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Summary of reviewsHotel 465 By Regency enjoys a convenient location near downtown, providing easy access to central attractions and major routes via the nearby interstate. Guests appreciate the close proximity to the Greyhound station, which offers a practical option for those relying on public transportation. Despite this advantageous positioning, the surrounding area may not appeal to all visitors due to its sketchy ambiance and proximity to a truck stop. Some guests have noted that the locale's atmosphere can feel unsafe, particularly at night, and the parking lot's unkempt condition detracts from the overall appeal, making it less suitable for families or those seeking a serene environment.
The hotel has received significant praise for its staff, who are often described as polite, friendly, and helpful. The front desk employees are noted for their professionalism, enhancing the guest experience. Guests traveling with pets find the hotel genuinely pet-friendly, which adds value to their stay. While there have been occasional issues such as room interruptions at night, the staff's accommodating nature generally contributes to a welcoming atmosphere at the hotel.
However, cleanliness poses a notable challenge for Hotel 465 By Regency. Numerous reviews highlight issues such as dirty rooms, unclean bathrooms, and unpleasant smells resembling cigarette smoke and must. Specific concerns include mold in the showers, sticky floors, and uncleaned tubs with visible residue. Reports of bed bugs and roaches further detract from the overall guest experience. Although the staff is seen as attentive, the poor state of cleanliness and hygiene remains a significant downside, affecting guests’ comfort and satisfaction.
In summary, Hotel 465 By Regency benefits from a convenient downtown location and a commendable staff, offering a generally positive interpersonal experience. However, the challenges related to cleanliness and the surrounding area's atmosphere may affect the overall appeal for some travelers.
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