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Eterna Tulum main photo
Eterna Tulum
Hotel in TulumQuintana Roo > CozumelMX flag
7.3
Good
$
+7
Info
Summary of reviews
Eterna Tulum is a brand new hotel with stunning and luxurious rooms, modern furniture and lovely architectural design. The hotel is situated in a quiet part of town, slightly far from the beach but in a convenient location nearby local coffee shops and restaurants in Tulum. The staff is warm, professional, friendly and always helpful with guests appreciating the nice energy of the staff and the fact that they go above and beyond to exceed expectations. The hotel offers fantastic amenities, including air conditioning and high-speed wifi that are both very convenient and efficient. The breakfast experience is a mixed bag, but there are still some enjoyable options to be found. The pool is a mixed bag with some guests raving about its beauty and others criticizing its size and cleanliness. However, the hotel's outdoor spaces were deemed great with spectacular facilities and architecture. The beds are extraordinarily comfortable with guests consistently mentioning how comfy they are. Despite some negatives, overall, guests found their stay comfortable and relaxing in a stylish hotel with good cleanliness and service.
Categories
Sustainability Journey
4 Star
Pool
Private Pool
Outdoor Pool
Vidasoul main photo
Vidasoul
Hotel in Boca de la VinoramaBaja California Sur > La PazMX flag
7.9
Good
From $202
$
+7
Info
Categories
Sustainability Journey
4 Star
Family
Hilton Mexico City Reforma main photo
Hilton Mexico City Reforma
Hotel in Mexico CityFederal District > AzcapotzalcoMX flag
8.9
Excellent
From $214
$
+6
Info
Summary of reviews
The Hilton Mexico City Reforma is a highly recommended hotel for travelers looking for a centrally located and comfortable stay in the heart of the city. The hotel's excellent customer service, spacious and comfortable rooms with incredible views and great amenities such as a well-equipped gym and beautiful outdoor pool make it a great choice for both business and leisure travelers. Guests have praised the hotel's fantastic breakfast spread and the friendly and helpful staff with the concierge and bar staff receiving special mentions. Families with children also appreciate the hotel's indoor pool for kids. While some guests have reported issues with cleanliness and pool maintenance, the majority of reviews are positive and recommend the hotel as a luxurious downtown oasis.
Categories
Sustainability Journey
4 Star
Spa
MS Milenium Monterrey Curio Collection by Hilton main photo
MS Milenium Monterrey Curio Collection by Hilton
Hotel in MonterreyNuevo Leon > MonterreyMX flag
8.3
Very Good
From $154
$
+4
Info
Summary of reviews
The MS Milenium Monterrey Curio Collection by Hilton is notably lauded for its prime location in the San Pedro region of Monterrey, offering guests easy access to a nearby large shopping mall and a variety of dining options. This makes the hotel an ideal choice for both leisure and business travelers. Guests frequently commend the hotel staff for their excellent service and efficiency, enhancing overall guest satisfaction through a warm and welcoming atmosphere.

The breakfast experience at the hotel is particularly praised, with a wide and varied selection that caters to different tastes, and attention to detail in customer service that enhances the morning experience. Although some guests note room for improvement in flavor quality, breakfast remains a standout aspect of the hotel's offerings.

Accommodations at the MS Milenium Monterrey receive mixed feedback, with many guests appreciating the spaciousness and comfort of the rooms, often highlighting modern amenities and newly renovated furnishings. However, some issues such as the need for maintenance and better sound insulation are noted. Cleanliness also presents a divided opinion, with some guests finding the hotel impeccably clean, while others pointed out inconsistencies in room and facility upkeep.

The hotel’s staff consistently earn praise for their attentiveness and professionalism, contributing significantly to the positive reviews despite isolated concerns about inconsistent treatment. The indoor pool is a popular feature, favored for its family-friendly environment and relaxation potential, though improvements in temperature regulation and cleanliness are suggested.

Finally, while the beds and pillows receive a good deal of positive feedback for comfort, some guests have faced discomfort due to firmness and occasional dampness. These mixed experiences with the sleeping arrangements indicate areas where the hotel could improve.

