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Summary of reviewsEl Emin İstanbul Hotel receives generally positive feedback, particularly for its advantageous location and excellent staff service. Guests appreciate its proximity to the Mall of Istanbul and other shopping venues, as well as the convenience for travelers due to its location near the new airport and Metrobus station. The hotel is valued for its cleanliness, friendly staff, and good value, with management focused on providing quality service.
While breakfast reviews are mixed, many guests enjoy the fresh and tasty selections offered on the terrace, although there is room for improvement in menu variety and avoiding extra charges on items like coffee and omelets. The rooms are generally highlighted for their spaciousness, cleanliness, and comfortable beds, although some areas, like bathrooms, could benefit from upgrades.
Cleanliness is a strong point, though some consistency issues are noted, particularly with bathroom conditions. The hospitality of the staff is highly praised, with guests feeling welcomed and accommodated throughout their stay. However, the hotel's Wi-Fi could be better, with reports of weak connections and access difficulties.
Parking is another positive aspect, with valet service and reserved spots easing guest convenience. Overall, the hotel offers a comfortable and affordable stay, making it an appealing choice for travelers who prioritize location and friendly service. Some areas would benefit from refurbishments, aligning with its three to four-star rating and ensuring a better guest experience.
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