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Summary of reviewsSistcep Praia Hotel offers a variety of experiences for its guests with several standout positives. The hotel's prime location just a few meters from the beach is a major highlight, providing stunning sea views and a pleasant atmosphere, making it ideal for a restful family getaway. Guests appreciate the beautiful outdoor area and the friendly, attentive staff who contribute significantly to the overall positive experience. Notable staff members such as Samara, Fernanda and Leandro are frequently praised for their exceptional service and professionalism.
The breakfast receives mixed reviews; many guests describe it as wonderful, well-served and delicious with specific mentions of made-to-order scrambled eggs and a variety of coffee options. However, some guests find the breakfast lacking in diversity and quality, indicating a need for improvement in providing more consistent and varied options.
The rooms at Sistcep Praia Hotel are often described as spacious, comfortable and well-equipped, boasting lovely views and contributing to a cozy atmosphere. Despite occasional maintenance issues such as leaks and clogged toilets, the overall comfort and size of the rooms are well-regarded by many guests. In addition, the hotel's large, clean swimming pool is a popular feature that enhances the guest experience.
However, cleanliness is a notable concern with several guests pointing out issues in both the rooms and common areas, including unclean bedspreads, curtains and bathrooms. The pool area, despite being clean at times, also suffers from maintenance issues such as broken tiles and occasional neglect.
Internet connectivity at Sistcep Praia Hotel is another area needing improvement with frequent complaints about weak Wi-Fi signals and unreliable access. Guests who rely heavily on internet connection may find this particularly frustrating.
The beds are another aspect that receives mixed reviews. While many guests commend the hotel for having good, clean beds and new mattresses, others report discomfort due to sunken mattresses, bugs and cleanliness issues with the bedding.
In conclusion, Sistcep Praia Hotel excels in its prime beachside location, friendly staff and spacious rooms but should focus on improving breakfast variety, overall cleanliness, Wi-Fi reliability and bed comfort to enhance the overall guest experience further.
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