In summary,
MS Milenium Monterrey Curio Collection by Hilton boasts an exceptional location and strong customer service, with notable amenities that appeal to a wide range of travelers. However, attention to room maintenance and consistent cleanliness are areas for potential enhancement to elevate the overall guest experience.
Categories
Sustainability Journey
4 Star
Honeymoon
Doubletree By Hilton Mexico City Santa Fe main photo
Doubletree By Hilton Mexico City Santa Fe
Hotel in Mexico CityFederal District > AzcapotzalcoMX flag
8.4
Very Good
From $97
$
+6
Info
Summary of reviews
Doubletree By Hilton Mexico City Santa Fe is highly regarded for its outstanding location in the Santa Fe district, making it an ideal choice for both business and leisure travelers. Visitors appreciate its proximity to key destinations such as the convention center and Expo BBVA Santa Fe, as well as nearby shopping centers and restaurants. The staff enhance the overall experience with their friendliness and professionalism, contributing to the hotel's warm and welcoming atmosphere.

The hotel excels in several areas, with breakfast offerings receiving positive feedback for their variety and attentive service. Guests describe the breakfast buffet as complete and delicious, despite occasional mixed reviews about specific dishes. Dinner experiences are generally favorable, with room service and à la carte options praised for their quality, although there are suggestions for improvement in menu variety and kitchen speed.

Rooms at the hotel are noted for their spaciousness, cleanliness, and modern comfort, with visitors particularly enjoying the comfortable beds and pillows. While there are some mentions of outdated décor and minor cleanliness issues, most guests find the accommodations pleasant and well-equipped, suitable for families and business travelers.

Cleanliness is a strong point, with guests frequently mentioning the hotel's high standards. However, some areas, such as towels and hallways, could benefit from more attention. The gym is well-maintained and appreciated for being 24 hours, providing a complete range of equipment and a pleasant workout atmosphere. Similarly, the indoor pool is favored for its comfortable temperature, though there are occasional concerns about cleanliness and accessibility.

Parking receives mixed reviews, primarily due to the valet-only service and associated costs, but some guests find it convenient and well-executed. For families, the hotel shines as a welcoming destination, offering modern amenities and delightful breakfast experiences that cater to both adults and children.

The hotel's beds are consistently praised for their extreme comfort, ensuring restful sleep for guests. Overall,
Doubletree By Hilton Mexico City Santa Fe is esteemed for its excellent facilities and service, providing a high standard of hospitality often equated to five-star experiences. Particularly attractive for business travelers due to its location and amenities, the hotel is a recommended choice for those seeking comfort and convenience in Mexico City's vibrant Santa Fe district.
Categories
4 Star
Sustainability Journey
Family
Velas Vallarta Suite Resort All-Inclusive main photo
Velas Vallarta Suite Resort All-Inclusive
Resort in Puerto VallartaJalisco > Puerto VallartaMX flag
9.1
Excellent
From $330
$
+3
Info
Categories
Sustainability Journey
4 Star
Golf
Hilton Vallarta Riviera All-Inclusive Resort,Puerto Vallarta main photo
From $290
$
+2
Info
Summary of reviews
The Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta is a great choice for those seeking a luxury beach vacation. Guests praise the convenient and beautiful location close to a stunning beach with fantastic views, making it ideal for a beach vacation. The hotel's buffet breakfast is exceptional with a wide variety of delicious food options and attentive staff. Dining experiences receive mixed reviews, but generally, the food is described as "great" or "excellent." The rooms are comfortable with great ocean views, though some may need updating or maintenance. Despite occasional cleanliness issues, the hotel staff provides excellent service and facilities are modern and well-maintained. The pool and pool bar provide a fun and lively experience and the beach is beautiful and tranquil. The hotel is also family-friendly and offers activities for kids, though some families have reported issues with the Kids Club. Overall, the Hilton Vallarta Riviera is an exceptional all-inclusive resort providing high-quality amenities and exceptional service ensuring a maravillosas vacaciones.
Categories
Sustainability Journey
4 Star
Luxury
Fiesta Americana Cancun Villas main photo
Fiesta Americana Cancun Villas
Resort in CancunQuintana Roo > Benito JuarezMX flag
8.2
Very Good
From $155
$
+11
Info
Fiesta Americana Cancun Villas is a resort located in the heart of Cancun's Hotel Zone, offering a vacation experience that combines traditional Mexican hospitality with modern spaces and amenities. Guests can enjoy spacious rooms and indulge in Mexican, Argentine and international cuisine at the resort's bars and restaurants, while also taking advantage of fun activities such as bingo by the pool, karaoke and snorkeling. The resort offers experiences in adventure, wellness, shopping, and golf, and is situated near the main attractions of Cancun, including natural attractions and unique Mayan culture. Amenities and services include complimentary Wi-Fi, a fitness center, 24/7 room service, a digital concierge, Uru Spa, and a Fiesta Kids Club for children aged 4 to 12.
Summary of reviews
Fiesta Americana Cancun Villas is a great choice for those looking for a convenient and peaceful location in Cancun. The hotel offers exceptional views of the pool and Caribbean sea with easy access to the beach and nearby amenities. While breakfast received mixed reviews, the dining experience and food quality were generally satisfactory. The rooms were spacious and clean, although some were outdated and in need of renovation. The staff were consistently praised for their friendliness and attentiveness. The pool and beach facilities were excellent with ample sunbeds and a children's pool available. The hotel is highly recommended for families with numerous family-oriented amenities and welcoming staff. The location is also convenient for guests who want to immerse themselves in the local nightlife, although some guests complained about the noisy party atmosphere at the RIU next door. While the hotel has received mixed reviews, it is a good option for those who want a decent and affordable resort with good amenities.
Categories
Sustainability Journey
4 Star
Beach
Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa main photo
From $209
$
+7
Info
Summary of reviews
Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa is a captivating destination with a prime location, offering easy access from the airport and breathtaking ocean views that delight guests. The proximity to the beach adds to its allure, providing a serene backdrop for relaxation. The resort excels in creating a tranquil escape with well-maintained amenities, including expansive pools and an inviting beach setting.

