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Summary of reviewsThe New Ocean Paradise Hotel in Rotterdam offers a unique and picturesque stay with its prime location on a houseboat in the harbor. Its proximity to key city attractions, the city center and transportation options such as the water taxi and tram, makes it an attractive choice for both leisure and event-bound travelers. Guests often commend the stunning views of the water and Euromast, as well as the serene environment it provides.
Dining at the hotel's on-site oriental restaurant is frequently highlighted as a high point, offering delicious and authentic Chinese cuisine at a reasonable price. The spacious rooms are also appreciated for accommodating families comfortably and the attached supermarket adds extra convenience.
While the hotel shines in its location, restaurant quality and room size, it faces criticism for outdated infrastructure, inadequate cleanliness and maintenance issues. The lack of an on-site breakfast service, poor bed comfort and occasional malfunctioning amenities like heaters and air conditioning detract from the overall experience. Cleanliness is particularly problematic with reports of dirty rooms and bathrooms.
Staff interactions are mostly positive with guests acknowledging the friendly and helpful nature of the reception and restaurant personnel. However, inconsistencies in service and occasional communication barriers have been noted.
Free and reliable WiFi is a plus, though connectivity issues in some areas can occur. The hotel is relatively accessible with convenient parking and an elevator that reaches the second floor, though mobility-challenged guests may still find some areas difficult to navigate.
Overall, the New Ocean Paradise Hotel offers a budget-friendly and scenic retreat for travelers willing to look past a few maintenance and hygiene challenges. The serene harbor setting and excellent dining options make it a distinctive choice in Rotterdam.
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