This hotel is EarthCheck certified and implements a range of sustainable practices including the use of solar energy, grey water recycling, and eco-friendly cleaning products. They utilize bulk dispensers for toiletries, source at least 80% of their food locally, and have comprehensive composting and waste sorting systems. The hotel also supports local businesses and provides education on local culture and ecosystems.
This is an eco-certified hotel that uses eco-friendly toiletries with bulk dispensers. It features energy-saving switches and LED light bulbs in guestrooms. The hotel also has water-efficient showers.
This hotel is eco-certified and has received a high eco-friendliness rating from guests. It is located within the Tepozteco National Park, emphasizing its connection to nature.
This establishment is explicitly named as an eco-friendly hotel. It offers a connection with nature, featuring garden views and being situated in a natural setting.
This hostel is described as taking extra care in being eco-friendly and sustainable. It is noted as a place to connect with nature, offering mountain views.
This hotel utilizes eco-friendly cleaning products. It is presented as a project designed to connect guests with nature, located outside the usual urban environment.
Fiesta Americana Hacienda San Antonio El Puente Resort & Spa is a charming and serene retreat nestled about an hour from Mexico City, offering a picturesque backdrop with its meticulously maintained gardens and stunning architecture. The ambiance of the expansive estate, complemented by modern amenities like a pool and on-site Starbucks, provides guests with plenty of picturesque spaces for relaxation.
The breakfast experience at the resort stands out with guests consistently praising the delicious and varied à la carte and buffet options, particularly enjoying the hearty Mexican cuisine and the exceptional service of the restaurant staff. Although a few guests wished breakfast were included in the room rate, the overall dining experience leaves most guests satisfied.
Dinner at the resort has received mixed reviews. Many guests appreciate the tasty and beautifully presented dishes, the good value for money and the elegant dining atmosphere. However, some have noted issues with slow service, lack of variety and occasional lapses in food quality, highlighting areas for improvement.
Rooms generally receive positive feedback for their spaciousness, comfort and tasteful decor that blends with the historic estate’s character. However, there are notable concerns regarding maintenance, including issues like small bathrooms, musty smells and occasional discrepancies between room expectations and reality. While the beds are frequently praised for their comfort, attention to detail and consistent maintenance are necessary to enhance guests' overall experience.
The cleanliness of the resort is commendable in common areas and gardens, contributing to an enchanting setting. However, the rooms and specific areas sometimes fall short of guests’ cleanliness expectations, indicating a need for more rigorous cleaning standards and better maintenance to ensure a consistent guest experience.
The staff at the resort are often lauded for their exceptional hospitality, attentiveness and friendliness, which significantly enhance the overall stay. While some guests have noted slow service in the restaurant, the polite and helpful nature of the personnel generally creates a welcoming and pleasant environment.
The pools at the resort are a highlight with guests enjoying the clean, pleasantly warm water and the balance between shaded and sunny areas. Despite some minor issues with variability in water temperature and occasional poolside dirtiness, the pools are described as a beautiful and relaxing retreat.
Overall, Fiesta Americana Hacienda San Antonio El Puente Resort & Spa offers a compelling blend of historic charm, serene landscapes and commendable service, making it an attractive destination for travelers seeking relaxation amidst enchanting surroundings.
One Cuernavaca is a highly accessible hotel, especially convenient for travelers with cars, situated near the highway and close to shopping centers and attractions, offering a strategic location for both business and leisure guests. Visitors consistently praise the cleanliness and attentive service, highlighting the spotless rooms and well-kept facilities. The staff are often commended for their friendliness and willingness to assist, contributing significantly to the positive guest experience.
Breakfast at the hotel receives favorable reviews; guests appreciate the hearty buffet featuring familiar items and continuous coffee availability. Although the menu variety could improve, the breakfast is considered good value for money. The rooms, though compact and basic, are clean and comfortable, suitable for short stays. Some encounter issues with noise and limited amenities, but overall, the hotel is recognized for its practicality and hygiene standards.
The internet connection has mixed reviews, but the high-speed signal is often noted positively for facilitating work and browsing. While the pool area presents some challenges, such as cold water and crowded conditions, it remains a tidy diversion for guests. Parking is spacious and convenient, though it can become crowded during peak times. Beds offer comfort for short stays; however, improvements in size and pillow quality could enhance satisfaction further.
Overall, One Cuernavaca provides a straightforward and satisfactory experience, fulfilling its purpose as a budget-friendly, three-star hotel suitable for short visits and business trips. Its practicality, cleanliness, and friendly staff make it a reasonable choice for travelers prioritizing convenience and accessibility.
Hosteria Las Quintas Hotel Restaurante Bar in Cuernavaca is celebrated for its serene and picturesque location. Nestled away from the city's hustle and bustle yet conveniently close to key attractions, this establishment offers a tranquil oasis surrounded by lush gardens, appreciated for their beauty and the overall peaceful ambiance they provide.
Guests frequently commend the spacious, clean and comfortable rooms, many of which feature private terraces, jacuzzis and beautiful garden views. While the rustic charm of the rooms is appreciated, some note that the décor feels dated and that improvements, especially in air-conditioning and modern amenities, could enhance the experience.
The dining experience is generally positive with many guests praising the delicious food and excellent buffet, particularly the weekend brunches. Nonetheless, there is a recurring concern about the high prices and limited menu options, especially for children. Dinner also receives mixed reviews with the quality and consistency of dishes being points of contention.
Cleanliness at the hotel is often highlighted with clean rooms and well-maintained facilities contributing to a welcoming atmosphere. However, some guests report issues with inconsistent housekeeping and occasional lapses in maintenance, particularly in the pool and bathroom areas.