Guests start their day with a consistently satisfying breakfast, although a broader variety could enhance the experience. Dinner presents a high point in the culinary journey, with flavorful dishes across multiple restaurants, especially the Italian offerings and sushi accompanied by scenic vistas. Despite occasional challenges with reservations, the overall dining experience is appreciated for its diversity and quality.

The spacious and well-designed rooms contribute to a comfortable stay, particularly favored by families for their amenities such as jacuzzis. Cleanliness is generally commendable, although there are isolated reports of areas needing more meticulous upkeep. The beach is particularly praised for its pristine condition, enriching the stay with its natural beauty.

Service at the resort is distinguished by remarkable staff friendliness and professionalism, extending a warm welcome throughout the guests' visits. While minor improvements in communication are suggested, the staff's dedication enhances the overall experience, making guests feel valued and cared for.

The resort's pool facilities provide an enjoyable experience with features like the infinity pool and heated options, accommodating diverse preferences. Despite limited shade in some areas, the pools, combined with an open bar, enhance the leisure atmosphere.

The beach remains a standout feature, celebrated for its sunset views and gentle waves, although there are occasional remarks about beach furnishings. The resort's all-inclusive model promises convenience, yet some limitations in offerings and charges for extras may not fully meet guest expectations. Despite these minor issues, Wyndham Alltra Vallarta continues to offer a rewarding vacation experience, offering both value and beauty but with identified areas for potential improvement.
Categories
Sustainability Journey
4 Star
Luxury
Canopy By Hilton Cancun La Isla main photo
Canopy By Hilton Cancun La Isla
Hotel in CancunQuintana Roo > Benito JuarezMX flag
8.3
Very Good
$
+6
Info
Summary of reviews
Canopy By Hilton Cancun La Isla delivers a remarkable experience with its exceptional location, modern amenities, and attentive service. Nestled in the heart of Cancun's Hotel Zone, guests enjoy convenient access to dining options, shopping malls, and local attractions, with La Isla Shopping Center and several restaurants and bars within walking distance. Although the beach requires a short walk, the rooftop area makes up for it with a pool and bar offering stunning views and a lively atmosphere.

The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.

Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.

The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.

While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.

Overall,
Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
Categories
Sustainability Journey
4 Star
Beach
The Fives Downtown Hotel & Residences, Curio Collection by Hilton main photo
From $116
$
+6
Info
Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.

The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.

The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.

A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.

Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Sustainability Journey
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Occidental Tucancún - All Inclusive main photo
Occidental Tucancún - All Inclusive
Resort in CancunQuintana Roo > Benito JuarezMX flag
8.1
Very Good
From $134
$
+6
Info
Summary of reviews
Occidental Tucancún - All Inclusive is highly regarded for its excellent location in Cancun's vibrant hotel zone. Guests appreciate its close proximity to key amenities, such as shopping centers and public transportation, making it convenient for both relaxation and adventure. The hotel is situated on a well-maintained beach with stunning ocean views, enhancing the overall guest experience with picturesque settings and quick beach access.

The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.

Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.

Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.

The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.

The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.

The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.

The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.

The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.

The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.

The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.

The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
Categories
4 Star
Sustainability Journey
Golf
Occidental Costa Cancún - All Inclusive main photo
Occidental Costa Cancún - All Inclusive
Resort in CancunQuintana Roo > Benito JuarezMX flag
8.3
Very Good
From $133
$
+2
Info
Summary of reviews
Occidental Costa Cancún - All Inclusive, located directly on the beachfront, is celebrated for its fantastic location, offering breath-taking sea views and easy access to local attractions, shops and restaurants. It is conveniently situated near the ferry terminal to Isla Mujeres, making island excursions accessible for guests. The clean beach area, although small and sometimes affected by boat traffic, adds to its scenic charm.

Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.

Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.

Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.

The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.

The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.

Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
Categories
4 Star
Sustainability Journey
Luxury
Meliá Cozumel - All Inclusive main photo
Meliá Cozumel - All Inclusive
Hotel in CozumelQuintana Roo > CozumelMX flag
8.0
Very Good
From $195
$
Info
Summary of reviews
Meliá Cozumel - All Inclusive is a four-star hotel that offers great value for money. The location is praised by guests who appreciate the tranquil sandy beach with crystal clear water, providing fantastic views from the rooms. The buffet breakfast and dinner have a variety of options available and are generally of good quality. The Fish House restaurant is highly recommended, while The Mole restaurant could have room for improvement. The rooms are spacious and clean with lovely balconies and ocean views. The hotel offers excellent facilities such as fantastic pools and a private beach, ideal for both families and adults. The staff receives high praise for their friendly and helpful demeanor, making guests feel at home. Additionally, there are lots of activities and good all inclusive offers available. However, guests have suggested that improvements such as more protein options in the buffet and renovations are necessary. Overall, Meliá Cozumel - All Inclusive provides a comfortable and relaxing stay to its guests for an affordable price.
Categories
4 Star
Sustainability Journey
Luxury
The Explorean Cozumel All Inclusive main photo
The Explorean Cozumel All Inclusive
Resort in CozumelQuintana Roo > CozumelMX flag
8.2
Very Good
From $275
$
+9
Info
Categories
Sustainability Journey
4 Star
Luxury
The Westin Los Cabos Resort Villas - Baja Point main photo
The Westin Los Cabos Resort Villas - Baja Point
Hotel in El BeditoBaja California Sur > La PazMX flag
7.1
Good
$
+14
Info
Categories
Sustainability Journey
4 Star
Luxury
The Yucatan Playa Del Carmen, Tapestry Collection By Hilton main photo
$
+12
Info
Categories
Sustainability Journey
4 Star
Pool
Outdoor Pool
Alquimia Hotel Boutique main photo
Alquimia Hotel Boutique
Hotel in Tulum BeachQuintana Roo > CozumelMX flag
7.7
Good
From $63
$
+8
Info
Summary of reviews
Alquimia Hotel Boutique in Tulum offers a delightful blend of tranquility, charm, and convenience, providing guests with an exceptional beachfront experience. Positioned directly on the mesmerizing sands of Tulum Beach, the hotel presents a serene retreat with direct beach access. The peaceful location offers easy walking distance to nearby dining and nightlife, maintaining a balance between relaxation and local exploration. The beach club enhances guest enjoyment with comfortable loungers set against stunning ocean views.

Guests often commend the hotel's culinary offerings, with breakfast noted for its tasty quality, particularly the eggs rancheros. Despite a late start and some comments on limited variety and higher pricing, the overall dining experience is praised for delicious dishes and excellent service. Dining options include a beachfront setting that adds to the ambiance, although the restaurant closes early.

