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Hotels Taking Steps Towards Sustainability in Markham
121 HOTELS IN AND AROUND MARKHAMRanking can be influenced by the commissions we receive.
From $278
$
+5
Sustainability Journey
This hotel is taking steps towards sustainability with initiatives like using LED lighting, smart thermostats, low water toilets, and flow limiters in bathrooms. They also have a green housekeeping service initiative and a cardboard recycling program.
From $259
$
+3
Info
Summary of reviews
LondonHouse Chicago, Curio Collection by Hilton is a highly recommended option for a comfortable and luxurious stay in Chicago. The hotel boasts exceptional facilities complemented by a responsive and welcoming staff, ensuring that guests are accorded the highest level of service. The rooms are also highly rated as they are spacious, comfortable and elegantly designed. The reasonable pricing of the hotel also enhances its appeal, making it the best hotel for some visitors in the US. LondonHouse Chicago, Curio Collection by Hilton is located in an unbeatable location and the quality of the hotel exceeds expectations. Although a few guests found it to be just average, LondonHouse Chicago, Curio Collection by Hilton still earns its place as a top choice for anyone visiting the city.
Categories
Sustainability Journey
Luxury
Honeymoon
$
+4
Sustainability Journey
Swissotel Chicago is ISO-certified and part of Accor's Planet 21 program. Between 2009 and 2017, the hotel reduced energy consumption by 13%, water consumption by 13%, and CO2 emissions by 27%. It has eliminated single-use plastics and uses an Eco-Digesting machine for food waste.
$
Sustainability Journey
The Langham Chicago is a LEED Gold Certified building and achieved the EarthCheck Gold Award in 2022. It focuses on reducing carbon emissions through energy-efficient heating, cooling, and lighting. The hotel also has a comprehensive recycling and waste reduction program and uses an Integrated Pest Management system.
$
+4
Sustainability Journey
Hyatt Regency Chicago actively implements sustainability initiatives, including an advanced food waste reduction system and energy-efficient infrastructure. The hotel has a dedicated Green Team and offers complimentary bikes to guests. Hyatt-owned hotels in the US adopted 100% renewable electricity.
Questionnaire
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
From $485
$
+5
Info
Soaring 92 stories above the Loop and North Michigan Avenue, Trump International Hotel & Tower Chicago offers its guests a higher level of luxury with unrivaled hospitality. A total of 339 graciously appointed guestrooms and suites welcome you with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens.
Summary of reviews
The Trump International Hotel & Tower Chicago is highly praised by guests for its exceptional facilities and services. Visitors have described their stay as wonderful, amazing, superb and perfect. The spacious rooms, great location and outstanding views of the Chicago River from the landmark building make it a top choice for travelers. The helpful and friendly staff also received praise from guests. Overall, the hotel is highly recommended as the best in town.
Categories
Sustainability Journey
Dog Friendly
Dog Play Area
Pool
Heated Pool
Panoramic View Pool
Pool Lap Lanes
$
+1
Info
A great value hotel in downtown Chicago. Each one of the 230 guest rooms and suites offers a sumptuous bed, free WiFi and a 37-inch TV.
Summary of reviews
The Hampton Inn & Suites Chicago-Downtown enjoys an excellent reputation for its central and convenient location. Nestled near key attractions like the Riverwalk and Michigan Avenue, the hotel offers easy access to shopping, dining and public transportation. Guests appreciate the safety and walkability of the area, although some minor noise issues from a nearby firehouse were noted.
The hotel’s breakfast is generally appreciated for its variety and generosity with many guests finding it plentiful and delicious. Free coffee and tea available all day add to the convenience. However, some found the breakfast area crowded and there were critiques regarding the use of disposable dishware and limited options for vegetarians and vegans.
Rooms at the hotel are widely praised for their comfort, spaciousness and cleanliness. Guests enjoy well-equipped rooms with amenities like mini kitchenettes and comfortable beds. While a few noted the need for minor updates and occasional maintenance issues, the overall sentiment is positive with many appreciating the room size and cleanliness.
Cleanliness across the hotel is a strong point with housekeeping staff receiving high marks for their thoroughness. Both common areas and individual rooms are kept immaculately clean, contributing to a safe and sanitary environment.
Staff at the hotel are highlighted for their friendly and professional service. Guests frequently commend the team for their attentiveness and helpfulness, enhancing the overall guest experience. Despite a few isolated complaints, the majority of feedback emphasizes the staff's dedication to hospitality.
