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Summary of reviewsPensiunea JOJO Imperial Resort&Spa, located in a tranquil and picturesque area, offers guests a serene retreat complemented by beautiful surroundings and a well-landscaped environment. Its strategic location provides a peaceful ambiance ideal for relaxation while being conveniently close to the town center, making it perfect for a rejuvenating getaway. The modern and tastefully designed facilities, coupled with a welcoming staff, ensure a memorable stay.
The breakfast at the resort receives mixed reviews. While many guests enjoy the ample and varied options, including local traditional products, there is room for improvement in variety and ensuring the options cater to different dietary needs. Dinner experiences echo similar sentiments with the quality of food praised, but some guests finding the menu limited and repetitive. Despite these criticisms, the overall dining experience is generally well-regarded.
Rooms are a highlight, frequently lauded for their spaciousness, modern design and cleanliness. Guests appreciate the large terraces and mountain views from some rooms, as well as the well-equipped and nicely designed bathrooms, contributing to the comfort of their stay. Although there are occasional mentions of cleanliness lapses, the overall standard remains high.
The staff at Pensiunea JOJO Imperial Resort&Spa are consistently praised for their friendliness, attentiveness and professionalism. Guests appreciate the welcoming nature and quality of service, noting that the staff go out of their way to ensure a comfortable stay.
The spa, while smaller in size, provides a cozy and intimate environment with excellent services and treatments. The heated pool and paid jacuzzi are valuable additions with the sauna receiving particular praise. Guests note that while some enhancements could be made, the spa experience is overall pleasant.
The resort offers both indoor and outdoor heated pools. The outdoor pool is especially appreciated for its cleanliness and well-kept condition, along with impressive views. Despite the indoor pool being small, it remains a favored feature. However, accessibility and occasional sharp edges inside the swimming area are noted concerns.
Regarding beds, the feedback is mixed. While some find them clean and comfortable, others describe the mattresses as too firm. There is also mention of the need to request bedding changes from the staff.
Overall, Pensiunea JOJO Imperial Resort&Spa provides a positive experience with its serene location, welcoming staff, comfortable and well-designed rooms and a variety of amenities that cater to a relaxing and enjoyable stay.
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