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Summary of reviewsHoliday Inn & Suites Mississauga West – Meadowvale, an IHG Hotel, is favored for its convenient, easily accessible location near Highway 401. The proximity to restaurants, stores, business offices and Meadowvale Town Centre makes it an ideal choice for both leisure and business travelers. Despite being close to the highway, guests often enjoy a quiet, peaceful stay without intrusive noise.
Breakfast at the hotel restaurant receives positive remarks for the quality and preparation of the food, such as perfectly cooked eggs, bacon and waffles. The service from the breakfast staff is usually exceptional and friendly, contributing to a pleasant dining experience. Many guests also appreciate the value, especially with the "kids eat free" policy. However, some guests are disappointed that breakfast is not included in the room rate and the cost of the breakfast buffet is seen as high by some, particularly for families.
Dinner experiences at the hotel restaurant are mixed. Guests generally appreciate the convenience of having meals on-site and often highlight the great food options available. However, inconsistencies in food quality and availability, including instances of the restaurant and bar being closed, detract from the overall positive dining experience for some.
The hotel rooms offer spaciousness and comfort with large, comfortable beds being a standout feature. Some suites come with amenities like spa tubs and separate bedrooms, providing additional comfort. However, many guests find the rooms and furniture outdated and in need of significant updates. Cleanliness is also a concern with reports of rooms not being properly cleaned, maintenance issues and hygiene concerns like insects and mold.
Cleanliness throughout the hotel is inconsistent. While some guests appreciate clean rooms and facilities, many report issues such as dirty furniture, strange odors and inadequate housekeeping. This inconsistency extends to common areas, which also need better maintenance.
The hotel staff generally receive high marks for their friendliness and helpfulness. The front desk and restaurant staff are frequently praised for their excellent service, contributing to a welcoming atmosphere. Though there are occasional mentions of unfriendly or unprofessional encounters, the overall impression of the staff remains positive.
A notable downside for many guests is the unreliable Wi-Fi service. The connection is often slow, intermittent or completely unavailable in some areas of the hotel, leading to frustration for those dependent on internet access.
The gym facilities are minimal with a limited selection of cardio machines and little space for strength training or movement. Some equipment may also be non-functional.
The swimming pool, although appreciated for its availability, has several areas needing improvement. Guests note issues such as a lack of towels, dirty water and the pool's small size. The hot tub also falls short of expectations, often being only slightly warm and not fully operational.
Finally, the beds at the hotel are widely praised for their comfort, contributing to a restful stay. The rooms are generally spacious and well-arranged, adding to the overall comfort, although there are occasional mentions of beds being too soft or showing wear.
In summary, Holiday Inn & Suites Mississauga West – Meadowvale offers a convenient location and comfortable beds with friendly and helpful staff. However, improvements are needed in room cleanliness, maintenance and amenities like Wi-Fi and gym facilities to fully meet guest expectations.
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