The WiFi service is well-received with guests finding it reliable and suitable for both leisure and work purposes. Minor issues with the digital room key were infrequent and did not overshadow the generally positive feedback regarding internet connectivity.
The fitness facility is described as clean and well-equipped, although its small size and occasional crowding were mentioned. Despite these limitations, it adequately meets the exercise needs of most guests.
The pool area receives mixed reviews but is generally seen as a valuable amenity. While appreciated for its cleanliness and family-friendly environment, the pool can be crowded and there were occasional issues with the heater and chlorine levels.
Parking poses a significant challenge with high costs and limited valet slots. The absence of an affiliated parking lot means guests often resort to distant third-party options. Despite the convenience of valet services, the high expense and logistical issues detract from the overall experience.
The location is ideal for nightlife enthusiasts, surrounded by a variety of restaurants and bars. However, the noise from the bustling nightlife and nearby emergency services might be a concern for light sleepers.
Guests consistently commend the comfort of the beds with many highlighting the quality and cleanliness of the bedding. Negative notes were rare but included some remarks about worn-out mattresses and soft sofa beds.
Overall, the Hampton Inn & Suites Chicago-Downtown is seen as a commendable three-star hotel. It offers great value for money, particularly due to its strategic location and the professional, friendly service of its staff. While there are minor areas for improvement, the hotel generally meets and often exceeds the expectations associated with its rating, providing a comfortable and pleasant stay for its guests.
The hotel’s breakfast is generally appreciated for its variety and generosity with many guests finding it plentiful and delicious. Free coffee and tea available all day add to the convenience. However, some found the breakfast area crowded and there were critiques regarding the use of disposable dishware and limited options for vegetarians and vegans.
Rooms at the hotel are widely praised for their comfort, spaciousness and cleanliness. Guests enjoy well-equipped rooms with amenities like mini kitchenettes and comfortable beds. While a few noted the need for minor updates and occasional maintenance issues, the overall sentiment is positive with many appreciating the room size and cleanliness.
Cleanliness across the hotel is a strong point with housekeeping staff receiving high marks for their thoroughness. Both common areas and individual rooms are kept immaculately clean, contributing to a safe and sanitary environment.
Staff at the hotel are highlighted for their friendly and professional service. Guests frequently commend the team for their attentiveness and helpfulness, enhancing the overall guest experience. Despite a few isolated complaints, the majority of feedback emphasizes the staff's dedication to hospitality.
The WiFi service is well-received with guests finding it reliable and suitable for both leisure and work purposes. Minor issues with the digital room key were infrequent and did not overshadow the generally positive feedback regarding internet connectivity.
The fitness facility is described as clean and well-equipped, although its small size and occasional crowding were mentioned. Despite these limitations, it adequately meets the exercise needs of most guests.
The pool area receives mixed reviews but is generally seen as a valuable amenity. While appreciated for its cleanliness and family-friendly environment, the pool can be crowded and there were occasional issues with the heater and chlorine levels.
Parking poses a significant challenge with high costs and limited valet slots. The absence of an affiliated parking lot means guests often resort to distant third-party options. Despite the convenience of valet services, the high expense and logistical issues detract from the overall experience.
The location is ideal for nightlife enthusiasts, surrounded by a variety of restaurants and bars. However, the noise from the bustling nightlife and nearby emergency services might be a concern for light sleepers.
Guests consistently commend the comfort of the beds with many highlighting the quality and cleanliness of the bedding. Negative notes were rare but included some remarks about worn-out mattresses and soft sofa beds.
Overall, the Hampton Inn & Suites Chicago-Downtown is seen as a commendable three-star hotel. It offers great value for money, particularly due to its strategic location and the professional, friendly service of its staff. While there are minor areas for improvement, the hotel generally meets and often exceeds the expectations associated with its rating, providing a comfortable and pleasant stay for its guests.
Categories
Sustainability Journey
Honeymoon
Dog Friendly
$
+6
Sustainability Journey
This hotel is Green Key Eco-Rating Program Certified and a participant in the Retrofit Chicago Energy Challenge. It achieved a 40.6% reduction in carbon emissions and a 45.2% reduction in water use between 2011 and 2022. The hotel has implemented extensive infrastructure upgrades for energy efficiency.
$
+5
Sustainability Journey
The Royal Sonesta Chicago River North offers bicycle rentals and encourages guests to opt-out of daily room cleaning and reuse towels. It has implemented strategies to reduce paper usage and focuses on energy and water reduction. The hotel also sources produce from local farms.
