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Summary of reviewsCHAPELLE ST NICOLAS enjoys an exceptional location by the serene Loire River, offering picturesque views and a tranquil setting while remaining within a short walk from the bustling city center of Roanne. Guests find the surrounding areas ideal for families with access to parks, playgrounds and pedestrian streets. The nearby amenities, including shops and restaurants, enhance the convenience of the location despite some unobtrusive construction in the area.
The accommodations are consistently praised for their cleanliness, spaciousness and functionality. Guests highlight the convenience of the well-equipped, large rooms along with ample parking and easy accessibility. The quiet environment and proximity to city attractions make it a favorable choice for both relaxation and exploration. The excellent shower facilities and comfortable bedding are noted as standout features, although some guests reported minor issues such as an unconventional room layout or limited kitchen utensils.
Cleanliness generally receives commendation with some apartments described as spotless and very clean, contributing to the overall charm and comfort of the place. However, there are mixed reviews regarding the consistency of cleanliness with some units falling short in terms of maintenance and hygiene. Despite this, the overall positive experience suggests that improvements in cleanliness could significantly enhance the property's appeal.
The staff at CHAPELLE ST NICOLAS is highly praised for their exceptional service. Reviews highlight the friendliness, attentiveness and professionalism of the owners and managers, who ensure guests feel valued and well-taken-care-of. The ease of contact, flexibility and effective communication contribute to a warm and welcoming atmosphere.
Free WiFi service, however, is noted as a weak point with many guests experiencing issues with connectivity and accessibility. While some managed to resolve the issue by contacting the owner for the WiFi code, the service generally did not meet guest expectations and could benefit from significant improvements.
When it comes to bedding, experiences vary: while some guests found the beds comfortable and clean, others faced issues with the quality of mattresses, such as unpleasant smells or sagging. Particularly, sofa beds were frequently mentioned as uncomfortable. Despite the variability, the provision of towels adds a touch of convenience.
Overall, CHAPELLE ST NICOLAS offers a memorable experience due to its beautiful location, spacious and clean accommodations and excellent service with areas for potential improvement in WiFi quality and consistent cleanliness.
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Apartment with Free Wi-Fi
