and dinner options. The breakfast buffet is celebrated for its diverse selection and high-quality offerings, served by attentive and friendly staff. Similarly, the dining experience, including the renowned Marco Pierre White restaurant, impresses with delicious, well-presented dishes and superb service, despite occasional menu or pricing concerns.

Accommodations at Hilton London Syon Park stand out for their luxurious decor, spaciousness, and comfort. The rooms, equipped with elegant finishes and modern amenities, provide a cozy retreat with features such as large, comfortable beds and state-of-the-art bathrooms. Guests appreciate the hotel's cleanliness, noting the spotless rooms and well-maintained communal areas.

The hotel’s staff earn commendation for their excellent service, friendliness, and professionalism, with team members frequently recognized for going above and beyond to enhance guests' experiences. The consistent high level of service contributes to a welcoming and comfortable environment.

While the WiFi is generally effective and supportive of leisure and work activities, there are limitations with the free version, prompting some to opt for the paid service for enhanced connectivity.

The spa and leisure facilities, including a well-regarded gym and clean indoor pool, receive mixed reviews. Many appreciate the peaceful spa atmosphere and excellent treatments, though some are disappointed by additional charges and facility maintenance concerns. Family guests enjoy the hotel's spacious accommodations and surrounding beauty, though should be aware of the children's limited access to spa facilities.

Overall, despite minor critiques, Hilton London Syon Park excels in creating a memorable experience with its stunning location, outstanding rooms, delectable dining, and attentive service, making it a sought-after destination for leisure and family stays.
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7.8
Good
From $141
From $141
Info Summary of reviewsThe Radisson Blu Hotel & Conference Centre, London Heathrow stands out as an excellent choice for travelers, particularly those utilizing Heathrow Airport. Its prime location, mere minutes from airport terminals, makes it exceptionally convenient for early or late flights. The hotel is easily accessible via local buses and shuttle services, streamlining the transfer process. Guests also appreciate the secure parking facilities and easy access to London's city center via the tube.

The breakfast experience at the hotel is notably exceptional, featuring a wide variety of options catering to diverse tastes and dietary needs. Guests praise the delicious and high-quality food, including fresh fruits and gluten-free choices. The polite and attentive staff further enhance the dining experience. While the cooked breakfast occasionally falls short for its price, the overall value remains satisfactory, particularly when breakfast is included in the room rate.

The dining experience extends to the Steak and Lobster restaurant, which receives high marks for its superb steaks, delicious lobster and commendable service, despite a somewhat limited menu. The bar also offers a pleasing atmosphere with tasty and reasonably priced food and cocktails. In-room dining is generally quick and satisfactory, although some guests note occasional delays and issues with the online ordering system.

Rooms at the Radisson Blu are spacious, clean and well-equipped, providing a comfortable retreat for both families and solo travelers. The beds are particularly praised for comfort, ensuring a restful sleep. While some rooms might feel a bit dated, newly renovated rooms boast modern decor and increased appeal. Noise levels are well-managed, contributing to a quiet environment and the bathrooms are generally well-maintained.

Cleanliness is a strong point throughout the hotel with guests frequently describing accommodations as spotless and well-maintained. Despite occasional mentions of outdated decor or minor wear, the overall impression is one of a clean and comfortable environment.

The hotel staff consistently receive commendations for their friendliness, professionalism and helpfulness. Guests frequently highlight the efficient check-in and checkout processes, as well as the accommodating nature of the staff in addressing special requests and providing local advice.

WiFi at the hotel receives mixed reviews. While many guests find the service fast and reliable, some encounter slow or non-functioning connections. Staff are generally helpful in resolving any technical issues.

The spa facilities are highly regarded for their cleanliness and relaxing atmosphere, providing an ideal retreat after long flights. The gym also receives praise for being well-equipped and modern, although the spa can sometimes feel overcrowded due to its smaller size.

Parking facilities are described as ample, secure and convenient, though the cost is a frequent point of contention among guests. Despite the pricing concerns, the positive aspects of the hotel's parking arrangements are often highlighted.

Overall, the Radisson Blu Hotel & Conference Centre, London Heathrow is well-regarded for its convenient location, excellent breakfast and dining experiences, spacious and comfortable rooms and attentive staff. Its cleanliness and amenities, such as the spa and gym, add to the overall positive experience, making it a preferred choice for travelers needing proximity to Heathrow Airport.
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The Melita
Hotel in London
8.6
Very Good
From $192
From $192
Info Summary of reviewsThe Melita in London has earned widespread acclaim for its exceptional location, offering guests easy access to major attractions like Westminster Abbey and Buckingham Palace, all within a serene setting in the charming Pimlico district. Its proximity to Victoria Station ensures convenient travel while allowing guests to enjoy the quiet, residential ambiance after a busy day exploring the city. The hotel's combination of prime location and tranquil environment is highly valued by visitors looking to experience London without sacrificing comfort and relaxation.

