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Summary of reviewsHoliday Inn & Suites North Vancouver by IHG, boasts a strategic location that appeals to guests seeking easy access to local attractions like Lynn Canyon Park and Capilano University. The hotel is praised for its proximity to highways, the ferry and the SeaBus station, allowing convenient visits to central Vancouver. Visitors appreciate the tranquility of the surrounding area, particularly when staying in rooms away from the street. Though some guests noted the distance from the city center without a car, the hotel's amenities, friendly staff and cleanliness make it a highly recommended choice for exploring North Vancouver.
Guests have mixed feelings about the hotel's breakfast offerings. Many enjoy the diverse, delicious options and friendly service, especially appreciating the complimentary breakfast for kids. However, some visitors were disappointed by the additional cost of breakfast and the lack of an early continental option. Nevertheless, those who did dine at the hotel praised the service and food quality.
The rooms at Holiday Inn & Suites North Vancouver are consistently praised for their cleanliness, spaciousness and comfort. Guests find the beds exceptionally comfortable and the overall room environment modern and well-maintained. Though some minor issues were mentioned, such as the need for bathroom upgrades and better in-room dining facilities, these did not significantly detract from the positive experiences.
Cleanliness is a standout feature of the hotel with guests frequently mentioning the spotless rooms and well-maintained common areas. The hotel's cleanliness extends to its amenities, including the pool, though some areas, like the lobby and certain facilities, such as a boarded-up hot tub, were noted for needing improvement.
The staff at the Holiday Inn & Suites North Vancouver receives high marks for their exceptional service. Guests frequently describe the team as friendly, welcoming and accommodating, contributing significantly to their positive experiences. While there were occasional mentions of areas needing improvement, the overall consensus is that the staff plays a crucial role in enhancing guests' stays.
The pool, sauna and hot tub offer enjoyable amenities, particularly for families. Despite occasional maintenance issues, guests, especially children, appreciated the clean and warm pool. The convenient location of the hotel adds to its appeal for families planning further travel.
Parking at the hotel is generally appreciated with ample free parking providing convenience and enhancing the overall value of the stay. Even when the parking lot is nearly full, the accessibility and availability are positively noted.
Overall, Holiday Inn & Suites North Vancouver by IHG, stands out as an ideal destination for families, offering a clean, convenient and comfortable environment. With features like a delightful saltwater pool, friendly staff and comfortable beds, the hotel provides an excellent choice for both short visits and extended vacations.
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