$
+4
Info
Summary of reviews
Moxy Chicago Downtown enjoys an excellent location in the heart of Chicago, lauded for its convenient access to major landmarks, diverse dining and entertainment options and vibrant River Walk. This central positioning is enhanced by the nearby public transportation, making it a top choice for travelers seeking both day and night activities in a lively neighborhood.
The hotel itself is appreciated for its modern, stylish design and unique decor, which extends from the lively bar and popular Zombie Taco restaurant to the charming, well-maintained rooms. Despite their compact size, the rooms are cleverly designed to maximize space and often come with large windows offering spectacular city views. The overall ambiance is inviting and homey, further supported by comfortable beds that contribute to a restful stay.
Guests frequently highlight the exceptional cleanliness of the hotel, noting the immaculate condition of both public spaces and individual rooms. This keen attention to cleanliness, combined with comfortable furnishings and pleasant views, enhances the overall positive experience.
Staff service at Moxy Chicago Downtown is a standout feature with consistent praise for their friendliness, professionalism and responsiveness. The welcoming and youthful character of the staff, along with the lively atmosphere created by amenities such as a DJ in the bar, makes for an enjoyable and engaging visit.
Overall, Moxy Chicago Downtown emerges as a highly recommended option for travelers seeking a centrally located, stylish and vibrant hotel experience in Chicago.
The hotel itself is appreciated for its modern, stylish design and unique decor, which extends from the lively bar and popular Zombie Taco restaurant to the charming, well-maintained rooms. Despite their compact size, the rooms are cleverly designed to maximize space and often come with large windows offering spectacular city views. The overall ambiance is inviting and homey, further supported by comfortable beds that contribute to a restful stay.
Guests frequently highlight the exceptional cleanliness of the hotel, noting the immaculate condition of both public spaces and individual rooms. This keen attention to cleanliness, combined with comfortable furnishings and pleasant views, enhances the overall positive experience.
Staff service at Moxy Chicago Downtown is a standout feature with consistent praise for their friendliness, professionalism and responsiveness. The welcoming and youthful character of the staff, along with the lively atmosphere created by amenities such as a DJ in the bar, makes for an enjoyable and engaging visit.
Overall, Moxy Chicago Downtown emerges as a highly recommended option for travelers seeking a centrally located, stylish and vibrant hotel experience in Chicago.
Categories
Sustainability Journey
Dog Friendly
Accessible
SpringHill Suites by Marriott Chicago Bolingbrook20.2 mi from Markham
Hotel in Bolingbrook IL
9.1
ExcellentFrom $129
$
+7
Info
Categories
Sustainability Journey
Family
Business
$
+3
Info
Categories
Sustainability Journey
Family
Pool
Indoor Pool
$
+1
Sustainability Journey
Loews Chicago Hotel incorporates multiple eco-friendly policies through its Good Neighbor Program. This includes using energy-efficient bulbs and appliances, regulating heating/cooling to reduce energy waste, encouraging guests to reuse linens and towels, and maximizing recycling efforts in guest rooms and public spaces.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago20.2 mi from Markham
Hotel in Chicago IL
8.7
Very GoodFrom $351
$
+2
Info
Summary of reviews
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, is a fabulous and excellent hotel with a perfect location for dining and shopping. The hotel's nice, great and perfect location is attached to the mall and superbly centrally located, making it a great choice for anyone looking for a central and convenient base in the heart of Chicago. The rooms are spacious, impeccably clean and decorated with modern Art Deco decor and interesting artwork. The bathrooms are also noteworthy and the perfect place to wind down. The hotel's commitment to cleanliness is exceptional with guests consistently describing their rooms as clean, neat and immaculately decorated. The staff is exceptional with guests describing them as friendly, nice, courteous and very helpful. The hotel team goes beyond in assisting guests and making them feel welcome, making their stay as comfortable as possible. The hotel is beautifully decorated throughout with lots of amenities to make your stay as comfortable as possible. The rooftop restaurant is a must-visit and the hotel is a wonderful place to stay for anyone looking for a luxurious and beautiful stay in Chicago.
Categories
Sustainability Journey
Luxury
Honeymoon
$
+4
Info
Categories
Sustainability Journey
Honeymoon
Family
Hilton Garden Inn Chicago Downtown/Magnificent Mile20.2 mi from Markham
Hotel in Chicago IL
8.2
Very GoodFrom $174
$
+4
Info
Summary of reviews
The Hilton Garden Inn Chicago Downtown/Magnificent Mile is widely praised for its exceptional location in the heart of Chicago, providing guests with easy access to the city's shopping, dining, and cultural attractions. Its proximity to the Magnificent Mile and nearby attractions makes it a perfect base for exploring the city. Additionally, the hotel's location next to the Grand subway station offers convenient public transportation options.