The hotel's staff garners positive feedback for their friendliness, helpfulness and attentiveness, particularly among the restaurant and general staff. However, the reception staff receive mixed reviews with some guests experiencing issues regarding rudeness and inefficiency.
Family-friendliness is a key attribute with multiple pools catering to all ages, including a dedicated children's pool and various play areas that make it an ideal destination for family vacations. Despite this, some suggest a better separation between children's and adults' areas to improve the experience for all.
Additional services like the spa and gym receive mixed feedback. The spa is praised for its quality but operates on a limited schedule, while the gym is noted for needing better upkeep and more modern equipment. The pool area, though aesthetically pleasing, requires improvements in maintenance and management to address overcrowding and cleanliness concerns.
Lastly, the reviews for the Wi-Fi service are predominantly negative, highlighting weak signals and connectivity issues as areas needing significant improvement.
Overall, Hosteria Las Quintas Hotel Restaurante Bar provides a beautiful, comfortable and family-friendly environment with generally positive guest experiences, though several areas could benefit from improvements to fully meet the five-star expectations many have.
Los Cruxes in Tepozatlán receives high praise from guests, particularly for its serene and strategic location, offering easy access to local attractions and a beautiful, tranquil setting. The proximity to the bus terminal and downtown Tepoztlan makes it convenient for travelers, while the peaceful environment with stunning views of the Tepozteco Mountains ensures a restful stay.
The culinary experience at Los Cruxes, especially the on-site El Perro Negro pizzeria, is a standout. Guests frequently commend the unique taste and delicious flavors of the freshly prepared pizzas and burgers, making dining a memorable part of the visit. However, improvements could be made in menu variety and service speed.
Rooms at Los Cruxes are appreciated for their spaciousness, cleanliness and rustic charm. Despite some minor issues such as dim lighting and intermittent practical inconveniences, the comfortable beds and aesthetic appeal of the rooms contribute to a relaxing stay. The tranquil environment further enhances the overall experience, highlighted by clean facilities and attentive pandemic measures.
The exceptional service provided by the staff is a significant highlight with many guests noting the warm, friendly and professional approach. Specific employees receive frequent commendations for going above and beyond to ensure guest satisfaction. The staff's proactive and attentive service creates a welcoming atmosphere, making guests feel well cared for.
While the WiFi connection can be unstable, it generally works better in communal areas like the pool. The pool itself, although sometimes noted for its cold temperature, is praised for its cleanliness and inviting environment, offering a pleasant space for relaxation.
Parking at Los Cruxes is secure and convenient with 24-hour availability adding to the comfort of guests traveling by car. The family-friendly and pet-friendly nature of the hotel also receives high marks with various activities and amenities catering to all age groups and pets, thus ensuring a delightful stay for families.
Overall, Los Cruxes is well-regarded for its excellent service, comfortable accommodations and beautiful setting, making it a favored choice for those seeking a blend of relaxation and convenience in Tepozatlán.
Orgánico Hotel Boutique in Tepoztlán is a highly recommended retreat for those seeking a serene escape into nature, offering spectacular views of the Tepozteco mountains. The hotel’s location is often celebrated for its tranquil environment, providing easy access to Tepoztlán's vibrant town center. Guests appreciate the harmonious blend of natural beauty and comfort, further enhanced by the friendly and attentive staff who contribute significantly to a positive atmosphere.
The culinary experience, while praised for its delicious dishes, has room for improvement, particularly regarding consistency and menu availability for meals. Breakfast offerings receive mixed reviews, with some enjoying the fresh elements, though others find the selection lacking, especially for the price. Dinner receives more consistent acclaim for flavor, yet service and communication issues have been noted.
Rooms offer a mixed experience, with some guests enjoying pleasant features such as terraces and balconies, though there are concerns over comfort and cleanliness, including issues with pests and outdated amenities. Cleanliness across the hotel receives commendations, although there are recurring comments about the pool's maintenance and the Wi-Fi's reliability. The unheated pool presents a challenge, with guests reporting cold water temperatures even in warmer months.
Families will find the hotel accommodating, appreciating its family-friendly nature and peaceful ambiance. Beds are a notable highlight, with many guest reviews praising their comfort and quality. However, the luxury vibes are somewhat tempered by the need for modern updates and clarity in pricing relative to other options in the area.
Overall, Orgánico Hotel Boutique Tepoztlán stands as a charming destination, ideal for families and those looking to disconnect, though certain areas such as room amenities, dining, pool maintenance, and Wi-Fi service could benefit from enhancements to meet higher boutique hotel standards.
Palacio Del Cobre is highly regarded for its outstanding location and breathtaking surroundings, offering guests the perfect blend of convenience and tranquility in Tepoztlán. Its central yet peaceful setting allows visitors easy access to local attractions while enjoying serene mountain views. The facilities are well-maintained, with highlights including a clean, inviting pool and lovely garden areas.
Guest rooms are spacious and particularly comfortable, with beds noted for their exceptional comfort, ensuring a restful experience. Although there are minor issues such as occasional low water pressure or lack of air conditioning, the overall experience remains positive due to the cleanliness and cozy atmosphere provided. The hotel’s emphasis on cleanliness is consistently praised, with all areas maintained to a high standard.
The continental breakfast receives mixed reviews, with commendations for particular items like fruits and à la carte options, but some guests desire more variety and larger portions. The staff at Palacio Del Cobre is exemplary, consistently lauded for their friendly and attentive service, contributing significantly to guests' enjoyment and satisfaction.
The pleasant pool area and beautiful garden offer a peaceful retreat, though the unheated water may be a consideration for some. Overall, the hotel's dedication to cleanliness, comfort, and quality service combines to create an appealing and memorable stay for its guests.