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Summary of reviewsThe Originals Boutique, Hôtel Les Poèmes de Chartres (Inter-Hotel) enjoys a prime location in the heart of Chartres, directly opposite the train station and within walking distance to key landmarks such as the cathedral and the historic city center. This central but tranquil setting is appreciated by guests for its convenience and the ease it offers in accessing local attractions, restaurants and shops. With secure parking options available, the hotel accommodates both travelers arriving by public transport and those driving into the city.
The breakfast at the hotel receives extensive praise for its quality, variety and the use of local products. Guests consistently find the breakfast buffet to be hearty and delicious, offering a wide selection of high-quality options that cater to diverse tastes. Despite some considering the price a bit high, the overall consensus is that the experience is worth it, thanks to the excellent and generous offerings in a cozy breakfast room.
The rooms at the hotel are described as spacious, clean and comfortable, featuring charming and elegant decor. Guests appreciate the modern amenities and newly renovated bathrooms, as well as the comfortable bedding and quiet ambiance. While some rooms on higher floors are smaller and there are occasional issues with soundproofing, the general sentiment is positive with many enjoying the practical layout and the hotel's friendly staff.
Impeccable cleanliness is a standout feature with guests noting the spotless condition of rooms and well-maintained facilities. The welcoming and helpful staff, praised for their professionalism and friendliness, significantly enhance the overall guest experience. Despite a few criticisms regarding less enthusiastic service from some members, the majority of reviews reflect a positive and commendable service ethos.
Wi-Fi and television services, however, are a notable downside with many guests reporting weak or nonexistent Wi-Fi signals and issues with TV reception. Improvements in these areas are needed to meet guest expectations fully.
Parking is varied with secure private parking, a small courtyard and underground parking facilities available. While reservations are recommended due to limited space, the central location provides convenient access to public parking, though these can be tight and expensive.
For families, the hotel offers well-appointed rooms and suites, some with spa bathtubs and services like free cots, ensuring a comfortable stay for those traveling with children. It is also dog-friendly, making it an accommodating choice for pet-owning families.
Beds and bedding receive high acclaim for their comfort, contributing to restful sleep. Some minor issues such as firmness or separation of mattresses are mentioned, but the overall feedback is largely positive, highlighting the spacious and comfortable sleeping arrangements.
While the hotel's three-star rating garners mixed feedback with some guests feeling that certain facilities do not meet the expected standards, the overall experience is considered good value for the level of comfort and amenities provided. Accessibility features include well-equipped ground floor bathrooms and accessible rooms, though the lack of an elevator poses a challenge for some guests.
Overall, The Originals Boutique, Hôtel Les Poèmes de Chartres provides a favorable stay in a prime location, characterized by excellent breakfast, clean and comfortable rooms and welcoming staff with some areas like Wi-Fi potentially needing improvement.
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