The hotel receives mixed reviews regarding its breakfast, which is highlighted for its taste and quality, especially at the Weber Grill. However, some guests express dissatisfaction with the lack of complimentary breakfast, pricing, and service. Dinner at the Weber Grill is well-received for its excellent food and professional staff, contributing to a positive dining experience.
Rooms at the hotel are commended for their spaciousness, comfort, and cleanliness, featuring amenities like mini-fridges and microwaves. Despite some noise issues and occasional lapses in cleanliness, the rooms are generally appreciated for their practicality.
Cleanliness in the hotel is mostly praised, with many guests finding the property well-maintained and tidy. The staff is often highlighted for their friendliness and helpfness, further enhancing guest experiences.
The hotel offers free Wi-Fi, but experiences with the service are inconsistent, with some guests reporting connectivity issues. The fitness center is liked for its range of equipment, while the indoor pool is seen as a valued, though sometimes crowded, amenity for families. Parking is convenient but considered costly, often surprising guests with high fees.
Overall, the Hilton Garden Inn Chicago Downtown/Magnificent Mile provides a comfortable and strategically located base for a Chicago visit, with its excellent customer service, pleasant rooms, and notable amenities contributing to a generally positive stay. Families particularly enjoy the convenient location and indoor pool, though they might find room sizes limiting. While some admit minor flaws in specific areas, the overall guest satisfaction remains high.
The hotel receives mixed reviews regarding its breakfast, which is highlighted for its taste and quality, especially at the Weber Grill. However, some guests express dissatisfaction with the lack of complimentary breakfast, pricing, and service. Dinner at the Weber Grill is well-received for its excellent food and professional staff, contributing to a positive dining experience.
Rooms at the hotel are commended for their spaciousness, comfort, and cleanliness, featuring amenities like mini-fridges and microwaves. Despite some noise issues and occasional lapses in cleanliness, the rooms are generally appreciated for their practicality.
Cleanliness in the hotel is mostly praised, with many guests finding the property well-maintained and tidy. The staff is often highlighted for their friendliness and helpfness, further enhancing guest experiences.
The hotel offers free Wi-Fi, but experiences with the service are inconsistent, with some guests reporting connectivity issues. The fitness center is liked for its range of equipment, while the indoor pool is seen as a valued, though sometimes crowded, amenity for families. Parking is convenient but considered costly, often surprising guests with high fees.
Overall, the Hilton Garden Inn Chicago Downtown/Magnificent Mile provides a comfortable and strategically located base for a Chicago visit, with its excellent customer service, pleasant rooms, and notable amenities contributing to a generally positive stay. Families particularly enjoy the convenient location and indoor pool, though they might find room sizes limiting. While some admit minor flaws in specific areas, the overall guest satisfaction remains high.
Categories
Sustainability Journey
Family
Dog Friendly
From $198
$
+2
Info
Summary of reviews
Homewood Suites by Hilton Chicago-Downtown garners widespread praise for its prime location in the heart of downtown Chicago. Guests appreciate its proximity to major attractions like the Magnificent Mile, Navy Pier and Millennium Park, as well as its easy access to shopping, dining and entertainment venues. The central location is also lauded for its convenience to public transportation, making it a preferred choice for tourists and families.
The hotel's breakfast receives predominantly positive feedback, noted for its generous offerings, including continental selections and hot meal options such as scrambled eggs, bacon and waffles. Friendly and helpful breakfast staff, along with fresh fruit and dietary considerations, enhance the dining experience. Although some guests found the breakfast area crowded during peak times and desired more variety, the overall quality is seen as an excellent start to the day.
Dinner options at the hotel also impress with particular praise for the Wednesday evening social events that feature complimentary wine, beer and appetizing snacks. These socials are a highlight, providing a pleasant midweek treat. While some were disappointed with changes to the evening snack schedule, the overall dining experiences remain positive, supported by easy access to nearby restaurants.
The rooms at Homewood Suites are valued for their spaciousness and comfort with well-equipped suites featuring functional kitchens, making them ideal for extended stays and families. Stunning city views and ample storage spaces add to the favorable reviews. However, some guests point out the need for updates and improved cleanliness.
Cleanliness feedback is mixed with many applauding the spotless rooms and diligent housekeeping staff. Yet, inconsistencies in cleaning schedules and maintenance issues in common areas detract from some experiences. The outdated furniture and occasional cleanliness lapses highlight areas for improvement.
