InfoSummary of reviewsEstudios Aránzazu in Santander is highly praised for its exceptional location, situated in the city center. This prime positioning offers guests easy access to major attractions, shops, bars and restaurants, making it possible to enjoy a car-free stay with many points of interest within walking distance. The hotel's proximity to bus and train stations, as well as well-connected bus stops, further enhances its appeal, enabling easy travel to the beaches and other city highlights. The local area is described as lively yet quiet, providing a peaceful atmosphere that many travelers find pleasant.
The accommodation is recognized for offering good value for money with comfortable and clean studios that come equipped with essential amenities. While spacious rooms with light-filled spaces and useful features like kitchenettes and heating are frequently appreciated, some guests reported that the rooms can appear outdated with old furniture and small, occasionally dirty bathrooms. Soundproofing and the lack of air conditioning were also noted as areas needing improvement. Despite these drawbacks, the rooms are generally seen as practical and sufficiently clean, though upkeep and renovations could be beneficial.
Cleanliness is a mixed topic with many guests commending the studios for being clean, cozy and well-organized, enhanced by friendly staff. Positive reviews often use terms like "spotless" and "super clean." However, some guests experienced issues such as dirty floors, neglected housekeeping and unpleasant odors. The need for better-maintained showers and bathrooms, as well as more frequent cleaning services, was also highlighted.
The staff at Estudios Aránzazu receive overwhelmingly positive feedback for their friendliness, helpfulness and attentiveness. Guests appreciated the warm, welcoming atmosphere and the 24-hour reception service. However, a few guests did encounter less positive interactions, indicating some inconsistency in service. The ability of staff to communicate in English was noted as a significant advantage for non-Spanish speaking visitors.
Internet connectivity is another area with varied feedback. While some guests praised the reliable and excellent WiFi suitable for work, others experienced weak signals, intermittent connections or slow speeds. The hotel's key system, which operates through a mobile app, also posed challenges for many, leading to frustrations and the need for manual key cards.
The hotel's location near bars, restaurants and public transportation makes it convenient for nightlife and city explorations, though this proximity results in significant noise disturbances. Many guests reported noise from neighbors, street sounds and loud music, which impacted sleep quality, suggesting that light sleepers might find this problematic.
Reviews on the beds are mixed; many guests find them comfortable with soft, clean mattresses that contribute to a good night’s sleep. However, others complained about hard, old or springy mattresses and uncomfortable pillows, indicating a need for improvement in this area.
In conclusion, Estudios Aránzazu stands out for its superb location and value for money with friendly staff contributing positively to guest experiences. However, potential visitors should be aware of the possible issues with room updates, cleanliness, noise, WiFi connectivity and bed comfort. Show more
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