Guests consistently praise the friendly and attentive staff, who contribute to a welcoming atmosphere. The team at The Melita, including standout members like Ania and Johanna, are recognized for their exceptional service, making guests feel at home and ensuring a pleasant and memorable stay. The hotel staff's professionalism and hospitality leave a lasting impression, enhancing the overall guest experience.

The hotel serves a charming complimentary breakfast featuring fresh pastries and hot beverages, providing a delightful start to the day. Though not offering a full breakfast spread, the quality and taste of the homemade pastries are consistently appreciated, becoming a cherished highlight for many guests.

Rooms at The Melita are noted for their cleanliness and cozy decor despite their typical city-center size. The modern amenities, such as comfortable beds and tea-making facilities, contribute to a comfortable stay. While some rooms offer beautiful views and natural lighting, suggestions for improvements like better water pressure and room cooling during warmer periods have been mentioned.

Cleanliness is a standout feature at The Melita, with guests frequently commending the immaculate upkeep and modern touches. The hotel's ability to maintain a spotless environment, paired with its excellent location and friendly staff, makes it an appealing choice for travelers.

Wi-Fi experiences vary, with some guests enjoying fast and effective service while others encounter connectivity challenges. Despite these issues, the hotel's efficient check-in and check-out processes add to its appeal.

The Melita is particularly suited for families, offering a warm and cozy atmosphere with accommodations that cater to various family sizes. Its strategic location provides a convenient base for exploring London, supported by helpful staff ready to assist with inquiries about local attractions.

While experiences with bed comfort are mixed, many guests find them comfortable and well-suited for short stays. Although some beds are noted for being overly soft or worn, the overall pleasant experience is enhanced by the hotel's attentive service, cleanliness, and location.

In summary, The Melita impresses guests with its charming ambiance, superb location, and excellent value for money. It stands as a recommended choice for travelers seeking a welcoming, well-maintained, and conveniently located hotel in the heart of London.
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8.3
Very Good
From $374
From $374
Info Summary of reviewsThe Radisson Blu Hotel, London Mercer Street consistently receives high praise for its exceptional location, nestled in the heart of Covent Garden. Guests appreciate its proximity to major tourist attractions, renowned theaters and a variety of dining and shopping options, making it an ideal choice for both first-time visitors and theater enthusiasts. Despite its vibrant surroundings, the hotel provides a tranquil retreat, enhanced by easy access to several tube stations.

The breakfast experience at the hotel stands out for its wide and varied selection, quality and excellent service. With traditional cooked breakfasts, continental choices and healthy alternatives, guests find the morning meals highly satisfying. Even though the breakfast area can occasionally feel cramped, the high quality and diverse offerings make it a highlight of their stay. Similarly, dining at Monmouth Kitchen receives favorable reviews for its delicious, high-quality food and great ambiance, despite some minor critiques on menu variety and portion sizes.

Rooms at the hotel are noted for their cleanliness, modern design and comfort with premium and corner suites receiving positive comments for their spaciousness. However, standard rooms are sometimes considered small and cramped. Despite occasional maintenance issues, most guests appreciate the overall cleanliness and the friendly, efficient service from the staff.

The hotel staff consistently garners high praise for their exceptional service. Described as friendly, attentive and professional, the team contributes significantly to the welcoming atmosphere. Specific staff members receive special recognition for their outstanding customer service, enhancing the overall guest experience.

Free WiFi at the hotel is mostly reliable and fast, though a few guests encounter issues with connectivity and unclear login instructions. The gym, while small, is well-maintained and functional, providing a good workout option for guests.

Parking presents more of a challenge due to the lack of guest parking facilities and clear signage. Valet parking, while available, is expensive and comes without a dedicated service.

The hotel is highly recommended for families due to its family-friendly amenities and thoughtful touches like special treats for children. Its convenient location and accommodating staff further enhance its suitability for family vacations and weekend getaways.

Situated in a lively area, the hotel offers easy access to a vibrant nightlife scene, from trendy dance venues to cozy pubs. Despite occasional noise, the hotel's quiet rooms ensure a restful stay, making it an excellent base for exploring London's nightlife and theatre offerings.

In summary, the Radisson Blu Hotel, London Mercer Street provides a central, clean and comfortable stay with outstanding service, making it a prime choice for various types of travelers.
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Hilton London Metropole
Hotel in London
7.9
Good
From $219
From $219
Info Summary of reviewsThe Hilton London Metropole is a great choice for travelers looking for a prime location in London. Guests appreciate the easy access to public transportation and local shops and restaurants. The breakfast buffet is highly rated for its variety and quality, although some guests wish it was included in the price of their stay. The rooms offer a mix of experiences with some guests loving the modern and spacious layouts while others found them outdated and in need of maintenance. However, the hotel is generally clean and comfortable with friendly and helpful staff who speak multiple languages. Families can take advantage of the spacious family rooms and family-friendly features, although some guests have reported issues with outdated rooms and uncooperative staff. The beds have received mixed reviews, but overall the hotel offers fair quality rooms at a competitive price. Despite some negative issues, the Hilton London Metropole is a great four-star hotel option in London with excellent facilities and services.
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