Alquimia's accommodations are celebrated for their rustic charm, offering unique elements like straw roofs and outdoor bathrooms. The rooms, although compact, are creatively decorated, providing clean and comfortable settings with breathtaking ocean views. Despite minor issues like noise and aging amenities, the beach-side access and inviting atmosphere create a distinctive, relaxing stay.

The hotel staff is frequently highlighted for their exceptional service, contributing significantly to guests' positive experiences. Team members are known for their friendly, accommodating nature, notably going above and beyond to ensure satisfaction.

WiFi connectivity varies, with strong service at the beach yet inconsistent performance in some rooms. The inviting pool and additional amenities, including a spa and beachfront restaurant/bar, cater to leisure and convenience seekers.

The beach at
Alquimia Hotel Boutique garners high praise for its natural beauty and tranquility. Providing comfortable lounging options, the beach serves as a peaceful escape with superb scenery. The hotel's romantic ambiance, complemented by thoughtful gestures and cozy accommodations, makes it an attractive choice for couples. Additionally, the pet-friendly environment adds to the hotel's charm, welcoming furry companions with open arms.

Overall,
Alquimia Hotel Boutique presents a captivating choice for those seeking a harmonious blend of relaxation, scenic beauty, and proximity to Tulum's vibrant culture.
Categories
Sustainability Journey
4 Star
Beach
Dreams Sands Cancun Resort & Spa main photo
Dreams Sands Cancun Resort & Spa
Resort in CancunQuintana Roo > Benito JuarezMX flag
8.2
Very Good
From $251
$
+6
Info
Categories
Sustainability Journey
4 Star
Beachfront
Exe Alameda Reforma main photo
Exe Alameda Reforma
Hotel in Mexico CityFederal District > AzcapotzalcoMX flag
8.6
Very Good
From $64
$
+2
Info
Summary of reviews
Exe Alameda Reforma is a highly recommended hotel situated in the heart of Mexico City, making it an excellent choice for guests looking to explore the vibrant surroundings. The hotel's location near key attractions such as Alameda Park, Bellas Artes and the Monumento de la Revolución, combined with its proximity to public transportation, positions it as a convenient base for tourists. Moreover, the neighborhood is teeming with gastronomic delights, ranging from street food to quality restaurants, further enhancing its appeal.

The breakfast experience at
Exe Alameda Reforma is one of the hotel's standout features. Guests frequently commend the excellent quality and variety of the food, including traditional Mexican cuisine and premium products like salmon and serrano ham. Attentive service and a rotating selection ensure that breakfast remains a highlight. While there were minor critiques regarding variety and specific items, the overall breakfast experience is well-received and provides good value for money.

The rooms are praised for their spaciousness, modern design and comfort. Guests appreciate the large, comfortable beds and amenities like Jacuzzis in family rooms. While there are occasional minor issues such as maintenance-related problems and noise, the overall sentiment towards the rooms remains positive. The hotel's central location and the value for money offered by its accommodations are frequently noted.

The staff at
Exe Alameda Reforma consistently receive high praise for their attentiveness, friendliness and professionalism. Guests highlight the exceptional service provided by the reception team and the personalized, timely service experienced throughout their stay. The warm reception and helpfulness of the hotel staff significantly enhance the overall guest experience.

Guests have access to a variety of amenities, including a well-maintained, albeit somewhat outdated, gym with added benefits like a pool and sauna. The pool area is frequently described as enjoyable with food and beverage service starting at 11 AM and poolside music contributing to a relaxing atmosphere. While there are occasional concerns about pool temperature and cleanliness, the overall pool experience is positive.

Parking at
Exe Alameda Reforma is another advantage with complimentary, secure and clean parking spaces available. Though there are minor inconveniences related to the parking lot's size and location, the provision of free parking is a significant benefit for guests.

The hotel caters well to families, offering spacious family rooms and family-friendly amenities such as mini-fridges and bathtubs. The covered, heated pool is a favorite among children and the attentive staff further enhance the welcoming environment. While there are mixed reviews about the surrounding area’s suitability for families, especially in the evenings, the hotel itself provides a clean and relaxing environment.

In summary,
Exe Alameda Reforma offers an excellent location, a positive breakfast experience, comfortable and spacious rooms, attentive staff and a range of amenities that contribute to an enjoyable stay. Despite minor drawbacks, the hotel's offerings make it a highly recommended choice for travelers.
Categories
4 Star
Sustainability Journey
Family
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