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Summary of reviewsHEINhotel Vienna Airport receives substantial praise from guests, emphasizing its excellent location, exceptional staff and various amenities. The hotel's proximity to Vienna's airport makes it an ideal choice for travelers needing quick access to flights while maintaining a peaceful and quiet environment. The location is strategic for transit and the free parking adds to the convenience, particularly for those traveling by car. Though some find the surrounding area relatively isolated with limited dining options, the quiet town setting adds charm and the overall convenience outweighs this minor drawback.
The breakfast at HEINhotel is widely regarded as phenomenal, offering a rich and diverse selection that caters to all tastes, including fresh fruits, warm dishes and plant-based options. Guests appreciate the possibility of enjoying breakfast on the terrace and the attentive, friendly staff, which enhances the luxurious feel of the experience. While some guests find the breakfast slightly pricey, its high quality and variety justify the cost.
The rooms are commended for their cleanliness, comfort and modern design. Guests highlight the spaciousness and functional layout, along with amenities like air conditioning and window screens for added comfort. The mattresses and bedding are generally praised, ensuring a good night's sleep, despite a few isolated comments about room size or bed configuration. The hotel's quiet setting and renovated rooms contribute to a restful stay, particularly suitable for short visits or layovers.
Cleanliness is a notable strength of HEINhotel with guests consistently praising the high standards maintained throughout the hotel. Both rooms and common areas are kept clean and modern, enhancing the overall guest experience. The friendly, professional staff further elevate the stay with reception notably making check-ins smooth and addressing requests efficiently. The warmth and attentiveness of the staff, including named mentions such as Stefan at reception, leave a lasting positive impression on guests.
Parking options at HEINhotel add to its appeal. Guests appreciate the ample and organized free parking available, including a Park & Fly service that simplifies travel logistics and the friendly staff assisting with transport arrangements. The practical parking setup, coupled with nearby amenities, makes it an excellent choice for those traveling with children or seeking practical conveniences.
Overall, HEINhotel Vienna Airport is highly recommended for its clean, comfortable and convenient accommodations near Vienna's airport with exceptional service and amenities ensuring a pleasant stay for all guests.
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