Staff service is consistently praised, described as friendly, helpful and efficient. The welcoming and accommodating nature of the front desk, valet and breakfast staff significantly contributes to the positive guest experiences with several individual staff members receiving special commendations for exceptional service.
The hotel's complimentary Wi-Fi generally receives positive remarks for its reliability and speed, although a few guests experienced connection issues.
The gym, while compact, is appreciated for being modern and well-equipped. The views from the 19th-floor glassed area are a notable feature, although some guests find the space limited during peak times.
The swimming pool on the 19th floor is a attractive feature, especially for families, offering stunning city views and a clean environment. However, some guests criticize the water temperature and limited availability, suggesting the potential for improvement.
Parking receives mixed reviews due to high valet costs and occasional service inefficiencies. Some guests suggest seeking alternative parking options nearby for more affordable rates.
Overall, Homewood Suites by Hilton Chicago-Downtown is highly regarded for its central location, spacious rooms, friendly staff and appealing amenities, making it a solid choice for tourists, commuters and families exploring Chicago.
The hotel's breakfast receives predominantly positive feedback, noted for its generous offerings, including continental selections and hot meal options such as scrambled eggs, bacon and waffles. Friendly and helpful breakfast staff, along with fresh fruit and dietary considerations, enhance the dining experience. Although some guests found the breakfast area crowded during peak times and desired more variety, the overall quality is seen as an excellent start to the day.
Dinner options at the hotel also impress with particular praise for the Wednesday evening social events that feature complimentary wine, beer and appetizing snacks. These socials are a highlight, providing a pleasant midweek treat. While some were disappointed with changes to the evening snack schedule, the overall dining experiences remain positive, supported by easy access to nearby restaurants.
The rooms at Homewood Suites are valued for their spaciousness and comfort with well-equipped suites featuring functional kitchens, making them ideal for extended stays and families. Stunning city views and ample storage spaces add to the favorable reviews. However, some guests point out the need for updates and improved cleanliness.
Cleanliness feedback is mixed with many applauding the spotless rooms and diligent housekeeping staff. Yet, inconsistencies in cleaning schedules and maintenance issues in common areas detract from some experiences. The outdated furniture and occasional cleanliness lapses highlight areas for improvement.
Staff service is consistently praised, described as friendly, helpful and efficient. The welcoming and accommodating nature of the front desk, valet and breakfast staff significantly contributes to the positive guest experiences with several individual staff members receiving special commendations for exceptional service.
The hotel's complimentary Wi-Fi generally receives positive remarks for its reliability and speed, although a few guests experienced connection issues.
The gym, while compact, is appreciated for being modern and well-equipped. The views from the 19th-floor glassed area are a notable feature, although some guests find the space limited during peak times.
The swimming pool on the 19th floor is a attractive feature, especially for families, offering stunning city views and a clean environment. However, some guests criticize the water temperature and limited availability, suggesting the potential for improvement.
Parking receives mixed reviews due to high valet costs and occasional service inefficiencies. Some guests suggest seeking alternative parking options nearby for more affordable rates.
Overall, Homewood Suites by Hilton Chicago-Downtown is highly regarded for its central location, spacious rooms, friendly staff and appealing amenities, making it a solid choice for tourists, commuters and families exploring Chicago.
Categories
Sustainability Journey
Family
Dog Friendly
Embassy Suites by Hilton Chicago Downtown Magnificent Mile20.3 mi from Markham
Hotel in Chicago IL
7.8
GoodFrom $231
$
+2
Info
Located amongst Chicago’s finest attractions the hotel has 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
Summary of reviews
The Embassy Suites by Hilton Chicago Downtown Magnificent Mile stands out for its prime downtown location, which garners high praise from guests. Situated within walking distance to iconic attractions such as Navy Pier, the Magnificent Mile, Millennium Park and the Chicago Riverwalk, the hotel's central position makes it an ideal starting point for exploring the city. Guests appreciate the convenience of nearby public transportation, vibrant surroundings filled with stores, eateries and entertainment venues and the great views from the rooms, which altogether ensure a memorable stay in Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.
Categories
Sustainability Journey
Luxury
Honeymoon
From $206
$
+1
Sustainability Journey
Embassy Suites Chicago - Downtown River North implements water and energy conservation programs, encourages guests to participate in linen and towel reuse programs, and has recycling programs throughout the hotel.
Residence Inn by Marriott Chicago Bolingbrook20.3 mi from Markham
Hotel in Bolingbrook IL
9.0
ExcellentFrom $178
$
+6
Info
Categories
Sustainability Journey
Honeymoon
Gym
Categories
1
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